Paid dinner that came with the stay was fantastic. More so if you stayed 2 nights to enjoy grilled wagyu on the 2nd night. The house pets were lovely and if you enjoy domestic pets this is surely a small little paradise for you. Surroundings~wise Lamp’s design revolves around a central courtyard garden. It’s beautiful and relatively tranquil, perfect for a quiet getaway. Lastly, staff are all great with foreigners. I think many of the staff and foreigners themselves and seem to have little issues communicating in English. All were friendly and really helpful. There’s a Lawson right beside the property and perfect for stocking your drinks and snacks. All-in-all, great to come back again.

We’ll start with the not so ideal issues (largely due to preferences) with this hotel. Firstly, shower cubicles in the room was too small and toilet is a little cold when in use. The indoor onsen was a little dark and frankly, one is not sure if the place was cleaned properly because it was really dim. It’s also a bit far from the Main Street attraction but for this we are ok, we like to walk and explore.

We loved the variety of onsens (and the provided robes and traditional shoes). Also loved the fact that we could borrow bicycles to cycle around the area for free! It was a nice way to explore the area. The food was also super delicious 🤤 When we checked out we were able to keep our bags at the reception so we could explore the area during the day without carrying around all our bags which really made it a good check out experience! Of course we also loved the cats and dog on the premises <3

Just a small one - it would have been good to tell us in person when we checked in that we must be on time for dinner. We were too excited to explore the area so we didn't read the pamphlet properly and were late for dinner. We felt terrible about it 😭. Very tiny, otherwise our stay was wonderful!

I love the location is great. Off from the main walking street for a bit and there are convenient store around. The room is quite spacious and the bed is comfortable. It was early autumn and the weather is so nice. I was staying for only 1 night so I used only one outdoor onsen. It was so relaxing, Love it :-) The cats are awesome. I can just hang around with the bigger one on the garden forever, so peaceful.

I do not have any problems at all while I was staying but it is a reminder for all guests to keep the atmosphere peaceful. The whole compound of this hotel is not too big and each room is attached to another room with not too thick wall.

Location is close to the train station. I love that it is pet friendly and the cats are so friendly I want to take them home. The golden retriever is so cute too and of course the beagle puppy is cuteness overload. The garden is also nice. The bed is good size and the room setup is nice too.

My main issue was the windows… there were no blinds to block out light, just the cream colored thick parchment was not enough for me to have good sleep. Also, the sink area is rather small and not very convenient. The outdoor onsen baths were a bit too dimly lit probably to not attract bugs but I felt it was too dark and so guests couldn’t see instructions on the wall to not unplug the personal onsen baths… this should’ve also been explained at check in. They have 5 onsen baths that guests can use in private, but when I went into the one closest to my room, I found the onsen bath water level to be about 30%, which meant someone maybe not very used to onsen unplugging the stopper after their soak. I waited for another bath and luckily that was full as it should’ve Been.

Easy to walk there from the train station and to other main attractions. Quiet but wonder if it is because I went during an off peak season. Loved the cosy compact well landscaped surroundings. Staff were friendly. Having the property’s pets around really made it special. I like that the onsen baths were private and that there is an app to check availability. The dinner was good but do note if you want a Kaiseki dinner, they don’t serve it here. When they found it was my birthday they offered me a nice slice of cake during dinner, so sweet of them. During check out they offered a parting gift of Japanese snacks which left a great impression.

The front desk is closed from noon to 2pm. Though they did give you a number to call in case of emergencies.

It was a nice ryokan with nice staff and also has very cute resident pets - a dog and 2 cats. There are various private onsens to choose from and we could check their availability on line. The room was spacious and comfortable. Nice grounds. There is a coffee machine in the lobby, The ryokan was about a 10 min or so walk from Yufuin Station.

There is no staff after 8pm although they do leave out towels in the lobby if you need them. Check out is at 10am. You can leave your luggage at the lobby/reception area to pick up later on. We decided to take our luggage in the morning and leave them in the coin lockers as it would be easier on the way back to catch the train.

All staff are very nice. There are bikes for guests to use, which we enjoyed a lot during our stay in Yufuin. A free flow bar for guests opened for 24 hrs, after the hotspring we could stay a bit at the lobby to enjoy some tea. Location is perfect, a few minutes from the station and right next to Lawson. We particularly love onsen no. 5! Thank you so much again for this enjoyable stay!

As it is located at a very convenient position, we accept that that the hotel is quite close to the road, when I was in onsen no.4 (outdoor), I could hear some noises from the road. But it is acceptable.

Breakfast, as well as the dinner, was fantastic! We were so satisfied and full, plus there was a free flow of drinks including alcoholic beverages from the bar. All the dishes were delicious! They also had adorable pets in the hotel, 4 cute and chubby cats and 1 retriever. There was also a Lawson nearby for your last-minute needs.

The minor thing was that the breakfast timing was a little rushed since they served so many treats, 40 minutes wasn't enough. Other than that, everything went well and they were polite when they asked us to leave, haha I mean to make room for the next batch of breakfast eaters.

The environment is quiet & great for rest at the end of a hectic sightseeing day. The in-house private onsen baths are great feature. I’m pleasantly surprised the service-oriented staff (mostly from Nepal) speak fluent English, which made communications very easy. Great stay overall.

The onsen users didn’t engage the booking app, hence I thought the bath houses are vacant but in actual, they are in use. I have to skip having a nice hot bath on one of the 2 nights because all the bath houses were in use despite waiting for over half an hour.

The property is just a 5 min walk from the train station/bus terminal. There is a Lawsons right next to the property so it is very convenient to pick up snacks or quick bites. If you arrive early before the stipulated check-in hours, there is a designated spot in the reception area to deposit luggage and complimentary coffee/tea is also available. There are 5 onsens on the property and there is a useful QR code link to check the availability of the onsens at any point in time. The room and the facilities are clean and well maintained. The staff were friendly and are able to converse in English.

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