The staff at Millennium truly made my stay unforgettable. From the moment I made my booking, Ms. Adele's warm and welcoming communication set the tone for a wonderful experience. Upon arrival, the front desk team greeted me with genuine smiles and a readiness to assist. They took the time to explain the hotel’s amenities and even recommended local attractions and dining spots, enhancing my trip in ways I hadn't expected. The housekeeping team also deserves special mention for their impeccable service—they were not only efficient but also respectful of my privacy, ensuring my room was always spotless. Every detail was thoughtfully handled, and I truly felt valued as a guest.

The staff at Millennium truly made my stay unforgettable. From the moment I made my booking, Ms. Adele's warm and welcoming communication set the tone for a wonderful experience. Upon arrival, the front desk team greeted me with genuine smiles and a readiness to assist. They took the time to explain the hotel’s amenities and even recommended local attractions and dining spots, enhancing my trip in ways I hadn't expected. The housekeeping team also deserves special mention for their impeccable service—they were not only efficient but also respectful of my privacy, ensuring my room was always spotless. Every detail was thoughtfully handled, and I truly felt valued as a guest.

Thank you for reaching out. I must say, my stay at your establishment was truly delightful. From the moment I checked in to the moment I departed, everything was seamless and enjoyable. The attention to detail and the warm hospitality extended by you and your team made my experience truly memorable. I encountered no challenges whatsoever. I appreciate your proactive approach in seeking feedback and ensuring guest satisfaction. Please convey my gratitude to the entire team for their exceptional service. Looking forward to my next visit already! Best Regards, Hassain

Nothing

The hotel itself enjoys a wonderful location. Staff are extremely professional and go the extra mile to ensure that everything meets the customer's needs. This is true of the reception staff and room service, as well as the restaurant team. I had to check out early so needed a special breakfast package which was wholesome and delivered to my room promptly at 06.15 as requested. I nearly overslept as the bed was SUPER comfy but they provided the agreed wake up calls. I travel to Kuwait often and after an initial appalling experience at a competitor hotel, will never stay anywhere else. Have recommended to friends and colleagues. Excellent standards all round !

All the staff is extremely good especially Me Firdous at the reception was very attentive to all my special requests!

The rooms lights are very less and we can’t see properly ! Mr Firdous promised that the Hotel management is already aware and will upgrade the rooms in 2023

I have stayed at many hotels in Kuwait City and this is by far my favorite. The staff are exceptional and go the extra mile to ensure the guest is taken care of. The food is excellent and the pool, sauna, steam room, and gym exactly what I needed. The rooms were big, comfortable, and well appointed. I will definitely stay here again.

I like the Millennium, its not my first time, the rooms are clean, the staff is super friendly from the driver who picked us up to the room service staff, the location is perfect and near to every thing.. big like and big thanks to the hotel team

Service & staff are exceptional. Reaching out to me 1 day before checking to see if I need any support, providing transportation service to & from the airport, this was the best customer experience i have ever seen

Nothing it was all great

this is my third time staying in the same hotel. I have visited Kuwait too many times, but I have never had the same experience staying in a hotel like a millennium; it always feels like staying at home. The customer service is amazing and very friendly as they never say no! They help as much as they can with a smile on their face. you call customer service and you hear them knocking on your door in less than 5 minutes! (what is better than that). the breakfast is good but can be better for the type of hotel, the restaurant is okay for its size and the live cooking station is amazing and well-known for its omelet.

only one thing happened during my breakfast, I asked for a banana and the waiter told me that they don't have one, after a few minutes, I asked another waiter and he brought me a banana!

The complimentary airport pick up and drop off service is excellent and the pre and post arrival WhatsApp by Ms. Adele ensuring safe hotel arrival and departure is just superb.

Except for the intermittent drop of Wi-fi signal in the room, all is well.