Very nice property located in the heart of Nagoya - walking distance to many restaurants and shopping plaza. Specious room and good breakfast buffet. Most impressive is the staff's hospitality. When we checked in and asked for restaurant information, we were delight to receive a Gourmet Map with list of Nagoya specialty foods. The concierge desk was above and beyond our expectation. We went to ask for information about train tickets to Tokyo. Hideo took time to write a letter with detail information. He also patiently explained to us. It's very easy to follow his instruction. The entire staffs made us felt welcomed. Their hospitality was impressive. It will be the hotel to return in our next visit.

Nagoya Tokyu was at a great location in the Sakae area. It was close to the nearest station, as well as a nice shopping mall filled with delicious restaurants and cafes. We opted for the hotel breakfast, and enjoyed the buffet option the most. It featured a variety of both western and Japanese cuisine, and enjoyed all the different choices.

Everything, convenience stores around the hotel. Huge drugstore with tax free just next to the hotel.

Location if you’re taking the subway. We rented a car so getting to the hotel wasn’t an issue.

Outstanding service received by concierge office/desk. Second to none even compairing to the the big names like Ritz Carlton, Mandarin Oriental .... Especially to Ryoko 😊 but also colleages whose names I do not know: CONGRATULATIONS! Omedettoo Gozaimasu👍👍👍

Everything is superb. Only thing is that the room didn’t have much airflow. I would like to commend the concierge, especially, for going out of his way every single time. His service is absolutely stellar and this really made our hotel stay so wonderful!

The airflow in the room could be better.

Everything was amazing and the staff were so sweet and to be honest the best people we've met in Nagoya! Room was spacious, clean and the hotel is not that far from the subway station 15 minutes (exit 12) To be honest, this hotel is stunning, feel like a 5 stars and the breakfast very delicious you can choose between 3 restaurants :).

To be honest everything was great if I can name one thing it will be the pillows too hard for me but it's subjective

The hotel was exceptional and clean. Fantastic location, close to a subway station and a lot of restaurants. Staff was super friendly and the rooms were nice. Basic rooms but fantastic bathrooms.

The beds were a little hard and the pillows were not great.

Super luxurious, and much bigger than we expected! Rooms were large, close to food, bars, station & sightseeing options.

We were booked in a smoke room via booking.com but reeked of cigarettes for the whole floor. So if needed request a non-smoke room via booking.coming you don’t wish to be on that level.

Great location, very kind, caring, and professional staff. Very comfortable and clean, quiet. Close to the Sakae subway station (5 minute walk). Great pool and amenities. Good food options.

The wifi wasn't always working well. Besides this, not much and nothing important anyway (dated decoration).

A spacious hotel with a elegant classical style. Our room was quiet, spotlessly clean and very comfortable. The hotel's excellent restaurants were truly delicious. All hotel and resultant's staff were so polite and helpful.