Very disappointing breakfast! The eggs were horrible, scrambled or otherwise... just couldn't eat them.

Dirty restaurant and shower. Stains on the towels...

We stayed 5 nights. Pros: - Spacious room, we had 2 carry-on suitcases and 1 big (check-in) suitcase, and the 3 of them could be open in the floor. - Nice pool with cool view, you can see the 3 main buildings of KL from there. - 20-25min on foot to petronas twin towers or 25-30min to bukit bintang. 10min on foot to railway to bukit bintang. 15min by car to Batu caves. - Water supplied everyday. - There is a supermarket (lulu it's its name) next to the hotel, cheap, a local big supermarket. - To exchange money, go to Jalinan duta, 5min walk, the best exchange rate that we saw around KL (1€ = 4.765RM), totally worth it. - It has a gym. - The wifi works well. - It has fridge, safety box and hair dryer. - It has an iron (with table for ironing). Cons: - The breakfast lacks more fruit, or more variety between days. They don't have free lactose milk. - The ventilation of the room was none, you could only ventilate turning the AC on. - If you do not put the sign "make my room" in the door, they don't do it. - Bathroom quite small.

Love the swimming pool on the roof floor where you can see the KL Tower and Petronas Twin Tower while you are swimming. The gym is well equipped. The breakfast place is spacious, and there is a variety of choices. The location is excellent, close to LRT and monorail. The famous food street is only 2 stops away by monorail. KL Zentral stop is only 5 stops away by LRT.

The sauna was broken and didnt get fixed during my 10-day stay

Everything was amazing! The room was very clean, we stayed on the 10th floor and when we have arrived to the hotel at 9 o’clock in the morning our room was ready and the check in took less than 5 minutes, I’m very impressed with the early check in. The hotel is in a great location, close to the centre and KL tower. The roof too pool has nice views, but you can only see KL tower, but you cannot see Petronas. It is also a very close (5 minutes walk) to a local big market Lulu where you can buy fresh fruit etc. The breakfast was lovely and in the evening we also ordered dinner from the menu and it was really tasty and fair prices. The reception was very helpful and very kind. I can truly recommend this hotel to anyone as it’s great value for money!

Nothing

The staff are exceptional professionals, they exceeded my expectations and made my stay much more pleasant. Congratulations to all of them. The physical structure of the hotel is also very good.

Check-in time is too late, 3pm. The wait was very long at reception.

Great location, comfortable beds and pillows, good shower pressure and plenty of hot water. Concierge, front reception and roof bar attendant very friendly. Buffet breakfast was a great variety and good food. Rooftop pool is lovely with great views. Water a good temperature after a humid day travelling about.

Housekeeping got forgotten on the first day, but was rectified within half hour of us arriving back in our room although the lady that attended did not seem very happy that I had called reception to let them know. Bath towels were not that soft or large and only 1 provided per person. I did ask first two more but they got taken out of the room again so I ended up going to the top floor and getting pool towels instead and taking them to the room each day. It seemed easier to do this than ask everyday and wait. Given only 1 coffee sachet in room.

Location in centre with view on Petronas Towers from roof pool. Helpfull personnel (Ridwan / Mugie. Good breakfast.

Nothing

Clean, new, fresh hotel almost in the center of KL with a great view. Breakfast was very good, you can find whatever you like - European / Chineese / SE Asian but maybe variety of season fruit might be better Bed and matress 5+, Slept like a baby. Bathroom, facilities, amenities, wifi - the same and perfect! Interior - 5 Location is very convenient for a walk, KL transport like metro/monorail/bus, the only thing that the road to the hotel is a one way and sometimes you will take a loop. If you can drive an e-scooter, try one in KL, It's really convenient and fun! Just mind the left traffic. At the evening it will be faster than Grab most of the time. There always will be one or two scooters around the hotel, I left myself 2 at least ))

Sometimes the staff was not very communicative and not willing to help. If you want something like laundry - coffee - cocktail - they will not charge your room at the checkout. You'll need to have a card or cash with you and pay right now. One day a maintenance guy knocked at my room at like 11 am while I was sleeping, then got into the room. Barely awake I asked him to go away in trousers. I didn't hang "clear the room" outside or anything though. It's worth adding some rules for this. Pool area needs some more sunloungers and recreation stuff. Most of the area is wasted What I heard from my friendes and other tourists - currently overpriced

Overall, a very comfortable hotel. Room ok, fairly spacious, very white which made the walls in lots of places dirty with marks. No storage really, some small number of hangers. Bed comfy and air con good (Albeit loud) OK for a 3 day stay. Breakfast satisfactory, nice egg station. Busy at times.

The room was spacious for three people and the shower was amazing. It’s rare to find a big shower cubicle with good amenities. The beds were extremely comfy and the bedside light was genius and saved space.

The staff at the reception and the Indian lady with the beautiful Malaysian dress were lovely. I think the chefs need a pay rise I guess. They all looked demure and it felt like they were bored to tears with the routine tasks of cooking and serving. Overall the ladies were super pleasant!