All of the staff at El Pueblito were fantastic! From the front desk to the kitchen, to maintenance and housekeeping- everyone was friendly and helpful. We were especially impressed with the front desk staff- and the concierge Lennon who went out of his way to help us when we misplaced our ATM card..THANK YOU LENNON! The Pool was so much fun, and our whole family enjoyed swimming and soaking every day. The food from the kitchen was delicious, and the housekeeping staff always made sure we had everything we needed to be comfortable.

We have no serious complaints about our stay at El Pueblito. If there was anything that could be improved it would have been nice to have a few more hooks or bars in our room to hang towels to dry. We enjoyed our room, and found it to be comfortable for our family of four, but the only light in the 'living-room' area was a bright white LED light in the ceiling. It would have been nice if there was a small table lamp or other cozy source of light to use while relaxing and playing cards/games at the table in our room...not a big deal, but something that would have made the room even more enjoyable.

Casa Loteria is located on the north side of Sayulita, away from the noise of the center—a very good thing. The hotel staff, as noted below, were very helpful, not only by changing our room but also by providing good information about day trips in the area. Reserved parking is also a real benefit.

The room we had originally booked was cramped, dark and too close to the bar. The staff were very accommodating in finding us more comfortable quarters. All the rooms face the pool, which can be noisy at times.

Lovely hotel, a spacious 2-story suite with a full kitchen. Beautiful pool area with restaurant on-site Although we did not have meals there, it was convenient to purchase drinks or snacks by the pool. We did not opt for the included breakfast option but heard it was very good. Staff were very friendly, helpful and spoke English. It is across from an open field with a playground and soccer and is lined with market vendors. Easy 1 block walk to the beach and close to town and the plaza within a 5 min walk. Close enough to be easy to get around, but far enough away from the busy plaza that it was very quiet at night. Great spot for families.

We loved how much space we had in the room which was like an apartment. We also loved the pool and how close we were to the beach. This is a great hotel for families! You can rent a golf cart through the hotel which we found really convenient.

I didn’t like the lighting in the hotel room. All the lights were harsh white light and no lamps beside the beds. Some nice warm lighting would go a long way. Otherwise this place is great!

Warm, welcoming staff made my kids and I feel right at home. Jesmer, Carlos, and Senen were fantastic! Pueblito has a great location for families or digital nomads in particular... right next to the park for kids to play and close enough to the vibrant plaza, but just north enough to avoid loud noise on weekend nights. We could have stayed in the pool all day! Waking up to rooftop yoga was an additional bonus that helped me start my day. Wifi was reliable. The hot tub was relaxing. Daily 2x1 drinks were tasty and varied each day (paloma, margarita, etc). The food menu was kid friendly. They offered water in the lobby so you could fill up your water bottle, which I liked because I hate wasting plastic bottles. The staff also organized taxis for us which uber isn't prevalent there.

We spent 5 nights and didn't get turn down service, but that's pretty common in hotels these days. I'm sure if we had asked, they would have accommodated, but it wasn't a big deal. It was just somewhat annoying to be walking in the sand we brought back from the beach but we used our towels to "sweep" it to the side. Overall, we loved Pueblito Sayulita and would come back again for sure!

Amazing location and we loved the suite’s size, style, and cleanliness. Staff were courteous when available.

My daughter got locked in the bathroom due to faulty lock and we couldn’t find any staff member for over 20 minutes. It was around 6:00pm, the reception desk was vacant and they did not answer our text and call. Breakfast area has many bees, so it’s hard to enjoy the meal if you are allergic or just not a fan of sharing your food with the bees. The hot tub is not heated.

We had a large, comfortable, well-equipped apartment with a balcony overlooking the beautiful pool and garden area. The showers were tepid, but just warm enough. The staff were attentive and helpful. Breakfast was delicious, with offers like huevos rancheros, omelette with fresh greens, cafe de olla and fresh fruit. The pool was warm enough to swim (just!) in February, and uncrowded.

As in many Mexican hotels, the bedside lighting was not quite good enough to read books at night.

The hotel was well located for families, away from the noisy center but only a short walk to the center or to the beach. The included breakfast was good for the price. It consisted of a plate of fruit, coffee, orange juice and a choice of omelet, huevos rancheros or chilaquiles. Even though not mentioned in the breakfast menu you could also ask for pancakes instead. The beds were comfortable and everything was very clean. The staff was very helpful and always ready to help. We got nothing but excellent service from Alejandro, Ana & Amparo. We initially were concerned when we had reserved a room with two full bathrooms and got a room with one full and one half bathroom but Amparo managed to change us into a room with two full bathrooms on our second night.

The furniture in the room is not very comfortable. There is only one soft sofa and the rest were contoured wooden chairs. The kitchen had only the basics, e.g. silverware and plates but no bottle opener. Some of the towels were stained.

We loved staying at El Pueblito de Sayulita. The staff was very helpful and friendly. The rooms were very spacious and clean. The kitchen had a lot of supplies. The beds were comfortable. The A/C worked well and the wifi was sufficient. Loved the balcony overlooking the pool. Great location for walking to lots of restaurants, the beach, and the main plaza... but also having the peace and quiet of not being exactly smack dab in the plaza. The hotel is a 2 minute walk to the beach and lots of good restaurants and bars. It's maybe 5-10 minutes walking to the center plaza of downtown Sayulita. The burger place right outside the hotel is to die for! You must check it out!!! Would definitely recommend this hotel!

It would be great if the kitchen had a disposable sponge and small bottle of dish soap. Also, the layout of the living room is weird. The couch/daybed doesn't face the TV. Only these two semi-uncomfortable wooden chairs face the TV. Not a huge deal because we didn't spend a lot of time lounging around watching TV, but I would recommend the hotel either moves the TV to the opposite wall above the dining table, or adds some nice comfortable chairs facing the TV instead of the wooden ones.

The location, the cleanliness, the staff, the rooms, the restaurant and bar

The doves making noise in the morning, the cats making noise at night, the uncomfortable chairs in the rooms, unable to watch tv and the thin cushions on the deck lounge chairs