The staff at front desk are friendly.. name Kelvin or Calvin.. we arrived around 1pm.. he check there is room available then allow us to check in early.. Always full house day or night at the front desk lobby.. very strategy place.. Walking to Pavillion, Time Square just nearby only.. easily to find food around..

Swimming pool always full house.. Lift need to wait for longer time due to hotel always full..

the location is walking distance to pavilion and TRX, many food options surrounding this place. i did not need to wait to check out as just pass to the guard. comfortable bed and clean room.

had to wait a long time to drive out as it's high traffic at night till midnight. suitable if no plans to drive out during the stay at night. long waits for lift, high volume of hotel guest.

Very well located, clean and comfortable. The rooms are completely soundproof so you can get a great night’s sleep. The rooftop pool is excellent, and the sky bridge and sky garden are great for watching the sunset from. Despite the rooms being on the smaller side, there are good amenities and storage options within them.

The rooms are small but this was fine for us for a couple of nights.

Lift service. Too many ppl - long wait

Comfortable with infrastructure like hot shower. 24hours front desk and kind staff. Good wifi. Swimming pool and view.

Can’t open windows. A bit small bed. Don’t have Netflix though TV controller has “Netflix ” button.

Dear sleeping lion teams , thank you for the friendly service ,I would like wish to thank to the staff Syarrif as help us arrange and allow us have the same ground room together. The place is very easy access to Pavilion and walking to all malls , there is eatery around the hotel as well. The swimming pool is fantastic as the view is amazing. Only the lift always full, have to wait 15min to able get the lift when is crowded. Overall the staff are friendly and welcoming. Thanks 🙏

The hotel was clean and well-maintained. I really enjoyed the rooftop pool. It offers a beautiful view of the city. The location is very convenient, just about a 5-minute walk to the main road of Bukit Bintang. There are plenty of local restaurants nearby, which made exploring the area even better. The staff and security were also very friendly and helpful. Would definitely recommend!

There didn’t seem to be enough staff at the front desk, and the ones present looked overwhelmed. You have to take a ticket and wait in line even just to ask a question or check in (There is a waiting area with seats, but during peak times, the wait can be long)

Spacious and clean beddings & toilets. Toiletries and pantries provided were good. Beds and pillows were comfortable. Accessible location

Building location was not accurate on Google maps. Grab drivers had trouble finding the location for pickup. Swimming pool had no proper enforcement. Saw a group of family wearing their normal clothing instead of proper swimwear and jumping into the water which I felt was super unhygienic. The security over there saw and did not care at all. Has 5 lifts but waiting time is very long. Always have a long queue to access the lifts. Counter checking in also took very long.

Very near and walking distance to Pavilion Mall , TRX Mall , Fahrenheit etc

Must Improve on the lift . There are 5 lifts but every time we have to queue for lift to go up at nite. Also waiting time for lift to go down also very slow . No Netflix and cannot access to YouTube

The hotel offers a fantastic location right in the heart of Kuala Lumpur, with many attractions and restaurants easily accessible. The views from both the pool and the gym are absolutely stunning – definitely a highlight! The gym is well-equipped, with particularly modern and high-quality treadmills. The rooms are functional and provide everything needed for a comfortable stay. Overall, the value for money is very good.

There are a few minor downsides: due to the high number of guests, the lobby often feels very crowded and hectic, making it a bit uncomfortable to spend time there. Additionally, hot water in the rooms could come through a little faster. All in all, a recommendable hotel for a stay in Kuala Lumpur!