Nice hotel in a very good location, few minutes from Petra archeological site. Clean and big rooms. Very friendly and professional staff, Mr. Hazem provided a lot of useful information and a great support. I recommend this hotel

Great rooms, lovely staff, fantastic view of Petra

The staff. Every staff member was incredibly accommodating, answered any questions and were happy to go out of their way to help.

Hot water in shower was temperamental

We had a fantastic two-day stay at this hotel. The staff was exceptional, going above and beyond to ensure our comfort not just at the hotel but also by providing helpful information about Petra and the surrounding area. We dined at the hotel restaurant both nights. While the dinner options were somewhat limited, the food was wonderful. Breakfast was a standout experience, offering a wide variety of dishes, more than we could possibly finish. They even accommodated our dietary restrictions seamlessly, ensuring we had everything we needed. Hazem at the front desk, was outstanding, providing his WhatsApp number for any assistance while we were in town. He truly went the extra mile by checking on us that evening and following up with us after we left to ensure we arrived safely at our next destination. His kindness and excellent service made us feel truly welcome and at home. A special mention also goes to Vida at the restaurant. She was so sweet and provided excellent service. Highly recommend this hotel for its warm hospitality and personalized service!

This is my second time traveling to Jordan, I chose orbit

We spent 3 nights in this hotel. We were a family of 4 and we had an executive suite with 2 bedrooms. 1st large room with an XXL bed facing west with a view of the city and great sunset and sunrise. 2nd room with twin beds larger than normal and a living room. The staff was very attentive. Ismael is very kind and bent over backwards to satisfy us, we asked for lunch boxes to take away for the visit to Petra. Thank you also to all the staff Bilal and all the others. We will not hesitate to return to this hotel next time. Just a small downside the breakfast was a little basic we did not have dinner in the hotel restaurant because there are plenty of small restaurants within a 5 minute walk. The visitor center is a 5 minute drive. I recommend the hotel 100%

The property itself was fantastic. The rooms were well kept, the food was delicious and filling and the spa facilities were relaxing. What was particularly good about the stay though was the staff. They went above and beyond to ensure we had a great time. Hazem in particular, who worked at the front desk, deserves particular thanks. He personally rang the airport on our behalf to get more details about flights during a time of instability with the airspace. He talked us through how we should do Petra and without him it would have been considerably worse. The restaurant staff were attentive to our every need and Ismael introduced himself to us and let us know if we needed anything we could go to him. It’s an underrated aspect, but it’s worth saying that the fast wifi allowed us to book our flights!

Nothing, it was perfect

We arrived at the hotel late, and the employee was very helpful and wonderful. He provided us with dinner and refused to take any money. His name is Ismail. Thank you for your hospitality and cooperation. The hotel is new and very clean. I liked the pool, it was warm and clean. Massage at the hotel is very, very cheap. The breakfast was wonderful and varied, and the roof in the hotel was wonderful, with a beautiful view of the city. We did not have breakfast in the restaurant, but the hotel prepared a breakfast for us and we took it with us

Exceptional service and wonderful hotel! We were delighted when we checked in, to hear that we received a complimentary upgrade to a suite - many thanks to the operations manager! The front desk staff (especially Ismail) were all polite, respectful and helpful. The room is immaculately clean and well maintained. We had dinner in the hotel restaurant, and the food was excellent. Breakfast buffet was abundant and delicious. The hotel has a great rooftop bar to watch the sunset and a clean and well sized indoor pool. It is an easy walk to the centre of town. We would definitely stay here again!

Very good location in center of city and 5 minutes from Petra entrance. Comfortable beds, breakfast was very nice Staff there was very helpful and professional Swimming pool was very good Nice parking in inside the hotel

Nothing