We had our hearts set on staying at the only Freeman Hotel we knew about in Mazatlan - the old classic '50s hotel in El Centro. We had no reason to think there was any other Posada Freemen hotel. After we had visited the Freeman Hotel in El Centro, Mazatlan, we were charmed, so went home and booked the Freeeman for Feb 14th 2024. When we tried to check in, the extremely disappointing news came to light - there are 2 hotels with EXACTLY the same name, in Mazatlan. And they would not exchange our booking, saying the hotels had nothing to do with each other. So we went to the Zona Dorada, a location in Mazatlan which we are not particularly fond, since it is full of American and Canadian tourists and tourist bars, restaurants, tourist gift shops, etc. We like the old classics.

it was the wrong hotel. It is a cute older hotel, which has appealing decor, and we liked the boutique feel of the Freeman in Zona Dorada, but it was not what we were looking for.

The breakfast had a large variety of options and was really good. Tables inside and outside for your chosing. Service was fantastic and staff was accommodating and so friendly.

A new building next door went up and their large air conditioner is extremley loud if you are staying on that side of the hotel and on the 4th floor. It kept our friends up all night, and the hotel's only response was to provide each of them with a pair of ear plugs. They were in room 410. We on the other hand were below them in room 110, and never heard the noise.

The location is great, hotel is not to big so service is more personalized. The breakfast buffet is excellent, but their lunch and dinner menu is a bit simple. Compatible with vegetarians and vegans upon request. They have 2x1 happy hour for cocktails from 3-4pm.

If you are in the pool/tanning area you are not allowed to consume any food or drink of your own. You have to buy it from the bar. Parking is a bit small so if the hotel is fully booked you'll have to leave the keys in the reception so they can play tetris with all the parked cars. Nothing major though, overall a great value for your money.

The breakfast buffet is very good and the serving staff very friendly and helpful.

Non potable water at hotel so had to rely on bottled water to drink, make coffee.....hotel provided one bottle per room per day. Hot water heaters were being switched out for new ones so we did have to go without hot water a few hours over two days.

Hotel was great and very clean, the pool water was warm which was a plus! Seems the hotel was built many years ago but maintenance is great Breakfast buffet was good and also there was a coffee maker in the room The hotel personnel were very gentle

Was supposed to have ocean or mountains view , but on my window there was the neighbor hotel that was very noisy like a power generator or something doing noise 24/7, had to have the window closed

The breakfast was great staff was excellent

It was all good

Good location. Good size and nice common spaces

Humidity in the bathroom. Requested a new room with no problem

Access to the beach

the location was great everything was closed by

maintenance and cleaning crew were making noise too early , mattresses were hard

Beach just steps from property

Every was great