This was a nice, small boutique hotel close to the center of town but away from the noise. The water pressure was great along with the temperature. The rooms were clean with soaps and towels. The manager was very understanding and accommodating when we complained about some of the noises that were going on on our first night and offered to move our group to quieter rooms away from the front. A basic eggs and protein breakfast was also provided along with coffee or juice with bread. There's no AC in the rooms so check weather before arrival. November was nice & cool so we didn't need AC. Overall, our group had a great experience staying here and will return if we ever come back to SanCris.

Towels were hung dry so they were rough & had a smell.

The hotel is in an excellent location for travelers. You can easily reach the main plaza after a 10 minute walk. Restaurants and bars are also a short walk away. The hotel is clean, provides purified drinking water for guests, and has such charming decor. The manager, Antonio, truly goes above and beyond to be helpful and welcoming.

My only remark is that the breakfast was a bit light for my liking. What is served is delicious, fresh fruit with yogurt and bread with marmalade but I typically need a bit more to eat in the morning. They did say you can purchase eggs if you’d like.

The location is perfect (short stroll to centre of town) in a quiet street. There is a lovely reception area with a place to sit and a beautiful garden courtyard where breakfast is served each morning. The staff are friendly and very helpful. Rooms are clean and very comfortable. I highly recommend Hotel Ocho Barrios if you're coming to San Cristobal de las Casas and would definitely stay here again! We decided to stay an extra 2 nights.

I can't think of anything!

Super location and super nice/kind and helpful staff. Especially welcoming manager Antonio. Walking distance to everything. Around the corner from the beautiful and cozy Andador Guadalupano for a nice stroll through the historic centre and the continuation to the Andador de Santo Domingo and the Mercado de Artesania. Strolling minutes from the hotel in other directions through the picturesque streets, lots to see and a visit to the Museum Na Bolom is a must, especially if you intend to visit the archeological sites (Palenque etc) as you will find a lot of history about the excavations here. Will definitely come back

Continental breakfast was less than basic but OK to start the day.

We really liked our stay. The staff was very very helpful with any matter to make our stay better and comfortable. The breakfast area (terrace/garden) had a great morning atmosphere to start our day. The location is great as it is a few minutes away by feet from the main street. They helped us booking tours (at good prices!) We loved our time there and we would stay there again if we come back.

Breakfast (included in our price, continental) was the same every day. You could order other dishes like scrambled eggs but at an extra cost.

The hotel facilities were comfortable and nicely decorated. The owner was kind and allowed us to do early check in after a long bus trip, for a very reasonable fee. The breakfast was delicious and Amauri the waiter was super attentive. The internet was fast for remote work/ zoom calls and the location was a short walk to the town..lovely boutique hotel! We definitely enjoyed our one week stay

Bed mattress a bit uncomfortable

Amazing. Everything was absolutely perfect. We felt right at home from the moment we met Luis and his son (who helped me soo much answering my many questions! Muchas gracias!.) The hotel is beautiful, the vibe is great. The rooms are simple and clean and everything you need is there (and if not, you can ask, and they will surely help you, like for the hairdryer, thank you). the shampoo was so good!!!! The staff at breakfast were so nice!!! and the breakfast was tasty! I even bought their jam! the staff will help you find and book tours in the city and nearby areas - the tours are so great! And you can pay in the hotel, which is very convenient and safe!! We LOVED San Cristobal and staying in Ocho Barrios!

Our stay was too short!

We picked one of the rooms with garden view (room 8 or Santa Lucía), it was pretty nice, the bed was comfy, linen in pristine condition, spacey bathroom with basic toiletries. All in order with the room. The hotel was originally a beautiful, big house nowadays expanded and partitioned into hotel rooms, a second building is placed by the entrance with smaller rooms, plus a full house (rented for a whole family or group) with its own veranda, hammock, garden, entrance and all the works. Having said that, the big treat comes with service: both the owner (Antonio) and the staff are amazing guests, not only friendly, knowledgeable and easy talkers, they really get out of their way to help you. They are flexible when responding to your needs, and client-oriented, you actually feel pampered. A simple example: I am vegan, and there were no (evident) vegan options in the breakfast menu. All possibilities were egg plus something (ham, mushrooms, cheese, etc) in the shape of an omelet or scrambled. Apart from that, they offer fruit, coffee and the most amazing home-made mango marmalade in a small pot with toast. So, I thought I could perfectly make do with all that and call it a breakfast. But the all of a sudden I was served mushrooms cooked with tomato, onions and herbs, perfectly vegan and, honestly, quite yummy. So, it was a treat, a great surprise, and I appreciated how they accommodated to my needs. Location is another plus, you are within walking distance to most attractions in San Cristóbal, with the perk of not being in the noisy, super hectic touristy blocks. You just walk a couple of blocks and you find yourself in the middle of the historical district's art galleries, sophisticated cafeterias, restaurants offering food from lots of world and local cuisines, etc. We really had a fantastic time there. Thanks!

Nothing, everything was great.

we liked the little apartment were we stayed whit a fireplace and a porch with a nice little garden ,very well mantain mexican style rustic hacienda, we really loved that is a walking distance to the center, the plaza and the artesanal market, everithing is on walking distance very close to the andador as well (pedentrian turistic area restaurants shop bars and nightlife)we will definitely stay there again!! and very nice staff as well thanks! ps good internet 60mega! street parking very secure and quiet area alwais available spaces.

is perfect

The hotel staff were so welcoming and friendly - Antonio and Fidel both went above and beyond to make our stay special! They also upgraded our room to suite as our original room was under maintenance which was appreciated

We organised some tours with the help of the hotel. Whilst the tours were amazing, the guides only spoke Spanish which limited our experience a little. But we were grateful for Antonio organising it for us so we had no stress