For an unforgettable stay in Aqaba, I wholeheartedly recommend the Kempinski Hotel Aqaba. Our experience was nothing short of wonderful, from the beautiful facilities and delicious breakfast to the incredibly attentive staff. A particular highlight was dining at the Rehan Lebanese Cuisine restaurant. Chef Jameel's dishes are truly masterpieces! The exceptional service provided by Muhammad and Muhanad made each dinner a unique and memorable treat. Special thanks also to the Restaurant Manager, Mahmoud Alfakeeh, for his hospitality. We also greatly appreciated the amazing service and constant smile of the bartender, Jason, who truly enhanced our evenings. Furthermore, the Lady in Red team, especially Fatima and Seba, went above and beyond to make my wife's birthday incredibly special. Their thoughtfulness added an extra layer of magic to our time in Aqaba. If you're looking for a culinary gem, outstanding service both in the restaurant and at the bar, the Rehan Lebanese Cuisine restaurant and a chat with Jason are a must-try!

While our stay at the Kempinski Hotel Aqaba was overwhelmingly positive. There were a couple of areas where improvement could enhance the guest experience: * Room Service Delays: On a few occasions, the room service was noticeably slow. Specifically, a minibar refill required multiple requests over a period of time, which was a bit surprising for a hotel of this calibre. * Unheated Pool Near Pub: The pool located near the pub area was quite cold, making it uninviting for a swim. A heated option in this area would be a welcome addition, especially during times when the water temperature is cooler.

Nestled on the shimmering shores of the Red Sea, Kempinski Aqaba is a true sanctuary of luxury and tranquility. From the moment you arrive, you're greeted with a warm blend of Jordanian hospitality and European elegance, setting the tone for an unforgettable experience. The rooms are a masterpiece of modern design, each offering panoramic views of the sea that transform every sunrise and sunset into a personal symphony of colors. The dining options are a feast for the senses, with fresh seafood and international cuisines served in settings that range from intimate to breathtakingly scenic. Whether you’re rejuvenating at the spa, lounging by the infinity pool, or diving into the vibrant underwater world of the Red Sea, every moment feels like an escape into pure bliss. Kempinski Aqaba doesn’t just provide a stay—it crafts memories that linger long after the journey ends

Unfortunately outdated rooms , especially the bathroom !

Good location, beach, outdoor and indoor facilities and services, awesome breakfast. Hotel staff is helpful and responsive.

Inside room fire and smoke detector is located straight above the bed. The detector beams with light flashes, which is very disturbing when you close your eyes and try to go asleep. This is very annoying. If I wouldn't have had this experience I would rate the hotel as 10. The second area of improvement is garbage under room balcony. Plenty of cigarette butts and all other kind of trash. It's clear that this trash comes from hotel guests, but it would be nice if hotel cleaning service dealt with this issue.

Staff was polite and professional, Ahmad from the reception try to help with everything !

We had a very bad experience with the company”sindibad “ near the hotel , they charge us for a trip to berenice beach for 52 denar , we’v been late 10 minute for pick up bus and they left us , refuses for a refund although offer us bad trip instead with same money!!!!! I dont recommend to book trip by this shitty scamp “sindibad “ company ( specially the blond lady who work there 🤢) To be honest its a company not related to the hotel and all our experience otherwise was fabulous at the hotel.

The views across the Gulf of Aqaba are amazing from the room. The rooms are clean and spacious and the balcony is fantastic. The pool is an excellent size and plenty of small pools for the kids.

People reserving the sunbeds yet not being present at the pool. There’s not enough sunbeds around the pool. The service at breakfast was quite bad. Having to wait 30min for a tea and coffee wasn’t great. The selection at breakfast is OK, I have better at a 5* hotel. I had to wait 1.5hrs to receive my room, check in was at 3pm.. I arrived at 5pm and received my room at 6.30pm.

The hotel was fancy and the staff was very helpfull and nice, the service was very good, specially abdalla on the beach

The dinner included in the "half board" was one of the two resturants meal they have inside the hotel, although the service and the food was delecious, they should detail that in the reservation offer, but the service and the staff did everything to let us feel comfortable that it was not a big issuue at all.

The whole experience was simply brilliant. The staff were friendly and were always happy to help no matter what it was. From the night we arrived when they kept the restaurant open for us (after a five hour drive) to the barman at the pool who knew the drink I wanted. The cleaners, the concierge, the reception staff, cleaning staff, and valet staff, all made for an exceptional experience.

My only real issue (but it was not a big deal) was the fact that there was no covered parking. I eventually moved my car into a spot under a tree.

"Staying at Kempinski Hotel Aqaba was an exceptional experience. The five-star hotel offered a delightful and comfortable stay. The view from the hotel was stunning, adding to the overall charm of the stay. From the luxurious amenities to the attentive service, every aspect of my stay exceeded expectations. I would highly recommend Kempinski Hotel Aqaba to anyone looking for a luxurious and memorable stay in Aqaba."

While my stay at Kempinski Hotel Aqaba was overall fantastic, one aspect that disappointed me was the inability to swim in the pool or on the private beach in the evening. It would have been more convenient and enjoyable if these facilities were accessible later into the evening. Despite this, I still had a wonderful experience at the hotel.

The staff - especially the staff at the breakfast, they must be among the nicest and most wonderful people we met in Jordan or on anyone of our travels. Keep up the good work. They made us our baby daughter have so much fun, love and laughs Everything we needed was met with utmost respect and effort. Even when we needed a tool to repair our stroller, or the light of the fire detector above our bed to be turned off. The broken baby crib as replaced the same night.

The initially provided baby crib was not safe for a 9 months old baby, but we immediately got a new one which was great.

The staff is most welcoming and thoughtful,cared for delivering a birthday cake to my room (that was exclusively thoughtful),and especially Suhaeb from the reception who cared for all the details of our staying to be pleasant and unforgettable.

The location is comfortable and special ,right on the beach,one of the most most beautiful sandy beaches on the Red Sea ,several pools for all ages add a unique roof top where you can watch the most exquisite sun set on the Red Sea.