This place was simply MAGICAL! A tucked gem... simply perfection, and unexpected in this part of town that is not catering to the standard tourist. Patricia has created the loveliest of respites and truly shares her home. The people could not have been more welcoming or helpful, and the property itself leaves nothing to be desired... I can't wait to go back! This will not be the perfect location for everyone... it is a long walk to the piers/ferry, but conveniently there is a taxi stand aroudn the corner. For those looking for a neighborhood stay away from the hotels and tourist center, look no further.

Amazing, amazing place. Previously a family home, now a very cosy B&B. Friendly guests, lovely house cat Maria. The breakfast was beyond our expectations. Not situated in the immediate tourist centre, but you'll find better and cheaper restaurants around the B&B and there is a supermarket and a taxi station right around the corner.

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My recent stay at the Hacienda Boutique B&B in Cozumel was absolutely wonderful. From the moment I arrived, I felt welcomed and cared for. This charming hotel is a true gem, offering a peaceful and relaxing escape from the island's activity. What I Loved: * Incredible Staff: The staff at the Hacienda Boutique B&B are truly exceptional. They are incredibly friendly, warm, and always ready to assist with a smile. * Serene Atmosphere: The hotel's location provides a tranquil escape. While it's a short taxi ride from the main center (around $100 pesos), the peace and quiet are absolutely worth it. The beautiful gardens and sparkling pool and jacuzzi create a relaxing and inviting environment. It's the perfect place to unwind and recharge. * Spacious and Comfortable Rooms: My room was spacious, beautifully decorated, and spotlessly clean. The comfortable beds and thoughtful amenities made it feel like a home away from home. * Fantastic Amenities: The bathroom was well-stocked with shampoo, conditioner, shower gel, and a hair dryer – everything I needed! The fridge/freezer and outdoor kitchen were also a huge plus, allowing us to prepare simple meals and snacks. * Delicious and Varied Breakfast: The complimentary breakfast was a real treat! There was a wide variety of delicious options

Nothing!

The hotel is beautiful, and I loved the decor. Check-in and check-out were super easy and quick, and the directions to get there were very clear. The location is great, just 10 minutes from downtown Cozumel and about 10 minutes from the airport by car. Right next to the hotel, there’s a supermarket and a taxi stand, which was super convenient. The owner is kind and friendly. When an issue came up, he resolved it quickly and always replied to our messages right away. What we enjoyed the most was the pool with the jacuzzi. It was perfect for relaxing, and we loved soaking up the sun. The hotel includes breakfast, and there are several options like eggs, coffee, and fruit with yogurt. My favorite was the fruit with yogurt. There’s also a super friendly cat that lives at the hotel. She’s definitely the soul of the place! I stayed here with my wife, and we had a great time. We totally recommend this hotel in Cozumel.

My friends and I loved this property. The owners, Patricia & Cesar, are very welcoming, and all the ladies from the staff are also very friendly, kind, and prompt to help you with anything you might need. Maria the cat is lovely and also super friendly! I stayed in the Angel room, which I really, really loved, as I am a big fan of Angels. There is a lovely mural beside the bed, the balcony has a hammock swing that was perfect for watching the stars at night, the shower has a huge bathtub with blue tiles and a beautiful angel wings shower curtain, the room key holder is a Frida Kahlo's heart. The hacienda has a lot of character, and every corner of the house has beautiful Mexican art and decorations. You can sit outside and enjoy a big garden full of trees and flowers, there are many outdoor chairs to enjoy a quiet and peaceful environment. Every morning, you have the chance to enjoy a delicious Mexican breakfast. I loved the chilaquiles! There's also a fully equipped outdoor kitchen where we made some quesadillas :) There's a Bodega Aurrera supermarket around the corner where you can get groceries or anything you need. Patricia mentioned that it took her 5 years to accomplish her vision of having a B&B like that. You can tell that lots of love and dedication were poured into this property to make it a beautiful hacienda.

Mother nature did not cooperate during our stay; my friends and I couldn't book the tour to El Cielo and Cielito due to bad weather. Our stay during Easter was very short and got shorter due to a conflict with our flight being rescheduled and delayed. We couldn't use the swimming pool or the jacuzzi on one of the days of our stay due to repairs being performed; we were a bit disappointed, but Cesar was very apologetic, and the next day the pool was back in operation. Due to Easter weekend - Las fiestas de Pascua, downtown was very quiet on Sunday when we went for a walk, not many places open or they were closing early... Something to consider, avoid travelling during those holidays if you like a more lively town!

Hacienda Boutique felt like a home away from home. The owners and staff are incredibly friendly and approachable. The lush garden feels like an oasis retreat, with a great pool and heated jaccuzzi perfect after a day of diving on the island. The free breakfast is delicious and has multiple options. The shared outdoor kitchen is fully equipped and we made some nice outdoor meals there too. We kept extending our stay and both rooms we slept in were very spacious and equipped with all you need. We had rented a scooter so getting around was easy. We loved our stay and you will too! We will definitely be back.

It was perfect

Delicious breakfasts. Kind and welcoming hosts that look out for you. Feels like a home stay + relaxed boutique spa when you're in the garden. Walking distance to the grocery store and the main drag of "local" restaurants+ a taxi pick-up line. There is a fridge and outdoor kitchen available for use, which helped us plan our early morning breakfasts on days we needed to leave before the breakfast service began. We loved relaxing in the garden with Maria, the sweet and friendly cat. 10/10 would return and recommend to my friends.

Everything was lovely, so this is hard to come up with... Maybe a hotter temperature in the jacuzzi?

It is well taken care of, feels safe, quiet, authentic atmosphere. Helpful owner, gave us good tips for visiting the island. Kitchen staff had beautiful uniforms and the ladies were very friendly. There is a supermarket right across the street. We rented a scooter and we were able to park it inside the property overnight. The cat Maria was a nice part of our experience too.

A little further from the ferry terminal and “downtown”. The breakfast portions could be a little bigger, maybe depends on the item you choose in the menu but what we had wasn’t filling enough.

If you want to get away from the main downtown area and don't care about being at the beach, this is the place to go. Small quant Boutique that afforded everything we wanted. Perfect room size, quiet area and complimentary breakfast that was made to order by three lovely ladies. Excellent pool area that allowed anyone to cook their own meals next to a well kept pool/hottub. We rented a scooter for the entire time (the owner helped with the delivery and pickup) so that we could come and go as needed.

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We found this very special place for us to stay while on Cozumel. We loved the quite/tranquil ambiance and the green vegetation/jungle vibe outdoors. The pool side breakfasts each morning were very good and we loved the excellent and attentive service from all of the staff! The room we stayed in was large/perfect size for us. We did not feel cramped and there was plenty of storage space for all our belongings. The shared kitchen at the pool side was fantastic as it has everything you will need to cook your own meals if desired. Note: Some rooms will have refrigerators and others will not. However, there is an extra large shared refrigerator at the pool near the outdoor kitchen. You will have your own assigned space/shelf and door storage in the refrigerator for your room. So not having an ‘in-room’ refrigerator was not an issue for us. We actually loved this idea because our drink and food was by the pool & the outdoor kitchen which is where we always wanted to be for eating or having an adult beverage. If you must have a refrigerator in your room then check the details/amenities' of the room you choose before selecting/booking it. We did not have an ‘in-room’ refrigerator in our room but as it turned out, the outside shared refrigerator by the pool and kitchen was more than enough for us and really much more convenient for our outdoor living style. We will return here again!

we have no complaints