We’ve had the most amazing few days at Bungaraya and would highly recommend this piece of heaven to anyone contemplating a stay on Gaya island. On arrival my husband wasn’t very well and the staff were so kind and thoughtful, doing everything they could to help. The whole resort is wonderful - spacious clean villas, with the most comfortable huge bed, all set in beautiful gardens and overlooking a picture perfect beach. The infinity pool is lovely and surrounded by sun loungers, with free towels to use. The two restaurants serve delicious food and a good variety; we have never seen such a large variety on a buffet breakfast before. Lots of lovely touches inc cold filtered water machines throughout the resort, a book swap facility, a gift left in the room every day and a motorised buggy service to your villa on demand! We both had a signature massage at the spa and wish we had time to experience more. But what makes this resort so special is the exceptional staff members. Every single one was polite, courteous and went above and beyond to make our stay amazing. Our trip to Borneo was a lifelong dream and our stay at Bungaraya was our last stop before coming home. It could not have been a better choice and to date, has been the best holiday ever. Thank you to all of the staff. We would highly recommend

Sandflies on the beach in the afternoon but this is nature and can’t be helped! The staff raked the beach every morning (with a water buffalo) to help minimise this and provided spray/oil free to use as well. Equally the macaques are a bit annoying if you want to eat by the pool but again, the staff were always quick to help shoo them away. Best to just eat a few steps away in the restaurant. And considering we came to Borneo to see the wildlife, we can’t really then complain about it!

- The hotel and its surroundings were really beautiful and clearly very well cared for by the staff. The staff were really knowledgeable about the wildlife in the area - Snorkelling just off the beach and seeing so many fish was really cool, could pop to and from the pool to snorkel when needed - The hotel staff were all so friendly and really helpful throughout the whole trip - The satay and the local breakfast options were really well done and the food in general was to a high quality

The resort is accessed by boat and is completely secluded. From the sea, the resort is virtually invisible, as it has been carefully designed to melt into the rainforest background. The individual rooms are beautifully furnished and extremely comfortable. The beach is clean, despite the constant barrage of plastic pollution from the sea. The main reef is fairly bland but seemed reasonably healthy, with a good variety of sealife. It is closed at low tides for the safety of guests and preservation of the reef environment, so be sure to check with the staff. There is a smaller reef on the other side of the bay that can still be accessed at low tide. It's not as impressive, but we actually saw a lot of interesting fish there. Top tip, If you can drag yourself out bed at around 6am, there is a good chance of seeing small reef sharks in the shallow waters around the pier. It's also worth a walk down the pier at night for a chance to spot interesting sealife. The pool area seemed popular with guests and there always seemed to be a few sun beds free. The food was great and the service was friendly and efficient. In fact, the staff in general were wonderful and made us feel very welcome and special. They are an absolute credit to the establishment! The only slight issue we had was that our family villa was way up a long, steep hill. Lifts are available, on request, in little golf buggies but it wasn't easy to just pop back on foot whenever we wanted, particularly in the heat of the day. However, we had complete privacy and our balcony looked out onto stunning rainforest, so we were very happy. All in all, we absolutely loved this resort and wish we could have stayed longer. It's not a cheap option but it's definitely worth it. Complete luxury, I highly recommend it!

Nothing. Just check, in advance, where your room will be if you prefer to be close to the beach, pool and restaurant.

The way the resort was designed to fit into it's environment is the best aspect of Bungaraya. Maintenance of the property is pretty top-notch. Service is excellent too. Food from their restaurant is above average, which is unusual for hotels and resorts in Malaysia. The snorkelling and kayaking equipment provided (for free) is of pristine condition. The staff even washed the snorkelling masks before handed them to us. The rooms are well designed and maintained, with high ceiling, well-lit lighting, more-than-adequet air conditioning. Also, the bathroom is huge, with every fittings working as intended. To top it of, the swimming with whale shark experience was just breath-taking.

The balcony could use a few more fan, instead of just one ceiling fan. The water around the kayaking area is pretty polluted with rubbish, especially during late evening time when the tide is coming in. More effort should be put into cleaning up the water.

Beautiful resort in a stunning location. We had a wonderful stay here celebrating our 30th wedding anniversary. Snorkelling from the private beach where we saw pufferfish and black tipped reef sharks. Kayaking and snorkelling too! Staff were absolutely fantastic and so helpful; would like to mention how wonderful Kenneth was! If you get a chance to stay here you will not be disappointed!

The view

The beach ( a lot of rubbish ) should be the staff clean all the rubbish at the beach early morning..dont give the reason ( monsun ) to the customers coz customers paid for the view not the rubbish at beacn..

The setting was just perfect - jungle, beach, peace and tranquility. Our lodge was comfortable and was located at the upper part of the resort, which we preferred as it gave us total privacy. We also quite enjoyed the walk back after meals! The food was amazing, as were the staff. We were made to feel so welcome, everyone was very friendly and it felt authentic, like they genuinely cared we were having the best time.

The sand flies! But in all honesty, it’s a small price to pay to be in such a beautiful location.

A very cool place where you can really relax. The cottages are a bit remote, but for us that's only a plus, because you can actually hear the sounds of the jungle and observe nature. It was the beginning of our trip and even comparing the rest of the accommodations we really liked it. The perfect place to relax, beautiful cottages with a unique atmosphere. Beaches clean, manager welcomes you personally and tells you about a place, staff very nice and friendly. I had a very relaxing time there

No internet in the rooms, but with your connection it doesn't bother you, food can be monotonous with a longer stay.

Friendly staff, good service, getaway to paradise not far from Kota Kinabalu city centre. Room was beautiful and better than anticipated. Slight problem with our water heater but issue was rectified under 30 mins.

It's monsoon season so plastic waste are swept ashore on a daily basis tarnishing the pristine beach. Hotel staff cleans it every morning but perhaps for times like these, cleanup to be done more frequently during the day? Other than that all was perfect.

Beautiful and peaceful surroundings. Exceptionally attentive and friendly staff. Room was fabulous. Food exceptional and good variety of cuisines. Delicious cocktails. This was our first visit to Bungaraya and we shall be returning.

Nothing of note. Be aware there is no WiFi in the rooms, communal areas only. However 4G signal in the room was decent