The Receptionists were welcoming, always eager to help. They were available always. There is a big elevator that can take more than 10 people at a time. The hotel is located in town. It's 30 minutes walk from the center where most expensive hotels are located such as Grand Magherita, Riverside majestic and Sheraton hotels. If you use Grab, you'll pay 5 Ringgit form Dehome Boutique hotel to Grand Magherita hotel. I walked from Dehome Boutique hotel to the Waterfront. It took me 42 minutes. The waterfront is 12 minutes from Magherita Riverside majestic Hotel. From Dehome Boutique hotel to the Borneo Convention center will take you 18 Ringgit by Grab and 30 Ringgit by Taxi. The people are friendly and food is readily available and affordable. I ate at Dehome Boutique hotel. With 18 Ringgit you LL have a fulfilling meal that is so tasty. Room service is free too.

The lighting in the room could be made brighter for someone who wants to study otherwise it's ok for sleeping and resting. The TV did not come in when I pressed the remote control.

Everything is good about the hotel. Spacious rooms and housekeeping is doing a good job 👍🏻 Even the cafe is better than expected, the food and prices is reasonable 😉

Kind of far from other halal restaurants aside from the lobby cafe and attractions place so need a car to go around anywhere. But e-hailing is quite cheap & easy so shouldn't be a problem.

Spacious, clean room with nice touches (little plant in bathroom, tissues, slippers). Super friendly and helpful staff. Good breakfast choices (continental & warm local), all vegetarian. Location may be a little far for walking to the waterfront and Old/New Chinatown (30-45mins), easier to go by grab. We picked DeHome intentionally since we stayed earlier at the waterfront, so didn’t mind the location.

Rooms to the street are brighter with daylight but can be noisy at night. Staff very kindly accommodated for us to move into a room on the other/quieter side.

The cleanliness is top-tier. The receptionists and other staffs are polite and dedicated in doing their job. The hotel rate is also quite affordable and their food is tasty.

I would very much prefer if they change to handheld bidet instead of their toilet-seat bidet as it’s more convenient and hygienic, like what most Malaysians are used to. Quite difficult to get Grab there, the average waiting time is 15 minutes. Maybe because the location is not exactly at the city centre.

Comfortable stay with a great location and convenient for travel. Daily room service is provided for cleaning. The room has good sound insulation and quite. There’s a 7-Eleven right near to the hotel, and plenty of free parking available.

I noticed that the blanket didn’t seem to be cleaned properly or maybe wasn’t changed, as there were quite a few stains on it. This slightly affected the cleanliness, but everything else was pretty good.

Good sized room Clean.

Bit far from centre

Staff were so nice and friendly from the moment we arrived. A/C works perfectly, which is often rare. Rooms were nice and quiet and you can actually get a good rest. Located a little way from the main town,, but if the weather is good, it's a nice walk in. We will definitely stay again.

Bedroom doors slam, which can be problematic but was literally the only thing, everything else was great.

Location was fine for us as we got taxis everywhere through the Grab app. Triple deluxe room had a double bed and single bed and was spacious. The beds were comfy and facilities clean. I particularly liked the luggage scale at reception. We didn’t try the breakfast

The room could have benefitted from an extra bedside cabinet - we had to share a single one. Front desk staff were hit and miss. Some tried to be helpful

The room was really clean, comfy bed, AC and a hot shower. The staff were friendly and helpful. The hotel breakfast was delicious! Definitely made the mornings easy. It was nice and quiet while still being close to downtown. If you want to get to the waterfront, you can take a Grab from the hotel for about $2 USD. The laundry service was so efficient! Well priced and they got my clothes back to me the very same day. Really appreciated this while I was traveling in Kuching for 10 days.

Nothing!

Everything is ok, the hotel room is very clean and the staff is also very friendly. The breakfast is also ok even though there are not many options, it is the first time to stay here. It is highly recommended. I will stay here again if I have another trip.

Nothing.