Altogether, I stayed two nights. The staff—Zane, Jehon, Berger, Ibrahim, Anita—were excellent and always amenable to helping; they were very pleasant. Breakfast was absolutely amazing. The bed was comfortable. I slept extremely well. The room and bathroom were large and well-appointed. I did not avail myself of the gym and the pool, but wow! It was all top-notch.

Prishtina is not a very walkable city; it’s a sprawl. But there was a shuttle bus that stopped in front of the hotel. I don’t drive, so for me, it was taxis to and from the airport, to and from the main bus station, to and from Gracanica Monastery. Arrange your taxis through the hotel if you want to avoid getting ripped off.

The front desk staff upon check in was incredibly courteous. The room was comfortable, quiet, and easy to navigate. The spa was fabulous. The pool was clean, warm and beautifully decorated. The amenities available in the spa were excellent. I had a massage and it was calming. The breakfast option was delicious.

Everything was amazing.

The hotel is located in a quiet gated community surrounded by relatively wealthy residential spaces. I loved almost everything about it. The common spaces are clean and well-maintained. The rooms themselves were clean, spacious, and very comfortable with all of the amenities you could possibly need. They had all new decor and modern designs, including new bedding and bathrooms/showers. Outside of the room, my next favorite thing was the gym. They have a fully equipped gym with all of the machines and free-weights you need to get a FULL workout!! If I was staying in Prishtina any longer, I would have stayed here just for this, lol! Lastly, the staff was very helpful and friendly every time I interacted with them. They really made all of us feel welcomed and I appreciated that.

It is not in the downtown central area and is a bit far from that, so if being in the center of all the action and noise is important to you, this may be an issue.

A bit outside the city in a particularly quiet location with many restaurants and cafes nearby. Very spacious, modern and super clean rooms. Wonderful breakfast! Great pool. The staff was extremely courteous and super reliable and understanding in the arrangement in advance. A big thank you to Blerina!

There is really nothing that could be done better.

Big rooms with comfortable beds, kind staff. The wellness&spa is one of the best I ever seen with lot of different amenities.

Breakfast a little bit basic for 4 star hotel.

The hotel overall was excellent! The staff was friendly and helpful. The spa area was very nice and clean. The hotel is located at a quiet and beautiful area. I definitely recommend this hotel!

Helpful reception staff. Comfortable rooms

I didn’t like the fact that after hours I had to wait a long time for somebody to open the gate of the car park. I’ve stayed here a few times before. However, for this one reason I will not stay at this hotel again

Top notch! Great gym and spa

Very lovely staff, super friendly and accommodating. The hotel is located 15 min drive from Prishtina City, in a private residence called Marigona. Beautiful restaurants and cafes right outside the hotel which were very modern, as well as a supermarket for any essentials. The spa facilities were great and most of the time it was quiet. High quality lounge and restaurant within the hotel also. We thoroughly enjoyed our stay and the staff’s friendliness and professionalism was a big factor.

Not much a deal breaker, but the mini fridge was not working and they said this was common in some rooms within the hotel.

Staff was fabulous! Bed was very comfy! Coffee was the best! I would recommend this hotel - not only was the staff friendly, but very accommodating and efficient with my requests. They remembered my name at all interactions, which was great touch! Thank you!

Absolutely nothing!