Evrything was perfect Thank you for the birthday Arrangement balloons and the cake it’s a good service Also the breakfast was good all the stuff on the restaurant they are friendly and they waiting us until we finish and the breakfast time already it’s finish The time for the checkout was 3:00 but we set more time and they didint call many time and that things doesn’t bother the guests

This is a five star hotel everything was perfect but you have to put bathtub pillow

The staff how they treat and care

The lobby

very trustworthy staff, i ended up forgetting very valuable jewelry in the safety box and the hotel was kind enough to contact me after i left and kept it safe till i was able to come back and collect my valuable items

I did not like that getting in contact with the hotel before checking in to request an early check in was difficult and they never called me back even when they said they would.

The hotel and all staff were outstanding in their customer care. They took care of all our needs, down to the smallest detail. This was truly 5 star service at its finest. Breakfast staff, concierge, butler service, house-keeping - all went above and beyond in attending to our needs.

It was the best stay ever. I booked on my husband's birthday. They decorated the room for me free of charge and offered us the hospitality of fruits, nuts and birthday cake. The cleanliness is special and they care about the smallest details.. the best hotel in Kuwait without a doubt.

nothing

Staff was amazing, going the extra mile to accommodate you. Room was wonderful, huge, modern, elegant, it had all you really need. Nice touch to get a little sweet in the evening.

Of course being under renovation is not optimal, but that is a temporary thing that would make it even better

the stay was amazing, everything was so perfect the room was so spacious, clean, beautiful view, super friendly and helpful staff. by far my best experience when it comes to hotels in kuwait.

Rooms Shower facilities Breakfast Staff are amazing and helpful

No spa Pool is on the smaller side which isn’t bad but have to walk through dining area to reach it

Both the location and breakfast were amazing. The staff were very friendly and helpful. Would highly recommend this for anyone looking for a place to stay in since it’s very convenient.

I really loved the hotel. I was warmly welcomed with a wonderful smile, and the two rooms booked under my name were also upgraded. Thank you very much.

Nothing