The private onsens are quite nice & novel experience for us, except when it was dirty. Location is close to the train station (walking distance), very handy. Free bike rental is good to explore around town as well. The room is set in traditional Japanese style with futon and sliding bamboo/paper doors.

The female onsen was dirty when we used it in the afternoon. The service that we received felt very perfunctory (probably because the receptionist was also the owner? our check-in experience didn't feel very hospitable) The overall interior of the building felt a bit run-down and old. There is only stairs, no lift. Quite a hassle when you got a room on the 3rd floor and carrying suitcases.

Quiet and convenient access to the nearby tourist spots and facilities. Really liked the onsen experience and it was really fun for me as a first timer. The hot spring water was really enjoyable to soak in during the autumn cooling weather. Great, kind and friendly staff attending to our needs. Resident cats to pet and greet everyday.

Nothing much really, only that we have to share the common toilet and that the only shower place is at the hot spring area and we need to watch the limited time available for shower. Oh, extra power points for charging of appliances will be great too. Otherwise, it was really a great stay, all good 👍

The staffs are so friendly and helpful! They helped me with my query on bus to outside Yufurin (Mt Kuju) and even checked the weather that it was safe to trek. The onsens (3 baths) are excellent each with their own character. The hotel has an excellent system after evening hours that the onsen became private, each room can book a 40min slot. The rooms are cosy and clean, with everything you need working. I especially loved the small kitchenette that allows me to cook simple meals each night. The hotel is a 5min walk to big supermarkey Aeon, which make it convenient! Love 💕 my time here !

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Amazing + large, private onsens (can be booked just for you/family), with changing area and showers. We stayed at a much more expensive hotel later, and this onsen was far nicer. Great lounge area, with free drinks and manga. Comfy, traditional Japanese lounge-wear provided. Great location, few minutes from central train+bus stop. The staff were also incredibly supportive - Yufuin was hit by a typhoon when we stayed here, and they went above and beyond to look out for the guests.

Small room - not much space to do anything if the bed was made, even simply to sit down on the chairs. The lounge was where we spent most of our time, but this was fine for us. No space for hanging clothes. No elevator. Toilets are shared, showers only in the onsen (and must be booked - but this was not really an issue).

The staffs and the owner are super friendly and helpful. They really put in much effort to ensure the guests are comfortable! A homely place to stay away from home! The cats are therapeutic too !

Nothing! I had traveled Japan oftenly, to get such a safe and comfortable place with such reasonable rate is rare, in fact this is the best experience I had in Japan so far 🙌🏻

We really liked the guesthouse. Even the small room was plenty of space for us, and it had a balcony too! The free bike hire is ab excellent way to explore Yufuin. The staff were also very friendly. Also, there are signs up on every language saying to keep voices down at night, so PLEASE DO, the walls are paper thin. There also seems to be no step-free access to the rooms, so be aware.

I stayed at this place for two nights, and the staff was incredibly welcoming. They have a dog and a cat who "work" from 9 am to 5 pm by greeting guests and relaxing. Both animals are very calm and friendly, and they welcome head pats! During our stay, one of my family members accidentally left an item behind at the hotel, and we had already departed for Sapporo. I contacted the hotel, and they were exceptionally accommodating. They actively searched for the missing item and offered to ship them to our next hotel or location. They promptly provided us with the shipping receipt, tracking order, and ensured it was sent to the correct location, along with clear instructions on how to receive and retrieve the item. The cost for this service was very reasonable. Furthermore, I had pre-paid for a two-night dinner reservation at a restaurant affiliated with the hotel. The yakiniku and grilled course was delicious and satisfying. They also generously offered a selection of unlimited drinks, including soft drinks, liquor, and cocktails, which guests could prepare and serve themselves.

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Everything was beyond expectation ! The very central location, you can rent bicycles and wander around, you have unlimited access to a soft drink bar, a private access to onsen through reservation at the reception, and also a very helpful and kind staff....I totally recommend this place for people who own a pet or not.

The only negative aspects of the hotel was the Wifi (it wasn't working) and no elevator.

The Hotel is beautiful and has a very nice and comfortable shared area next to the lobby. The dog living in the hotel was very cute (but was sadly not very interested in us). Our room was pretty large and had a very nice view on the mountain. The Onsen were great to enjoy with no reservation necessary after 8 pm. Also, thee es hotel had a good location close to the main station and many restaurants and cafes.

The walls of our room were a little thin, so I woke very early due to other guests I heard leaving in the hallway. The beds were pretty hard, which I personally do not prefer and my partner had an aching back the next morning. Sadly, there was no breakfast provided. Yet, the hotel offered some in a different building (7 minutes away) which we did not try.

private booking time for onsen slot is available free hot drink dispenser was provided within walking distance to Lake Kinrin, Floral valley and train station nearby with good choice for meals

Light sensor in the share toilet was set at basin area only, would propose to set one point inside the toilet to avoid back out before you out from toilet the other set back is not lift to d room and we was allocated at 3rd floor lastly would propose the blanket can have full cover onit as when we open and saw the comforter inside was in bad condition.