The hotel is very upscale and beautiful. It's modern, clean and in a great location. The breakfast was delicious and the room is light and looks out at the mountains. Roberto is the sweetest man and he was attentive to my every need. Other staff were equally pleasant and helpful. Large walk-in shower and a magnifying mirror are much appreciated.

Towels could be improved - they are a little worn.

Great service and value all round, very hospitable people with a delicious breakfast (included in the price) and daily room cleaning. Super clean and quiet as well, while still only a 10 min walk from the centre.

Only reason we didn't give it a 10 was because there was some unfortunate water issue for our last day but this was dealt with quite quickly. Double bed was also not the biggest for 2 people but it was fine

The staff here is very nice and extremely accommodating. The hotel is quite quaint. The included breakfast was cooked to order and offered eggs, juice, toast, and yogurt, plenty to get you started. The kitchen staff were also very nice and attentive.

The entrance door is locked, so you have to ring the bell. However, it wasn't that inconvenient, but if you came in late, you had to wake somebody up to let you in.

It was such a great experience. The rooms are modest but comfy and have everything you need. The power shower was great too. The breakfast is super good. And the best is the staff attention. I was solo travelling and they really made me feel at home. I had a fantastic time in San Cris and I’ll definitely go back.

Nothing. Everything was perfect!

The location was perfect and the staff is super friendly, helpful and attentive. The room was cleaned everyday. New sheets and towels. They organized our personal items if they were all over the place. It felt like home.

The breakfast dining area is very small. Theres only three tables inside and if more than one person is walking, it feels a bit crowded.

This was a charming hotel, placed well for access to the town, but in a quieter location. It had a great feel to it. The staff were absolutely lovely. The breakfast was simple and one of the nicest on our trip. The hotel has a great feel to it and is definitely a good choice for couples.

The Wi-Fi was very slow, so we couldn't work effectively from the hotel. The entrance door bell that rings in reception is a bit loud and intrusive for the room we were staying in (1). A minor annoyance if you are trying to get to sleep. Maybe let guests enter without having to buzz in at night?

They let us in before check-in time (we arrived very early after a night bus), this was extremely kind. Great hotel, awesome shower, good breakfast, nice bed, great wifi connection! Everything is very clean and the hotel is nicely decorated with local art pieces (that you can buy). Great value for the money you pay!

Everything! the place, the room, the service, the people! Without exaggeration I can say that it was our best stay booked during our trip in Mexico. The hospitality was impeccable and the breakfast was amazing, served by the sweetest person ever. All in all very satisfied and couldn’t have wished for a more caring accommodation.

Nice hotel, the room has everything you need and I slept well, really hot, powerful shower, the free breakfast is great, really generous portions leaving you feeling full to start the day, all of the staff are really nice, you’re a short walk from the main centre.

The WiFi is terrible.

Hotel felt like a museum with such nice ambiance. One of the better complimentary breakfast! As if mom and dad made the breakfast every morning. Really felt like home. We were way too early but because the room was available already we were allowed to get a shower in the morning.