Stunning nature, beautiful and calm environment, the staff are very friendly and they go the extra mile to make their customer feel at home. Food is another story by itself; brilliant representation of the Lebanese food quality and quantity. Literally every ingredient is sourced locally with high standards. Rooms are very spacious and maintaining the classic style and design , beds are super super king size at least for us in UK that’s a massive size, very comfortable mattresses and pillows. Breakfast is wow! I didn’t expect anything close to this. Great variety but most importantly the excellent quality of diary products, olive oil, vegetables , eggs … love it

None

Everything was super lovely from check-in to check out. We knew this was a historic hotel that brought back many childhood memories!

Very good

A swimming pool

Everything was good

Nothing

classic hotel

The bed is excellent, very comfortable.

I expected a better shower equipment

The team is superb - specially the waiters, that handle extra care with my baby.

Ancient type with mine garden

Crowded at parking entrance

The location . The river and nature are beautiful and the rooms are rly clean

The place is beautiful but the staff isnt rly proffessional. Didnt tell us about the breakfast timing and checkout timing when we enter. And didnt told us about what the hotel offer if they have a pool or not. And no one guided us to our room. Its an expensive hotel in a mountain the service should be better. And nothing special about the breakfast they dont serve croissant even. But the restaurant staff is rly friendly and helpful

The room was clean, the hotel is really nice. The location is great. There was a young man who was responsible for the Night Shift. He was friendly and nice welcoming. Totally different than the lady who we met when we checked in.

There was a young lady who was on the reception when we first checked in. I don’t know her name. She is truly the worst receptionist one can ever meet. Always pissed and angry. She gave me the very bad 1st impression of the hotel. The rest of the staff are amazing.