The location is quite strategic. Every Saturday there will be a market just around the corner. Easy to find food and it’s quite affordable too. If you need to do laundry, there’s a self service laundry nearby. Just a 5-mins walk. The room is clean and TV channels are good and clear. The staffs are friendly! Overall, my 8 nights stay is pretty good and I enjoy my stay. Definitely will stay again here!

If possible, don’t check in/out on Sunday because the road will be closed. You have to walk abit to get to your ehailing car. Sometimes during the night around 2am-3am, there’s noise from cars. Im not sure if they having gathering nearby or what. But the sound of it like there are having engine competition. The louder wins.

The room looks like news. Bed comfortable. Not far from restaurant or street food in the weekend.

When I arrived, the stuff receptionist was not friendly. No greetings. They only give one key card access to the room. I asked for an extra key, and they said they have not enough key room. Event I offered a deposit. But they don't give it second key card access. So every time you go up to the room and use a lift, u need to ask bellboy in the lobby, or u need to search them in the receptionist on the second floor. Or u call ur friend to pick u up on the main floor. It was so annoying only get one key room access. 🙄

I had a pleasant stay here at MPalace. Very friendly staffs, everyone always greet you with smile which makes the whole experience A++. Free gym for guests. Most importantly is its location - walking distance to Masjid Jamek station and bus stops. You can take bus 300 or 303 from Masjid Jamek to KLCC using the TnG card purchased from Masjid Jamek station, it costs only RM1 per trip. I booked a single room and it comes with a flat screen TV - I connected it with my laptop for work using my own hdmi cable which worked great. Bed, pillow, and toilet were clean as well, excellent stay overall!

The location is close to everywhere within the center of Kuala Lumpur, yet still quiet at night. However, it is not far from the get together of the local motorcycle bang, so won't recommend to solo girls go walking around at late night(by taxi is fine), coz the gangsters may blow a horn at you. It's overall safe, they won't hurt you, just a bit upset. The room is clean, room service is properly done everyday. Your toilet paper, bottle water are restocked, beds are made, towels are replaced, you get to see a clean and tidy room every night getting back to your room. I will definitely recommend it to all of my friends anyway, even my friend who travel with me has decided to book this hotel again while bring her families to travel to Kuala Lumpur.

clean.. location was great!

The receptionist not welcoming us during check in time. They look very serious and we can't ask for the question it just like we are doing problem for them. For better service.. i think should improve at receptionist attitude. Please for better others staying!

The hotel is located a few minutes walking distance from the Masjid Jamek metro station, which is well-connected with the KL Sentral station, so moving around using public transport is convenient. The independence square is only a couple of minutes walk from the hotel. The staff is cordial.

The shampoo and bathing liquid provided did not produce adequate lather. The variety in the breakfast menu is somewhat limited. There was no window in the single-bed room. Further, although this was mentioned in the fine print, the policy of requiring the guest to submit 100 RM as a security deposit in cash is not helpful - most international guests are carrying only a small amount of local currency.

Cleanliness and elevator

Did not provide the tissue box, so u guys need to bring your own, the door did the annoying sound (noise) Parking problem n limited

The location and staff were helpful if you asked them for what you needed.

The cooling/heating were a bit hard to use. No fridge in my room Wifi was not great on level 10. A bit noisy on the common area of the levels at night. Overall good value for money, and the restaurant, gym, and surrounding areas were good. It would be good to ve aware of the attractions within walking distance, which there are things all around. Like indepence square, sogo and It shops, markets, cinema and more...

The location of the hotel is very convenient for me, since there's an Indian restaurant just behind the hotel and temple. It is also near the LRT and if I choose to take the LRT, it is also walking distance. The hotel room was nice and the aircon was very cooling. The amenities provided was good. The bed is good and everything was very comfortable

I will say maybe the TV remote for my room was sometimes not working. Not so sure if it's due to the battery or the remote was spoiled. Maybe make sure that the staff do a check on the room before the visitors who have booked the room come in. The toiletries did not include toothbrush and toothpaste. I assumed it included that but other than this I will definitely recommend this hotel.

The aircond very good condition. All furniture looks clean and new. The room also looks simple and modern. TV channel we got it clear screen, no blur. The staff got empathy, they allowed us to checkin at 1.24pm because we got an infant meanwhile my husband were going to Jumaat pray. The room also got mini fridge. Love the lightings in the room and it is looking like a relax mood; one smallest light we on during sleep. The room window is big and clean; no watermark. The hotel staff also help me carry all our bags to the room. Thank you bang! I'm not sure if it is your job to help customer or you willing to that. But I'm so appreciate it. Lastly, the hotel is nearby to masjid jamek lrt station about 500m. We went to dataran merdeka, jalan masjid india, pasar malam, semua house, muaz, sogo, kamdar, haniffa, mydin lama, and klcc. We walk with our kids and used trains too. We window shopping just to achieve target walking 10km/day ;P

I think I shouldnt mention what I dislike because the hotel has give the best price. However I hope in future the hotel will upgrade: 1. Modern hair dryer 2. Water dispenser at every floor 3. Iron & ironboard at every floor 4. Can change towel at least one time per day 5. Can add extra seater at the lobby