We have stayed here on a previous occasion and loved it so much we came back again. Our stay was for 5 nights. Our room was excellent. The hotel feels very safe and secure. The staff were exceptional. They looked after us very well. Special mention for Caroline Yator in the dining room who was excellent. She went above and beyond to ensure we enjoyed our time. We shall definitely be back next year, hopefully.

Sarova Woodlands Hotel is beautifully set up with very plush reception area and very smart and friendly and professional staff. Bedrooms were very comfortable and in a very quiet location. Unfortunately the Spa was unavailable due to refurbishment which was disappointing as we were really looking forward to a swim and use of the Spa after our busy travel around Kenya.

I have no negative comments as for my Nakuru visit was 15 years after I left Nakuru so that is my birth town with everything beautiful

Very clean with a very comfortable bed. I loved the pillows that gave me choices because i love soft flat pillows. very quiet and the staff are very friendly and helpful. breakfast exceeded my expectations, with more hours to enjoy. Will come again :)

All was very good, I cant think of anything else.

We had a good stay at Sarova Woodlands hotel. The hotel is beautiful and very nicely decorated. Receptionist Nuna was very helpful and accommodating. The rooms were very comfortable and spacious - we had a very good sleep. The wifi worked perfectly. We spent New Year and the hotel organized an amazing reception and fireworks. We had a very good time. The next day, we received some happy new year chocolates - very nice. The dinner and breakfast were very qualitative, with abundant buffet. The staff were helpful and friendly too.

the pillows are huge - i couldnt sleep with them so i removed them There is a beautiful souvenir shop only that it was never open. This was disappointing

It was convenient. We felt safe at the property. The property was very clean amd taken care of.

I didn’t get a chance to use the pool. Also, it advertised a spa and workout center that wasn’t ready or usable.

We enjoyed our 3 nights stay a lot; very friendly and professional staff, very delicious food, great value for money; I would chose the same hotel again for my next stay. Ernst😁👍☀️

It is really hard to point something out when everything is working so well. This is not my first stay at Sarova Woodlands Hotel and Spa and I am hoping to come back any opportunity I have. Lovely staff, great premises and nice and quiet place to stay.

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Excellent beyond expectation Keep it up Water should be part of breakfast & not charged extra

My problem is charging water separate from breakfast

Staff were very nice and helpful. Most parts of the room were comfy and very clean (which is a must for me!).

The floor of the shower was not clean - the mat didn’t look clean and the corners around the shower floor could have used some cleaning/bleaching as there was some gunk built up there.

Property is beautiful. All staff very friendly and solicitous. Amenities are lovely. Great food. Super clean. Luxury at a reasonable price.

Should have a hand held shower device. TV did not seem to work properly. Or maybe I could not figure out the remote...