I really loved my stay here. The staff are wonderful and extremely accommodating. I'd asked for a quiet room while booking due to health concerns, and they went over and above to find me a room that worked. They gave me four options, and showed them to me, and allowed me to pick the quietest one. Note that I stayed there during the Eid celebrations and the room I settled on was wonderful- couldn't hear a thing (but had to sacrifice the view). Also, there was a day when it was raining and they gave me an umbrella to use. They also helped me with information to book excursions directly through them which made it much easier to pick what to do, and they were really clear on what was expected of me. The hotel is still under construction so many of the amenities are new (like the pool and gym) and some are not open yet (the bar). Right now, they've got rooms till the 9th floor, but the hotel is set to go up to 23 floors. They were also under construction while I was there, but I heard absolutely nothing. The view from the bar (it's fully furnished, just not a functioning bar) was spectacular, as it's got really comfy seating overlooking the ocean. I especially loved the gym. The lifts are also super fast and the location is close to loads of places to eat and shop. Their major mall is about 5-10 minutes away in a cab. Also the WiFi was great- fast, no lagging- wonderful!

The quality of their breakfasts changed too much- one day it was super simple, another day there were loads of options. Maybe keep the quality consistently high to match the hotel's ambiance. Also their beds are on the firmer side, and I prefer a pillow-top or memory foam bed. They did provide me with extra pillows, but that didn't help much.

We liked that it is near to town, easily accessible to places we wanted to go. Room was clean, big and spacious. We also read comments that they were strong fishy smell at the lobby, i think the hotel did infuse aromatic scent- so that is not an issue anymore.

Check out town stated on booking.com was 12pm-1pm, so we thought we could check ourselves out around 12.30pm. But the reception called at 12pm and said "check out is now" and chuckled. so i think they could be better trained by the hotel. We also saw a big cockroach on our floor on the corridors, we quickly notified the housekeeper so she caught it.

Easy access to Pasar Filipin just across the road. Near to other tourist attractions, eateries. Magnificent views of sunset. Near to pasar basah but no worries, the smells only reach you at the parking area. After all, it’s out of the hotel’s control right? Once you step into the premises, they welcome you with the pleasant atmosphere. Really enjoying our stay here.

Careful of the “kids” outside the premises especially when you are coming back from across the road. Sometimes they will follow you but they won’t follow until the lobby area. Just be extra careful.

- Clean - Comfortable - TV channels - Facilities

- RM20 parking

The hotel is very new and the room is clean and spacious with a sea view. I like the shower room although my husband finds it lacks lighting. We managed to wash and dry our clothes with the washer-dryer in the room, however, the washer-dryer needs to be cleaned thoroughly because we found some rust-liked stains in there. There's an LG water purifier in the corridor, thumbs up! Great location. Servay Supermarket is next to the hotel.

There's a strong fishy smell inside the hotel because the seafood and vegetable market (Pasar Besar Kota Kinabalu) is just opposite the hotel. However, there's no smell in the room. It would be lovely if the hotel added some fragrance along the corridor.

The hotel is basically brand new, with amazing amenities, very comfortable beds, great shower. We spent a few evenings in the pool watching sunsets which I recommend. Amazingly the walls are so thick that you can’t actually hear other people (I could hear our neighbours playing loud music from the corridor, but complete silence in the room!!).

The nearby mosque is very very very loud in the morning, but that’s nothing that hotel can actually do about, so just bring earplugs.

Very modern and luxurious hotel on a good cetral locatio in Kota Kinabalu. The room was very spacious, had everything what you could wish for and the bed and pillows were very comfy. Wonderful view on the islands in vicinity of Kota Kinabalu. The breakfast was varied and very tasty, we ate too much every morning because it was so yummie. The infinity pool was amazing and the view during sunset made it even better. This is definitely the best hotel in KK.

The hotel staff - receptionists, host of the restaurant, housekeeping staff and shuttle car driver - were incredibly helpful and efficient, all with smiles. Location is great as shopping areas and places for eating are within walking distances. Sea view room was wonderful. Parking was free.

We were glad that shuttle service drop-off at a shopping mall was available. However, no pick-up from the shopping mall.

What we love is to have pantry in the room, its convenient for us to wash bottle and made milk for baby. The gym was great, all equipment are new. Free coffee at the lobby. We checked in late 11pm, they allowed us to check out late at 2pm.

The location is in front of fish market during daytime there is a weird smell came from the market. The room size was too small for two big luggage and one stroller.

Everything! The quality of the furnishings and linen is exceptional. The bed was so fresh and comfortable. The infinity pool is amazing with incredible views - perfect for sunset. There is a well equipped gym. A real positive is the water refill system rather than using plastic bottles. The staff are fabulous ( especially Sui Zer)

Nothing