The location was great. Everything was just a quick walk away. If you want to pay more, you can have a room with a nice view of the mountains. It's not the Sheraton or Hyatt Regency, but those properties are much more expensive. For the price, this is a great value for a single guy traveling alone.

Well, I didn't like that it wasn't the Sheraton or Hyatt Regency! lol However, those places are much more expensive so it is what it is. The pool is very small and that might be an issue for some, especially families with kids - but considering the largest ocean in the world was a 10 minute walk from the hotel, that did not bother me really. The gym is also very limited. I love to workout and found the gym to be inadequate. So, I just tried to get more physical activity outdoors which was probably a nice change from my usual gym routine.

Excellent location in central Waikiki, easy walking access to shopping, restaurants, and the beach. Front-desk staff and valet attendants were friendly and very helpful. The hotel was clean and well-maintained in general. The room included all basic amenities. There was a convenient water refill station on the ground floor as well as a coffee/tea station and free popcorn in the afternoon.

The room was a little small. The housekeeping services did not clean the room on one of the days during our stay. The pool area was on the ground floor and a little small.

The staff was very friendly; the room was clean, and I enjoyed the mountain and Lagoon view.

The wi-fi connection was not secure and my bank account was account. I cannot say for sure this is where it happened but, I would not look up any important information using your devices here. (only use the wi-fi here for directions, watching shows etc.)

Close to everything

Stuffy bathrooms

The location was very good. Personal very friendly. Fresh water all day for you 🫰🏼

Furniture of the room was old and some broken. The windows also too old, so all the noice of outside enters to the room very loudly.

For a boutique hotel, it's not a bad place to stay at all. It's within walking distance of all the major malls, restaurants, and beaches downtown without the overwhelming noise and the hustle and bustle on Kalakaua and Kuhio avenues. The rooms were updated and super clean, and housekeeping was militant about servicing the room. The beds and pillows were clean and comfortable. Kudos to our Valet Robert, after the first day we checked in, he automatically knew who we were and brought our car over quickly, he always smiled and was super enthusiastic to lend a helping hand and/or provide directions or information. The view from our balcony of the Ala Wai Canal and Waimanalo Ridge was a perfect way to wake up. The coffee bar in the lobby was great, nothing fancy, just good. The fridge and microwave really helped especially when we would bring some leftovers from our lunch or dinner we could easily store them and reheat them as needed. The brand-new AC units were awesome, super quiet, and efficient, unlike the clunky/noisy AC units you find at some hotels.

Although it seems there have been significant improvements to the property, there is still room for improvement. Our balcony door didn't quite seal right so the traffic noise could be very loud and hard to sleep through, especially on weekend nights. When I brought it up to the staff they told me they were aware of it and that there were plans to replace them during the ongoing renovation. I know parking is an issue in that area but I thought the $40 daily parking fee was a bit over the top. the other area still in need of renovation was the bathroom/shower area, though some things were replaced/resurfaced, the work was subpar and sloppy and took away from the otherwise charming decor. The pool was the size of a large hot tub but adequate considering the limited space available.

When you consider Hawaii, you think natural paradise. This hotel is in the heart of Waikiki and the beaches you're near aren't the best because they're crowded from other hotels, there's rocks in the sand as you wade into the ocean, and you're surrounded by buildings. That said, if you use this hotel as a base to get out of the city, it's perfect. They offer all kinds of beach supplies like towels, chairs, snorkeling gear, and boogie boards as part of your resort fee. They also give you a free ticket to the Bishop Museum, a very generous gift, and the museum is amazing. Highly recommend. The Coconut staff are friendly, efficient, and make your stay pleasant. I didn't have any questions they couldn't answer, and it felt nice to see familiar faces often. Parking is high, and there's really no parking outside of the hotel, so factor that in if you're thinking of renting a car. It's similar to other properties, though, so you're stuck with this extra fee regardless. My room was very quiet and the elevator worked really well. There was a stain on the carpet, but it was a large comfortable room, and I enjoyed staying there. You might need to tell housekeeping to clean out certain things, but overall, they do a good job. I really appreciated having a fridge and microwave because food is extremely expensive to dine out. I brought granola and bought milk, which saved me when I didn't feel like spending a ton on breakfast or going out right away as there is no restaurant in the hotel. Lastly, they have a water station where you can refill your water bottle, and I really liked that perk. It tasted really good, was cool and refreshing after a day out in the sun. This is a very pleasant budget hotel and apparently has been around since the 70's as my friend also stayed her with her children when she traveled here before.

Very relaxed environment with lovely staff who were friendly and helpful. It was my first time to Honolulu so I asked a few questions on arrival and they were able to answer well. They also allowed us to stay in our room after we had booked an extra night because our flight was changed to an earlier date. We loved the coffee bar in the morning and popcorn available every afternoon.

Nothing that they could control but the pool area lost the sunshine past 1 pm so lounging is limited but we still loved the area. We loved everything.

Good location and value for money in not having to stay so close to Waikiki beach but can still enjoy the facilities near the beach. It's about 15 mins walk from the hotel to Sheraton Waikiki (if you find it too expensive to stay there). The bus-stop is only 5 mins walk from the hotel to go to the city and Diamond Head area. If you are looking for budget and good hotel, this one is not to be missed.

A bit noisy on some days from the traffic along the road adjacent to the hotel.

We had an unexpected free up-grade to a large room with two bathrooms. The staff were excellent - couldn't be more helpful. The hotel was close to transport and the beach. Endless free coffee and tea in the lobby plus a kitchenette in our room. We would definitely stay here again.

Maybe a tea towel in our room, as we had to use a hand towel for dishes - but that was only a minor inconvenience.