Very friendly and accommodating staff. Prepare to stay in the middle of the jungle in front of the lagoon in a serene setting. The chef is very creative and accommodating in his cooking (vegan only). Make sure to get a kayak and go explore the lagoon.

The dirt road leading to the hotel took us 30 minutes and gets very muddy when it rains. The place is very nice but isolated from other local activities/nearby city. They offer multiple great activities which felt a bit pricey to us (e.g. 4000 MXN for a Temazcal).

The location is so remote and peaceful that it really rests your soul. The rooms are very comfortable and very eco friendly designed. The rooms are in the middle of the forest and just sleeping in them is like sleeping in the middle of the nature! It’s so soul reckoning. We also topped our stay with a temazcal activity. Wow! What an experience it was! I highly recommend it and you can top it off with a late night swim in the lake! We loved that part. We also met one of the owners who is a fascinating person (Lucas), what a soul! Food was amazing too and with a variety of vegan/vegetarian options. Although I am not really a vegetarian the food was to die for and prepared fresh from local produce everyday. For example, they made their own bread which we ate in the morning as an avocado toast. All the ingredients are pure and carefully selected. I was certainly sold into it.

Well, a couple of things we didn’t really enjoy. 1) the mosquitoes (nothing Kapok can do about this, but it’s just pure suffering in the night especially when you sit at the common areas by the lake). So take plenty of mosquito repellents. 2) the location is very remote so you won’t be able to go somewhere during the day/night so easily. For some people this is enjoyable for others it might not be, it depends on the purpose of your trip.

The whole ambiance was amazing. It's really a piece of paradise, hidden far away in the mangrove/jungle. You can watch beautiful stars at night and you can use the canoes to watch the sunrise and sunset on the water. Also you can take a refreshing swim in the beautiful lagune. The bathroom is outside but dont worry about insects because they have a good repellent system and it is nice to be one with nature. The hosts are very kind and the manager speaks perfect english as well! We let the curtains open in our cabin because it is amazing to watch the jungle at night while laying in your bed. You can leave the big windows open for a nice breeze at night without being bothered by animals. It was so quiet (except the jungle sounds ofcourse) so it was a little paradise for us. The food was really amazing, thank you chef Lucia!!

You can't lock the doors of your room but you are in the middle of the jungle so I dont think that it's a problem, so actualy everything was perfect! Thank you again!

Our top cabin had a real jungle feel but, due to excellent screendoors all around, with only an occasional mosquito. Because we could keep everything open, we didn't need airco or even a fan; we really enjoyed the relaxing jungle sounds and even a group of passing spider monkeys one morning! Also: great bed, fresh vegan meals and we were lucky to have the little dock all to ourselves. Extra bonus: the very friendly and cuddly cat Balam!

It's a nice place in the middle of the jungle. The staff was really nice and the food was good.

Nothing to do with the hotel itself but if you want to hire a tour in/to the Bacalar lagoon the tours that the hotel offers do not start in the hotel (no pick up services), you need to travel to Bacalar town by yourself and it's a long way. Be also aware that if it rains (as it did when we were there), the dirt road becomes a bit of a mess.

This is a one of a kind property in the middle of the jungle with direct access to the lagoon. Everything was so relaxing and peaceful. We loved our bungalow, especially the outdoor shower. Wish we could have stayed longer.

Getting there is a little bit tricky. We had a rental car which made things easier. But don't trust Google maps. Follow the instructions provided by the property instead.

The rooms are big and nicely decorated. The staff is so welcoming and provides the best mosquito spray, i've ever used. The area is so jungle-style. You should definitely use the Kajaks to see the sunrise in the morning. The lake is so calm in the morning.

The street to get to the hotel is aweful, bumpy as hell and if you visit during rainy season, it is also flooded. It takes you about 20 min to accomplish 3km. I recommend to use a pick up or a 4wd car.

- location is magic, sunset is creazy beautiful, night sky with stars is a blast, access to the lake could not be more beautiful - food is great, it you are into healthy and new dishes/ingridients - rooms are nice, big bed, nicely decorated

- staff could be more attentive and should make you feel more welcomend! for us it was not fully clear who is working there and who is not which made you feel like a guest at a strangers home - renovation work should be picked up since things in the common area are getting used

Tha Casita is simply perfect. You are perfectly immersed in the jungle but with all the comforts you may need. There are only few “rooms” so you will always have your privacy and spaces. The view of the lagoon from the sun deck is wonderful and you will be surrounded only by the sounds of the jungle. The staff and the chefs are amazing and they prepare great plant based food!

Waking up and turning in with the sound of jungles, watching the full moon rising from the tranquil lagoon, it was a magical night. Although we are not vegan, the food was meticulously prepared and delicious! The room is clean, the staffs are friendly and trying their best to be helpful (we don’t Spanish).

The bugs are vicious, got bitten even with repellent applied. The entrance is not conspicuous and has no sign. We missed it and had to turnaround on a narrow unmaintained road.