During our trip to Japan, we spent one night at Hatago Tsubakiya since we really wanted to experience the ryokan stay and we wanted to see Mt. Fuji. The room was very big, with also the option of the futon which we did try and was more comfortable than expected. A very big plus of the room was that we could see Mt. Fuji from the window, which was a very nice surprise in the morning, since the day before we were unlucky and we couldn't see it from any of the main iconic spots we went to. The hotel is very close to Lake Yamanaka and nearby there are several nice restaurants. The staff was exceptional! They did they best to support us and they were life savers since they helped us booking the last 2 remaining spots on one of the only remaining buses to Mishima Station. I highly recommend staying here, I would definitely come back

The tatami room was exactly what we expected with the futons being quite soft and pleasant to sleep on. The staff were very friendly, answered any of our enquiries, explained the accommodation and facilities well. One of the staff spoke English and google translate was our friend when we didn't understand each other.

I understand why they do reservations only for the onsens however the morning of our check out we would have liked to use it on more time but it was booked out. It would have been nice if it had more time slots.

Stunning views of Mount Fuji directly out of the bedroom window. Friendly helpful staff and a lovely quiet , peaceful location. We found the onsen to be really hot, much hotter than other hotels we have stayed in. The hotel does not provide meals but there is a wonderful bakery/cafe 300m away to the south for morning breakfasts on a terrace. Overall, the hotel grew on us the longer we stayed.

Fortunately there were only two of us because our Standard Family Room would have been really tight on space with anyone else. The double bed was only big enough for one person so the other person used a futon which was not particularly comfortable. Each room has a toilet but no shower or bath so everyone has to book a 40min slot to use one of the two available onsens either to shower or use the onsen spa bath. This requires a certain amount of forward planning each day which is a bit of a pain.

Good location to enjoy yamanaka Lake. The bedroom was comfy, and the view facing the mount fuji was amazing. As it is an old house, the walls are not soundproof, so you must be careful not to make too much noise. You could even hear people next door snoring. Despite that, it's a good place to stay, and the onsen is really pleasant 😊 They don't provide food, so I recommend checking around to some delicious shop that provide good breakfast not far from the hotel ✨️

Love the Ryokan experience. Our room has a balcony that has Mt Fuji view (depending on weather). The hotel backyard has a Fuji view as well. Room only comes with toilet n basin. For shower every guest has to book the 30 mins slot to use their onsen room with shower. They have 2 private onsen room. The room is comfortable n spacious n the bed was really comfortable. Optional futons are provided for those who wish to sleep on the floor. Staffs were very helpful with our luggages as our room was on 1st floor. Overall very good experience for us. Thanks to the staff for hosting us.

We had a room with great Mt. Fuji view - of course when it wasn't cloudy. Good contact with the staff. Quite close to Yamanakako lake - 10 minutes walk Bike rental service - cheap, bikes well prepared. Tennis table and billards table available for free. Clean and large onsen for private use.

Shared toilet for a couple of rooms. No showers except for the ones in the onsen which means you need to time your sightseeing to go back in time. Not even a washbasin in the room to clean your cups in. Basement with table tennis and other things - cold, with moldy smell.

The location is good, you can see the Mt. Fuji view from your bedroom. It's also near Yamanaka lake which you can take a photo with Mt. Fuji .

There is no elevator in this property, And we got a room on the second floor, so we have to carry our big luggage by ourselves. However, the staffs are nice, they helped us carry some luggages. There is no bathroom in the room. We have to use the private onsen for taking a shower and we have to reserve the time since there is only one private onsen. If you come during low season, that's ok. But we came during NY holiday, so lots of people were staying here.

- Upgraded to a larger room with a window view of Mount Fuji for no extra cost. - Onsen is private for you once you book a time slot. - Large common room area for cooking and relaxing. - Relatively quiet, only a few people when I visited.

- I didn’t have an issue, but just be aware that insects/spiders are about, and they may enter your room if you don’t close the windows. - Not an issue for myself, but a heads up that the accomodation is about 500m away from the main road bus-stop, up a slight incline.

Staff was friendly and helpful. The room was awesome: views to the Mount Fuji, and we even saw some wild deers at night. What a view! It was a typical japanese room, very big and comfortable for the three of us (we were traveling two adults and a 2 year old baby).

Only downfall would say not having shower in the room, that might be a bit inconvenient, but the lady explained us how to book ourselves the onsen, and it went great. Great japanese experience to live, so we would repeat for sure!

The overall hospitality is fantastic! The room is spacious. The staff really considers the guest, the onsen, a small gift from the staff, and snacks available in vicinity since food isn't not easily in reach at night. Also the view from Mount Fuji is beautiful, and the shared garden in the back was a nice touch. The foot massage garden was one of my favorites as it both entertained and educated me about how the foot connects to a part of the body

End of Nov, Sunset is at 4 30 pm, and we arrived at 7.pm. everything was dark. The location is a bit of a walk uphill. But Japan is a safe country.