I was here for work and had a Seaview room which was spacious, very well equipped with desk, good lighting, lounge chair, and had spectacular views over the marina, islands and sunset. The power points were universal with USB points and there were at least 5 in the room. There are a selection of pools to swim in and as a swimmer, it was absolutely fantastic to have access to an Olympic sized 50m pool for lap swimming. The staff were friendly and very helpful. Great breakfast catering to many tastes. Fantastic rooftop bar - a must visit to watch the sunset. I look forward to returning for a holiday break.

Nothing.

Very nice place. The lobby and pool area are beautiful. The breakfast buffet and dinner buffet are great

They are very strict about not allowing outside food. No grab food. But their prices on the hotel grounds are 5x the local prices. We enjoyed our 2 days at the hotel but any more would be too expensive for us. Also, the beach was closed both days.

Personal in horizon bar and view and ambiance in horizon

The personal in pool area and pool restaurant - after complaining at the manager was better

The view was very nice, the room and the food was awsome. Credit to housekeeping girl, I noticed there were not many housekeeping and many rooms need to make up, the girl exhausted but still can smile when talking to me. I hope sutera harbour can consider rewards to this magnificent staff. From room 1162

I didn't like the front counter guy, he always asked me to call booking.com since my booking under booking.com. Lastly I was advised to send email to their reservation to changed my payment method not booking.com, unhelpful and lazy guy, when I asked how to edit my booking info at booking.com apps again he asked me to call booking.com. I find my own way and managed to edit my info myself.

kids loved the pool and bathtub in the family room Walking along the harbour Could use the marina club facilities Had a powder room in the family room Option for a family room as not many hotels have this large space choice

It was hot in the gym. Used it at 6am and there was no aircon No bidet in powder room No smart tvs Channels were all blurry Not much to order from room service and couldnt call any grab food delivery 🚚

Our room was upgraded to suite. That was unexpected and the view really nice(except the outside window was stained with mud everywhere), the room is huge, clean and comfortable. The breakfast was also excellent, variety of foods and comfortable place.

It was peak time during our check in. We waited almost 2hours to settle for room check in. The problem is i am bringing my 8months baby and no place to breastfeed, and she got hungry and become irritable. I saw other babies also screaming. Preggy women has to sit everwhere without a proper chair. I hope next time priority should be given to preggy women and family with babies.

We were attending a conference and ate at Boleh Cafe, the food was so so so so good with so many options! The restaurant staff were very friendly and helpful. The look of the room was updated and I appreciate the renovations they did. I was comfortable during my stay. Great view of the golf course from the 8th floor.

I didn't like the key cards. They didn't seem to work well to operate the lifts and to enter the room. It took me multiple tries to get the card to be read in the lift before I could even press my floor and it took me a few times to try and enter my room. My friends were staying at the Magellan and traveled to Pacific via the shuttle but the shuttle's operating hours were limited or they caught the shuttle while it was on a 15 mins break and they couldn't wait, so they took a Grab instead to get back to their hotel. The lobby surprisingly was very quiet for a Friday night.

The hotel has a big territory with pools, clean and beautiful. I had a spacious room with the sea view. Buffet breakfast with big assortment of dish was included. Staff was friendly and smiling, helping around. Hotel has a private beach which is not so big. Although it is close to the harbor, the water is clean, and you can swim and snorkel there with no problem. Overall, I had a very pleasant stay there.

There was garbage on the private beach, so I picked it up sometimes. I wish staff can pay more attention to beach cleaning. From the hotel it was difficult to go to the town because there is no place to walk by feet, had to use taxi all the time.

Conveniently located a short drive from Kota Kinabalu Airport and the Imago shopping mall. The rooms were comfortable, clean and well equipped. Breakfast was great with lots of continental and oriental options. The beach, pool and garden areas were lovely.

Bringing food back to the hotel is not allowed and had we known this prior to our arrival we would not have booked to stay here. There are plenty of food options on-site but these are a lot more expensive than nearby food places like those in the Imago Mall. There were evenings when the kids were craving dessert or bubble tea and, instead of being able to order to enjoy in the comfort of the hotel, we had to take a taxi out to buy and consume these which was an inconvenience.

The staff were friendly and accomodating, the room was amazing, the beds were comfortable and the facilities is superb - theres always something for everyone! Definitely super worth the price. Shoutout to the staff for: 1. Upgrading us - we booked a king bed but by the time we checked in it wasnt available so they upgraded us FOC. 2. Giving us breakfast to go - we had an early checkout (7am) and the staff were willing to pack for us breakfast to go since we wont be able to go for the buffer. The hospitality truly made me proud to be a Sabahan!

Breakfast buffet was a bit dissapointing. But then again they cater a lot for koreans so i guess its just not to our taste. But there was 1 particular waitress who was an absolute delight she would follow up, make conversation and was very helpful. All in all, i can still overlook the situation as there was still enough to fill my tummy.