572 reviews
From
$41Diagonal Hermanos Paniagua 32, Barrio De Fatima, San Cristobal De Las Casas, 29264, CS, Mexico
572 reviews
1/128
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Free shuttle
Bar
Tour desk
Welcome to Hotel Villa Mercedes San Cristobal, a delightful 4-star retreat nestled in the charming city of San Cristóbal de las Casas, Chiapas! Located just 0.8mi from the bustling city center, our hotel invites you to explore the vibrant culture and stunning landscapes of this enchanting destination. Starting at an unbeatable price of $41, you'll find a perfect blend of comfort and affordability waiting for you at this cozy haven.
Step inside and discover a wealth of amenities designed to make your stay as enjoyable as possible. Indulge your taste buds at our on-site restaurant, sip cocktails at the bar, or unwind in our lush garden views. Whether you're here for business or leisure, we’ve got you covered with a free business center, room service, and a friendly 24-hour front desk ready to assist you anytime. And don’t worry about parking—our free parking ensures you can explore the area to your heart's content!
Join the ranks of our 572 happy guests who rave about their experience at Hoteles Villa Mercedes! With complimentary Wi-Fi, a free shuttle service, and non-smoking rooms, you’ll feel right at home. Plus, our tour desk is here to help you uncover the hidden gems of San Cristóbal. So, pack your bags and get ready for a colorful adventure, because there’s no better place to soak in the beauty of Mexico than at our welcoming hotel!
At Hotel Villa Mercedes San Cristobal, your culinary adventure begins at our on-site restaurant, La Chimenea, where the vibrant flavors of traditional Mexican cuisine will tantalize your taste buds. Picture yourself savoring platefuls of hearty enchiladas or zesty tacos in a warm, inviting atmosphere that captures the essence of Chiapas. Each bite is more than just a meal; it’s an authentic experience that reflects the rich cultural tapestry of the region. With various dishes crafted with locally sourced ingredients, dining here is a feast for both the palate and the soul!
Are you ready to experience the lively nightlife? After a day exploring the enchanting streets of San Cristóbal, make your way to our stylish bar to unwind with a refreshing cocktail. Sip on your favorite drink as you mingle with fellow travelers, and let the sounds of laughter and clinking glasses create a vibrant backdrop for your evening. Whether you prefer a classic margarita or a local specialty, our skilled bartenders are eager to whip up the perfect beverage to savor while you share stories and make new friends. It's the ideal way to relax and celebrate the end of an exciting day.
And speaking of excitement, prepare for a personalized itinerary at our tour desk! Our friendly staff is here to help you discover the hidden treasures throughout San Cristóbal and the surrounding natural wonders that make this region so captivating. From exploring ancient ruins to witnessing breathtaking waterfalls, every adventure is just a book or a short ride away. Plus, with our complimentary shuttle service, you can dive deep into the cultural experiences without worrying about getting around. Your unforgettable journey awaits, right here at Hoteles Villa Mercedes!
Closest airports
Ángel Albino Corzo International Airport
27.3miRestaurant
Business center
Free Private Parking
Free wifi
Room service
Free shuttle
Bar
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Garden view
Garden
View
Free toiletries
Show 25 photos
Deluxe Suite
1 King Size Bed
365 sqft
Garden view
Private Bathroom
Minibar
Coffee machine
x8
+
x5
More details
The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV, a mini-bar, a coffee machine as well as garden views. The unit has 1 bed.
Show 12 photos
Executive, King Size
1 King Size Bed
300 sqft
Garden view
Private Bathroom
Minibar
Coffee machine
x4
+
x3
More details
The spacious double room offers a mini-bar, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. The double room features a flat-screen TV, a wardrobe, a safe deposit box, a sofa as well as garden views. The unit offers 1 bed.
Show 20 photos
Room - 2 Double
2 Double Beds
325 sqft
Garden view
Private Bathroom
Coffee machine
Flat-screen TV
x4
+
x3
More details
De Lujo 2 Camas Matrimoniales includes 2 double beds 131-150 width plus desk and cable tv.
Show 14 photos
King Room
1 Queen Size Bed
325 sqft
Garden view
Private Bathroom
Coffee machine
Flat-screen TV
x4
+
x3
More details
The spacious double room offers a coffee machine, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room has a safe deposit box, parquet floors, a flat-screen TV and garden views. The unit has 1 bed.
Show 24 photos
Deluxe, 2 Double Beds
2 Double Beds
365 sqft
Garden view
Private Bathroom
Coffee machine
Flat-screen TV
x3
+
More details
Room Deluxe Two Double Beds
Show 8 photos
Superior
325 sqft
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
This suite features a small seating area with a sofa. It has free Wi-Fi, flat-screen cable TV and a direct-dial telephone. The bathroom includes a rain shower, toiletries and a hairdryer. Breakfast is included for adult guests.
Show 15 photos
Superior, 2 Double Beds
2 Double Beds
325 sqft
Garden view
Private Bathroom
Minibar
Coffee machine
+
More details
Show 22 photos
Deluxe, King Size
1 King Size Bed
300 sqft
Garden view
Private Bathroom
Coffee machine
Flat-screen TV
+
More details
Show 11 photos
Deluxe
1 Double Bed
x4
+
x3
More details
Deluxe
Executive, 2 Double Beds
2 Double Beds
x4
+
x3
More details
Executive 2 Double Beds
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Queen Size Bed
Superior, King Size
1 King Size Bed
x4
+
x3
More details
Superior King Bed
9.1
572 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Alejandro
9.1
November 2022
The hotel building matches the city style
Too noisy very Early in the morning, People walking with suitcases and talking loud, but the hotel can not do something about.
Linda
10
October 2023
The room was spacious and clean, with a comfortable bed and a great view.
Shower for some reason dripped, and made our bathroom floor damp. I should have raised this concern with staff but there were too many positives.
Daniel
9.1
February 2023
Lovely space, and bathroom was wonderful. Staff were utterly amazing! Can't fault them at all. Always nice to have a mini fridge too!
Doors thin, so was pretty noisy. Meant being woken up early by cleaners / other guests. About half hour walk into Centro and taxis took a little to get there.
Benjamin
10
March 2022
Very clean and well kept hotel .. The staff was very polite and friendly and made us feel so welcomed..Our room was cleaned regularly..the location was great .. they had secure parking ..they had 24 security..upon arrival a staff member came to our assistance right away to help with our bags.. I would 100% stay at this hotel again 🙂
I Liked everything
Miguel
8.2
February 2025
Big room, comfortable beds,staff
Bathroom is a little bit old. Shower takes long time to get hot water
Benedikt
8.2
January 2022
Prompt room service, attentive staff and comfortable rooms. Smart choice for a stay in San Cristóbal if you don't insist on walking distance from the city center. Hotel service shuttle was reliable.
In a corner of our room, we noticed some mold - which indicates that some rooms may need maintenance/refurbishment.
Etni
10
October 2023
love how comfortable the bed was. I love how everything was super close by.
I didn't like the fact that the hotel didn't have A/C !
Manuel
10
December 2024
Its location
Good job
Blanca
8.2
October 2022
comfortable
shower curtain didn’t keep the water from getting all over the floor.
Pedro
10
October 2022
location good customer service
Attractions
Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)
1.6miZinacantán
4.8miChiapa de Corzo
24.1miSumidero Canyon National Park (Parque Nacional Canón del Sumidero)
25miCascadas El Chiflón (El Chiflón Waterfalls)
27.7miSan Juan Chamula
28.6miAttractions
Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)
1.6miZinacantán
4.8miChiapa de Corzo
24.1miSumidero Canyon National Park (Parque Nacional Canón del Sumidero)
25miCascadas El Chiflón (El Chiflón Waterfalls)
27.7miSan Juan Chamula
28.6miAirports
Ángel Albino Corzo International Airport
27.3miLa chimenea
Cuisines
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Free shuttle
Bar
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Garden view
Garden
View
Free toiletries
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Designated smoking area
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Garden
Outdoor fireplace
Outdoor furniture
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Public Bath
Transportation
Free shuttle
View
Garden view
View
From 14:30
Until 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:30
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not possible).
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Visa,
Mastercard,
American Express,
Cash only,
UnionPay
This property accepts cash.
What are the check-in and check-out times at Hotel Villa Mercedes San Cristobal?
Should you choose to stay at Hotel Villa Mercedes San Cristobal, the doors are open for check-in between 02:30 PM and 03:00 PM. Kindly check out by 12:30 PM.
Is free parking available at Hotel Villa Mercedes San Cristobal?
Yes, there is parking available at Hoteles Villa Mercedes San Cristobal. The parking is private and located on-site. Additionally, parking at the hotel is free. However, it is important to note that reservations cannot be made for parking.
What's the nightly rate at Hotel Villa Mercedes San Cristobal?
Room rates at Hotel Villa Mercedes San Cristobal initiate from $41. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
What types of rooms does Hotel Villa Mercedes San Cristobal offer?
Hoteles Villa Mercedes San Cristobal offers a variety of rooms including Deluxe Suites, Standard King Rooms, Deluxe King Rooms, Executive King Rooms, Deluxe King Suites, Superior Double Rooms, Deluxe Double Rooms, and Double Rooms with Two Double Beds. Smoking is not allowed in any of the rooms. The rooms accommodate between 2 and 4 adults, and some can also accommodate 1 or 2 children. Bed sizes range from Queen to King size, with some rooms offering Double beds. Room sizes range from 301 to 366 sqft.
What activities does Hotel Villa Mercedes San Cristobal offer?
Guests at Hoteles Villa Mercedes San Cristobal can spend their time enjoying the various leisure amenities offered by the hotel. They can relax by the outdoor fireplace and soak in the cozy atmosphere. For those who prefer indoor activities, the hotel provides board games and puzzles to keep them entertained.
Additionally, guests can dine at the on-site restaurant, La chimenea, which offers delicious Mexican cuisine. They can indulge in a wide range of Mexican dishes and flavors, providing a delectable dining experience.
With these leisure amenities and the restaurant on-site, guests can have a wonderful time during their stay at Hoteles Villa Mercedes San Cristobal. They can unwind, enjoy good food, and make the most of their time at the hotel.
Is there an in-house restaurant at Hotel Villa Mercedes San Cristobal?
Yes, the hotel has a restaurant on site called La chimenea. It offers Mexican cuisine.
Which payment methods are supported by Hotel Villa Mercedes San Cristobal?
Hoteles Villa Mercedes San Cristobal supports various payment methods including Visa, American Express, Mastercard, and UnionPay. Additionally, cash payment is also accepted.
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