1. The comfortable, spacious rooms at an economical price 2. The central location is 100% great....right in the middle of downtown Easy to walk to or get a taxi get to most museums or sites. 3. The motel- like building design of hotel, the strategic location of reception, and casual, family - like atmosphere is very comforting and convenient and the gate adds additional security for all guests and car owners.

The lighting in rooms needs improvement - too dark. (The paint is very dark and the lights in rooms are very dull. There should be options for brighter lighting.) No phones to call reception, directly. No closets, no hangars. Difficulty to get receipts.(Whether for work or other, receipts for payments should be readily available.) More electrical outlets.

Suite availability on first floor. Connection between 2 rooms of suite. Space. Refrigerator. Parking = motel- like, cars can driive up to rooms, in enclosed garage. Safety /security. Central location of hotel.

No hangars. No wardrobe. No mosquito net on windows (I had to buy). Mosquitos are an issue - there should be mosquito nets for beds, too! No fan (Weather humid. AC often too strong.) The hotel is listed as disabled- friendly; toilets are very, very low so bar should be provided.

The owners/staff are super friendly. We really felt welcoming and the place looked amazing. Like so many already described, it is like a museum. We even got a giftbag upon leaving with water bottles and a homemade keychains. So nice. I would recommend this place to anyone who goes to San Cristobal. It's also very close to everywhere you want to go.

That we didn't stay longer.

Great location. Nice young staff people

Courtyard parking for my motorbike. AC, fridge, warm shower, very best location in pedestrian area.

They don’t tell you: The main lobby of the address is closed due to street closure. Access is by the side, on a pedestrian street. There is a paid car park very close and walk behind the address 100 meters

Value for money

It was a real disaster to find hotel location due to working process on street and they should inform us before to know it

Great water pressure Lots of hot water Great bed Large room Location next to the Zona Luz is 100% Bathrooms good Parking lot

Internet is terrible TV hard to control with remotes No remote control is provided for the A/C (ask for it) No view from the room Noisy at times

Staff were great

Bed was a bit short.

Was a nice and clean place. Stuff is really friendly and it's in a quiet area, close to everything. Would book this place again.

very friendly staff and great parking spot. Clean and nice room.

The rooms are not really isolated so you hear everything from outside.