The room was spacious, and the grounds and facilities well maintained; the pool was pristine and only lightly treated or ozonated. Although we were staying for three nights and wanted to charge meals to our room, it took the staff a day and a half to stop bringing us the credit card terminal to pay for our meals. Excellent habitat for birding on the grounds, and good proximity to Chichen Itza and Ek Balam. The meals from the kitchen were well prepared and beautifully presented.

The lighting in the room was OK, but not good enough for reading, especially in bed. The staff did provide an extra desk lamp to put on the night stand. The furniture was visually nice, but not particularly functional. The drawer in the night stand on my wife's side of the bed would fall out if you pulled it out far enough to put things in or take things out. The room also needed another chair, as there was only one and there was nowhere else to sit except the bed or window ledges.

The grounds are gorgeous and the pool is very nice. The staff is friendly and helpful. Our rooms were very large and comfortable.

This is a historic place, so some of the amenities are not up to the level of a resort. For example, the beds were are comfortable, but they are not heavenly. There is climate control in the rooms, but it’s not air conditioning like we know it in the United States. But the location, which is just a stones throw from Chichenitza, and the beauty of the grounds, plus the feeling of being back in time more than makes up for some of the smaller inconveniences. We thoroughly enjoyed our stay and would go back

I was surprised to read a few negative reviews about this lovely hacienda. We spent 3 nights here as our first stop for a Yucatan adventure. We drove ourselves so had the freedom to explore the area. The grounds are just stunning with a wonderful pool. Our two rooms were adjacent and in the heart of fabulous nature. Yes this isn’t 5 star luxury but it is comfortable and as we expected for an eco/jungle hotel. We ate in the restaurant for all 3 meals most days we were there as there isn’t a lot in the local area; we enjoyed the food and the staff were always helpful and friendly. It is so close to chichen itza for a morning trip and we also drive to Izamal one day as well as a local cenote. A lovely start to our trip.

We did encounter a few bugs and insects! The large iguana by the pool was very friendly though! Like all if Mexico, mosquitoes are prevalent

Smooth check in process, friendly staff and great restaurant. Room was comfortable and very clean, shower was great. It's only a short drive to Chichen Itza, thought the hotel might have had a shuttle but doesn't. Swimming pool is well maintained and and clean.

Draconian approach to bringing any form of food or drink int other room. Not even a bottle of water or soft drinks. Advertised spa doesn't really exist, there is a price list but it is extremely expensive, $270US for a 1 hour massage.

the setting of the hotel was beautiful, lots of jungle around and very spacious staff was nice

the food was not worth the price wifi didn’t work in the room back entrance to the Chichen itza is closed, so you have to go through the main entrance! there is no advantage of staying in a hotel so close by.

Kind of old school but in the best way. Amazing tropical gardens. Not brand new but very well maintained, clean and comfortable. 5 minutes from the archeological sites and a beautiful cenote. Food and service at the restaurant was excellent.

Water pressure was weak. I had a lingering fear that a coconut would fall and crush on my head 🤣 those palm trees are really high Lol

I loved everything about this place. The location is beautiful and close to Chichén Itzá. We arrived and the staff greeted us and showed us to our room. We felt that we were in the middle of the jungle. We had dinner at the restaurant which was delicious! Especially the dessert! After, we went to the pool and listened to the toads and insects and the staff came to ask if we wanted any drinks. There weren’t many guests that night so it felt like we had the whole place to ourselves. I was impressed with this place and will be coming back to stay more than one night.

I cant think of anything. I loved every bit of this place.

Being in a jungle far away from everything was awesome. It was very quiet and peaceful. I loved the pool! The rocking chairs in a front of the cottage were great. I liked the walking paths on the property and the architecture of the main lobby.

All the rules imposed were stressing me out a bit. There was no outside food and drinks, if caught, there was a penalty, and water bottles were not complimentary.

Beautiful and extensive grounds! Very quiet and peaceful. Lovely clean pool. Excellent location for birding as property adjoins an area of Chitchen Itza that us not open to public. Restaurant is good for Yucatan and best in area (wine options are very poor and expensive for poor quality).

Need charging points next to each bed. Room is somewhat dated.

Nice hotel surrounded by nature. Historical hacienda, you can imagine life in the house centuries ago. Very close to the Maya ruins site. Big pool to relax and refresh after the visit of the ruins under the sun. Nice atmosphere also at night.

Rooms are a bit outdated especially the bathrooms. Quite expensive for the level of rooms and breakfast not included.