Relatively friendly staff and punctual regarding pick up from airport and drop off.

Breakfast, food, was below standard. Worst thing the hoteland Booking.com did was, that on the 19th December sent me the message that Christmas Dinner was mandatory, at 45USD pp. Hotel was booked on the 1st of October, and cancelation was allowed up to the 1st of December. And yet, after we already checked in, we were told that the dinner was mandatory. This is daylight robbery by the Hotel and Booking.com as an accomplice. I received message from Booking.com about that so I assume they agreed to that.

This hotel is great value for money. It is 3 star hotel, but the whole personell was trying to make them to be 5 star hotel. This is the best hotel staff that i was ever in contact with. Cleaning of the room is daily, also they are here for every need you have

The only thing i did not like about this hotel was the same lunch and dinner every day. We were with full board, and the lunch and dinner were the same every day. You have to choose from 4 type od salads and 10-15 variety of food that are all based on rice, chicken, beef, pasta and curry. However once in every week you have dinner outside that have a little bit more choice

The hotel is centrally located surrounded by 2 beaches, all the shops and restaurants and the harbour from which the excursions and transfers leave. The hotel staff, especially Shamil at reception, are very welcoming, polite and go out of their way to make one's stay exceptional. They are very well organised yet relaxed so that one gets into the holiday mood right at check in. I also loved that the hotel (as Triton tours) arrange excursions themselves, which are more than competitively prices by giving a further $5 discount per person, and one gets accompanied from the hotel to the harbour and then handed to some amazing guides, especially MD Murad, Liton and Mark who make the whole experience fun, safe and very relaxing even when the sea is rough. Another impressive point about the hotel was the amazing massages provided in the Spa, especially by therapist Annie, who literally unlocked my shoulder in just one Balinese massage, in which she specialises.

Nothing

We needed to extend our stay, so we had to book another room (109-economy), as our (306-deluxe) wasn't available for all dates. So, first the review of 306 (109 will be mentioned in the dislikes section). The room was large, nice, comfortable and sunny. The overall stay was nice. Little shops, supermarkets, restaurants, travel agents, everything was really a few steps from the hotel. For the cheaper options walk from the no bikini beach towards the prison. There are cheaper good restaurants.

While on a balcony, you could smell the hotel's kitchen, which wasn't very pleasant. Most of the time we smelled the sewer system from the bathroom, so be sure to close the bathroom door at all times. We complained about the sewer system smell at the reception, they just told us they've never experienced that issue with this room (what??). Nothing fixed. Waiting for the hot water in the shower about 3 minutes. Little cockroaches in the room (but we saw them there just once). And room 109? If you are really looking for a budget stay, why not to take it. But, if you want to enjoy your vacation, this tiny room is really not the place you'd like to stay. Pay more for deluxe!

I truly loved everything about the hotel. The staff was 10/10, I really felt supported throughout our whole stay. Food was great, specially the dinner! I told the staff that they need to tell the chef how amazing the food was! I really wish we can go back and visit them again in the future! We felt like we made multiple new friends. The room was nice and tidy with a small balcony. It was perfect. My partner had an injury in the end of our trip so he needed to go to the hospital every single day for antibiotics and check ups and they helped us tremendously! They are the nicest staff, so helpful and I cannot thank them enough for their effort on helping us. I am not even sure what we could've done without Triton Beach Hotel & Spa. Even with the all the bad things that were happening with my partner, we had the best time there!

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The staff is wonderful. Special thanks to Humaira and Shameel, who went above and beyond! The spa (massages) is very nice too! It's very confenient that you can book all your trips at reception. Good prices, so no need to "shop around" at other places. In case you book the room with breakfast and dinner, you'll have breakfast at the hotel, but (buffet) diner at a different hotel (Prestige). Very nice buffet!!

There is no internet connection in the rooms, which is unfortunate. Wifi at the reception works though.

I loved the staff, everyone was very nice and super helpful. The room was very clean and comfy.

The fact that I was told that the transport (the motorboat) is a fixed price, 30 dollars per person in each direction, but then I was told another thing the night before we were leaving. Honestly, everything else was perfect but this I did not like. The guy at the reception told us the night before we were leaving that there is only one more person on the boat with us bcs it's an early flight so we need to split the price (one direction, motorboat, 180dollars) between us 4. We did ask a couple of days in advance to confirm the original price, 30dollars,which was agreed 2 weeks before we came, and we were told not to worry and that they do that a day before you leave. I don't like the fact I was left with no choice and not correct information in advance.

Beach is really close by, and there are beach deckchairs provided by the hotel. The guy at the reception desk was super friendly, answering all our questions regarding the hotel, the island and the life there in general. The room was spacious enough and the bathroom was clean.

The bed linen was not completely clean, but when asked for a replacement, the second set was much better! Otherwise, everything else was as expeceted.

It's in a good location for both sides of the island. Staff were friendly and helpful. Breakfast was ok. Good size room.

Our room 107 was next to 3 air con units, and on the first floor by an ally were building work was taking place so was noisy. Also, it had a communal kitchen outside where people got the water from a noisy pump. Also, the cleaner put all his bedding there in the morning, making a noise. Room 108 would have the same problem.

The staff was exceptionally friendly, the rooms were comfortable, and the food delicious. We booked with a half-board meal plan, allowing us to choose between lunch and dinner at our convenience. We also had the option to enjoy dinner at Triton Resort.

We chose a room with a pool view, but unfortunately, there was a building obstructing the view. Additionally, nearby construction work at made our room quite noisy.