Overall I really enjoy my stay here! The room is a little bigger than average japanese hotels I’ve stayed at, and is clean & comfy. I especially like how easily accessible the hotel is— it’s super close to the tourist area (oasis 21, mirai tower, etc) & public transportation, yet isn’t on a busy street so it is quiet at night. There’s underground passageways that connect subway stations and many major buildings in the area. The hotel is located right across the street from the NHK building, so you can easily access the hotel by following the sign for the NHK building, which will lead you to an exit from NHK.

The location is very good, walking distance to both Sakae station and Hisaya-odori station. Can exit via NHK building if coming from Sakae station. Airport shuttle bus terminal is literally across the road. It's not right at the centre of Sakae shopping area but it is within comfortable walking distance, hence neighbourhood is very quiet. Bonus part of this hotel is that they provide free bicycle rental which is so convenient! Plenty of bicycle parking areas in the city, many offer free parking up to 90mins, or 100yen per day if exceed 90mins. Room and shower/toilet are very clean, bed is very comfortable, everything looks new and clean. Check in and out are easy as well.

Nothing

I've stayed in this hotel several times when visiting Nagoya. It's located centrally, the staff are helpful but you don't really need assistance as the self-service check-in and out is pretty straightforward. This trip though the floor was pretty dirty. The bathroom and entrance tiles had black markings and the room floor was a bit dusty. I could feel the dirt under my feet. I was too tired to complain as we arrived late into the night. Hope they fix quality control for cleanliness.

bath and toilet is clean. super like. shampoo and shower gel smells good. bed and pillows are soft. the sleepwear was also a nice touch. we used them when we sleep. the location is top notch. it's walking distance to shopping and dining places. it's also near the Mirai Tower. Receptionist also helped us with filling out the forms for the Yamato Transport since we would be traveling to Fujikawaguchiko next. She was a lot of help.

unit is great. it's just a little too cramped. we had trouble accessing our stuff from our luggage since there is little floor area to where we can spread the luggage.

My staying was really short as I have been in this structure for one night only and left early in the morning, but the stuff was really lovely and friendly, the best I ever meet in Japan. The area is quiet.

- I had to sleep with earplugs because I was hearing every noices coming from the building: people opening and closing doors, and a very annoying beep repeating every few minutes for the whole night. - In the room there wasn't much space to open a big suitcase. - I had some issue with the door of my room. Every time I opened was beepping like an alarm, and than stop when I close it. I didn't had time to ask if that was a normal procedure.

Nice Central Location, being only a block away from Oasis 21, and with it, Sakae station. Bed was really comfortable. Staff was super friendly and helpful, even letting me store my bags until check-in time. The facility feels new and is impeccably clean. And the AC units in the rooms work amazingly well (which I normally wouldn't mention, but the day I visited was rainy and incredibly humid, so coming back to a cool room was like an early birthday present).

The Room is a bit cramped, and the bed being in the middle with only about a two feet gap to get around it to the bathroom is a bit annoying. But, it's Japan. The rooms being compact comes with the territory.

The location was perfect for us, we wanted to be close to the middle of Nagoya, and this was super nice for that. And really nice view from the room. The service and reception was very good, clear communication and help. - got help with ordering a taxi it was very quick - stored our luggage for a couple of hours, very easy service

The breakfast selection was nice, with many different types of bread. But, not any Japanese or cereal types. Plus, had to eat it in the room or take it to go, felt a little weird.

The hotel seems to be very new, everything was spotlessly clean. The hotel is a few minutes away from Sakae Station which allows quick access to pretty much anywhere in Nagoya. The design of the rooms is not the typical Japanese business hotel style, it is cleverly integrating the bathroom into the entrance area eliminating dead space. The room is also much bigger, comparable to hotel rooms in Europe. Usual business hotel rooms aren’t even really big enough to walk around in. The bed and the pillows were super soft which I really liked. Other hotels I have stayed in had very hard beds. Lastly the staff at the hotel was able to communicate with me in English which is not always a given thing in Japan. Good job guys 👍🏻

There is nothing I didn’t like at the hotel, everything was very nice and I will be staying there again. The only thing I could ever complain about is that our room had a horrible Peltier-based mini fridge. Why build such a nice hotel and then cheap out on the minifridge? I does have no compressor noise but it doesn’t cool like a real compressor-based fridge would and it produces a huge amount of heat. Placing such a Peltier fridge in a cabinet reduces the efficiency further too and it leads to the fridge producing even more heat.

clean, friendly receptionist and great location, near to town and bus terminal and subway to Nagoya station. Very near to Oasis 21, just 50m walk from the hotel. there are lots of food & convenience store in Oasis 21 & bus terminal to town and Chubu airport self check in / check out machine without hassle and easy to use microwave is available in the ground floor, we can use to heat up our take away food from the convenience store good toiletries amenities (hair brush, razor, tooth brush & paste, facial cotton) provided at the counter - self collect

the double bed is a bit small. Though that is still comfortable

The location of the hotel was excellent. The staff were nice, great cleaning. Breakfast is great, it is provided in the ground floor, but you eat it in your roon. There is a desk for work, which we also use for eating our breakfast. You need to sit side by side, squeeze a bit, but it was OK. We would certainly stay here again.

The size of the room was OK, but if you have a lot of luggage, you might find it difficult to store it in the room.