What a beautiful hotel. The hotel design is gorgeous- everything so well thought. The staff are welcoming, helpful and efficient. The location was perfect- right by the park. The views from the lobby (on the 24th floor) and rooms are spectacular. The hotel is also connected to a fabulous mall which makes everything from finding a convenience store to a restaurant or cafe super easy. We thoroughly enjoyed our stay here and would recommend it to anyone looking to visit Nagoya.

Nothing!

This hotel was awesome and we didn't expect it to be. Very new hotel with excellent rooms, quite modern and a delicious breakfast (don't get me started with the champagne on the buffet) Great location as well with a metro station right beneath the building in a very high end area. Great views of the city. You can't beat the price of this hotel, probably the best out of 5 hotels we stayed at in Japan.

So the laundry machines were a bit of a pain, but we were a party of 3, 2 adults and a baby, so we had a lot of clothes and those machines are designed for really light loads. This was fixed by doing a coin laundry run which was close to the hotel.

Clean and very comfortable - great location close to subway and bus terminals. Lots of options for restaurants and shopping

Excellent views, in the city centre. Lots to do nearby (shopping, food etc) and an easy location from train station.

Everything

Multiple elevators to leave hotel from the room

Best location in the city, you don’t need to leave the building to experience the life of Nagoya.

Breakfast was outstanding

Split elevators

Beautiful skyline views, friendly staff, grand finishing

Incredible views, luxurious and comfortable rooms. Friendly and helpful staff.

Absolutely loved this stay. This modern hotel can be reached very conveniently from Sakae station, one of the central transport hubs of Nagoya, directly from the new mall connected to the metro station. I really liked the style of the hotel and the rooms, plus the view is just phenomenal. A clear recommendation if you can spare some extra to get a corner room, as you might get a direct view of Mirai Tower and Oasis 21, besides literally half the city from the comfort of your bed. Service was very good as well, from the vast breakfast buffet to the staff at the reception.

Nothing negative really. Some other reviews find the dark passages to access the lobby on the 24th floor a bit scary, but I really liked this style with dark wood illuminated only by some nicely placed spotlights.