Location Very near to twin towers KL towers City and to shopping malls

Calm environment

The strategic location of hotel walking distance (safe route) to Jakel Mall & Ariani HQ and Jalan TAR. Restaurant nearby is good. Convenience store nearby but close early (10pm). The room space is acceptable for the price. The bed and comforter was comfortable enough. Overall, meet our expectation of staying in this hotel for last minute booking. Staff is friendly, polite and easy to communicate.

Limited car park facilities during holiday season. Cleanliness of carpark area need to be monitor effectively. Dust under bed quite thick but overall the room actually clean and bedsheet is clean no unnecessary stain. Maybe can install a rubber cover to close the gap between bottom door and floor to reduce noise from inside the room (kids crying can be heard from the lift lobby although staying at the very far room at the corner). Tv for room 405 is not working during my stay (End of March 2024). New towel in the toilet has hair maybe from the housekeeping team during cleaning.

The hotel located at the busy area, easy to find food & hang out at night. Just walking distance to jakel mall & jalan tar. Hotel decoration is very nice, but if they put more green plants surround the area, will be more nice (basement parking & entrance lobby)

Comforter & bed quite old. But still comfy. Toilet has a bit of a dirty mark. Need more effort in cleaning the toilet especially wc. For family room i think hotel should provide 2 key card for easy access.

I like the location very much, the only sadness is I could not experience the jungle nearby since I did not have day time spared for my stay. Otherwise the staff, cleanliness and other facilities are really okay.

At the third day the iron in the 4th floor was missing with the iron board. True, I was given an another iron but it was uncomfortable, when the board is missing.

Flora by Crossroads Hotel, has a reception and a small but pleasant lobby. The staff was friendly and helpful. The hotel, according to what a friend told me, recently changed administration, it is in a 5-storey building with an elevator. Our room was on the second floor, it had a wall-to-wall window, through which a lot of light entered, (but if you close the curtains the room is dark) with a pleasant view of the Klang River and the Dan Wangi Bridge. A super spacious room, they changed the towels, tidied the room and placed 2 bottles of water every day. The bathroom, pleasant and functional. We had to extend our stay at the hotel for one more day, and they changed us to the rooms that are on the main facade, I liked the idea, thinking that I could enjoy the views of the KL Tower through the circular window that those rooms have, or the vertical garden of the hotel's façade, but it wasn't like that, since the windows are very bad painted in beige or cream, I don't know for what purpose, but you can't see anything outside, you have a window, with no view. The smaller room, the same bathroom... No Views. The location of the hotel is great, close to everything, KL Petronas Towers / KL Tower / Central Market / Chinatown, no more than 1.5 km and the streets of KL are super safe. I'm not sure if the hotel has a restaurant, or at least that it currently works. I recommend the room overlooking the Klang River.

The windows with no view, because they are badly painted. A little humidity smell at the rooms and the halls.

Booked at short notice and for the price it was great. Clean, staff were very friendly and the room was spacious. Would stay again if in KL. Short walk to the skyscraper area one way and the other way the mosque, main square and central market are a short walk are an easy walk away. The tube station is very close.

The outside could do with a paint to make it look cleaner

The staff was friendly and polite. Has a great service.

The Wi-Fi is a bit bad as it is very flaky. Because they are using router as separate SSID instead of Access Point which would make the internet better. But as long as I got a good signal. No complaint about it.

Amazing staff/ place was accessible to places I need to be in.

The room is okay, it good be better. But i am good

Everything were nice and clean. Very accessible to the city center by foot. Also food shop and supermarket very close to the hotel.

The room can be sound proof as at night I could all the vehicles passing through on the main road.

Location OK if not rushing on pick hour. Soft bed and pillow sleep good.

Floor trap stuck, literally flood while shower.