When we got to the Hotel we received a good welcome. The room very comfortable and good Tv channels. The Staffs attention is very good.at ease

Good morning it seemed very stranger to us for the price we paid, we asked to the reception for body cream and they didnt have and also in the room we looked a hair drayer and there was none in the room.

The location and room arrangement. Cleanliness, Staff

The hotel has aged and the rooms are in need of general routine maintenance: Curtains, broken fan, broken table lamp switch, missing patio chairs. Lumpy pillows and the number insufficient for a king size bed.

Excellent location, great staff, room was very spacious,

Dated furnishings and decor. Furniture was uncomfortable. Had to pay for coffee packs after first day. Very basic amenities for the price

We never had breakfast there since they didn't offer one, the pool and rooms are good and clean, location is not at the main central area but also not too far, the family really enjoyed their time at location,

Overall mist of the experience was good the only issue I had was that days before I got to the hotel, I called to notify that I was not going to make it on Monday that i will be a day late and the person that I spoke with said that there was no problem and a day would be deducted from the charge, but when I left and questioned the final charge Monday was included in the final bill I I tried to dispute the charge but off course, did not happen, basically I was charged for the whole week even though I was a day short

The hotel has great staff. They take COVID very seriously. The doorman at the entrance makes sure people comply prior to entering the lobby. We stayed in two different rooms in a week and noticed that the north wing rooms were better. ( Electrical plugs, bathroom ) The breakfast is great with a wonderful view and there is a duet with a guitar and keyboard who play and sing really well. That adds very much to the breakfast experience. We were there during the high season and still had a very good experience. Thank you so much Quijote Inn !! We will be back.

TV reception is bad, but I went to Mazatlan to enjoy the beach and the beautiful city. Not to watch tv. Not a big deal.

Breakfast is very good. It is well served and with one of the best views. The staff was prompt and friendly. Additionally they had two very talented musicians who played beautiful songs. Not too loud, not too quiet. They added so much more to the breakfast experience.

The first room we had on the south side of the building did not have electrical plugs in the bedroom. Only in the bathroom. The shower floor was somehow inclined away from the drain. This caused the shower floor to flood. Light and fan switches are outdated.

it's very well located, the suite had poolside access so thats where we were mostly.

there was construction noise in the morning and the cleaning lady would knock on the doors while we were sleeping, very annoying at 9am hearing all that noise. also the mattresses had a lot of wear

Immediate attention when we requested something to the lobby. Great location to move around the bay.

We found a bug in one of the countertops. One of the mattresses was in really bad shape.

Everything

pool and location

They charge you for everything!!! My dad hurt himself in the restroom with the doorknob and was bleeding and stained the sheets and they wanted me to pay for it, there was someone else that had to paid because she stained a towel with her mascara and another one that was getting charged because she stained a pillowcase with her hair dye!!!