Convenient check in Had all basic facilities 12mn check in is available Staff was helpful Location was strategic

Lift was slow No coffee or tea

Near to buy food

Lift slow

The hotel is in very ideal location near the City Centre

Cleanliness of furniture & surface...aircond filter is included...it showed that it has not been clean for a long time

next time pls do see to the door lock..tq..

tv not fucntion at alll...room dont have window

1. Plenty of parking space available. 2. Central location in JB. 3. Bathroom is quite spacious. 4. Staff are very helpful.

1. The hotel is quite old and dirty. 2. Presence of a cockroach inside the table beside the bed. 3. Tissue and towels are not readily provided; I need to go to the reception counter to ask for them. 4. Loud noises can be heard outside and from the room above. 5. Misleading information on Booking.com regarding the room amenities, such as the absence of a bathtub. 6. Air conditioning remote cannot adjust the temperature.

Aircond problem

I hope u can improve in the cleaning site .pls have a plan to change the bedsheet and all in the room..tq

Wat I don't like is don't pls improve the lift system..why I am telling is I am regular customer every month as I will be in JB to visit my husband....

Toilet

Room picture in apps different

The toilet was clean.

If you bring your wife then buy ear cotton together with you. Because the whole night she will shout at you. Poorly maintained and dirty all around the room. Like we are sleeping inside an ongoing renovation room. I won't come to this hotel again.

It's close to where I'm heading. That's all.

*Disappointing Experience* Upon entering the lobby, I was immediately struck by the unpleasant odor. The sofa was cracked, and the corridors and lobby on all floors appeared gloomy and in need of renovation. The room was equally unimpressive. The wallpaper was torn, the bedsheet was stained, and the TV only offered a limited selection of channels. The toilet was average, and the towels provided were worn and frayed. *Overall Rating: 1/5* Unfortunately, my experience was subpar, and I would not recommend this establishment to others. This was my first and last visit.