The location is great, a bit pricey but worth it.

At places like these, the swimming pools should be heated so that this facility can be enjoyed. The Booking.com website stated that the check in and checkout was flexible but the checkout actually was not flexible. We were asked to check out at 10:00 am which is quite early but we negotiated and the staff was kind enough to extend until 11:00 am. However in places like these, checkout should be flexible because its a resort and its faraway from the city!

The staff were very pleasant. Evans was very helpful to me from the day I checked in to check out day. Nzai made sure my dining experience was great. He personally made me the best African tea & brought it hot and fresh (I like good tea). The rooms were large with very good hot showers and amenities. Being just next to lake elementaita, the lake view from my room was refreshing. It was overall a very lovely place. I highly recommend....Good for groups, families, couples, solo travelers, etc.

The only thing I can think of not liking was the rough bumpy road leading to the hotel, but it's manageable though.

Everything was perfect. The food was great, nice bar, the facilities were exceptional, but most of all I loved the staff. They went out of their way to make sure we everything. Especially Charles! He went over and above, Mary at the restaurant as well.

The road leading to the hotel needs some repairs.

All the staff were incredibly friendly, welcoming, and helpful. The level of service provided by the team was truly exceptional. I especially appreciated that the managers personally greeted guests and took the time to inquire about our needs and the quality of the services provided. This attention to detail made our stay even more memorable.

The staff is incredibly helpful and courteous. Special mention to Charles, Maxmillian, and Winnie/Winnie at the restaurant. Rooms are spacious. Right in front of the lake. Lovely views.

Basic options for vegetarians and Indian cuisine despite the fact that max guests were Indians.

The room is quite spacious, situated in front of the lake, very nice view. staff are formidable, very welcoming and friendly, including the restaurant ones.

definitely would be the mosquitoes, despite having insect nets on the door, as soon as you open them, they fly in, the resort should consider having electric mosquito repellent instead of mosquito spray only.

I did not like the payment method. i travelled with a resident but had to pay as two foreigners. There was no method to counter this as the payment scheme is a trap. I think Booking . com should be correct. I suspect it will come back with "I told you so" excuse. I will try to use other companies in the future and warn people of this scam

I had an amazing stay at Sentrim! The staff were amazing, the food was delicious with an amazing choice, the atmosphere was peaceful and relaxing! I would absolutely recommend staying here! You will not regret it! Thank you James M, the hotel manager, Damaris, the amazing masseuse, Eric the chef, and shout out to Charles, Mary, Dominic and all the team!

Nothing!

Lake front restaurant and spacious Lake view rooms, finger licking cuisine, friendly staff and great management oversight

The dinner ambience could have been better with some music , band , Dj or pianist

Location. Location. Location

Food.