The staff is super friendly and helpful. The sweetest lady is running the hotel and she is just great. The breakfast is good. And if you are heading out early you can get breakfast to bring with you. Parking is included and it is behind a closed gate. Bed was comfortable. Room was huge. And while I might come of as negative in what I didn't like section. We did enjoy our stay here. Well worth the price!

It is cheap. And it feels cheap. Example. The hooks in the bathroom was one of those hooks you hang over the door but screwed to the wall. Shower barely worked. Super low pressure and most holes in the shower head did not work. Room was huge. But empty. Furniture was just what they probably could get as cheap as possible. Nothing bad. Just set your expectations accordingly. It is a bit of a walk to the center. And not a really fun walk.

The owner and the staff are very kind and helpful. They do all they can to ensure you have a great stay. We had a different Mexican dish at each breakfast, with fresh fruits and yogurt. Lots of very helpful tips received from the owner and the staff. Room with character. Not walking distance from the center, but much quieter. Private secured parking. Everything we had a problem with, was fixed the next day

Nothing.

Beautiful building and wonderful staff. We loved the clean swimming pool. The rooms downstairs are huge. The staff and the owner are the nicest people. The breakfast is delicious. We liked the location, within a 20-minute walk from the center. Just be aware that when it rains it is good to wear sandals/flip flops as the streets get flooded (the sidewalks are still ok, though). Overall, great experience.

Maybe just a tiny thing, that there is quite a bit of dust on the furniture and the AC in the room on the right did not work properly (no cooling).

Pretty courtyard and pool, with very large and spacious rooms. Margot was extremely friendly and helpful, giving us tips and helping us to arrange a visit to a cenote.

The sheets had a stain of some sort. The rooms were quite hot when we arrived, and it took quite a while for the AC to cool then off. The location is a bit too far from town to walk. (It takes about 10 minutes and costa MXN 45 by taxi from the center). I would feel more comfortable if the front gate could be locked at night or if there were a security camera.

Large room with large windows, large comfortable bed, nice building, beautiful pool area, good and generous breakfast. Margot has a personal interest in our well-being, and her staff is warm and welcoming.

The host was SO friendly. She got up early to make us breakfast when we went to Chichen Itza and even gave us tortas as a snack for lunch too! The room was wayyyy bigger than the one pictured, absolutely huge. Warm shower, nice pool, everything you need as a base to explore the area. Breakfast is great too, fruit and yoghurt and some cooked things also.

Nothing! The hotel isn't a hacienda in the traditional sense, its a modern building as you can see better from the room pictures, but it's great value and a perfect base to travel to Chichen or cenotes from

We choosed this accomodation because we didn't want to stay in centrum Valladalid. We wanted to visit Chichen Itza and cenotes near. It was our first stay in hacienda and it was nice. Staff didn't speak english but we used translater or hands😀and everything was ok. Pool is clean, big and after all day trip amazing. Price inclueded breakfast and bikes.

Everything was above expectations. The hote is a little bit out of the centre which is perfect because you can relax, chill out and sleep. The pool is super clean and you will spend amaizing time there. But what makes all better is the staff. "Margot"is fantastic, she makes you feel like home. Always smiling, whatever you will ask she will answer you. Lupe will prepare your breakfast and give to you the free bycicles which is a super extra service. Also note: the room is cleaned everyday!!! More than recommended!!

We choosed this accomodation because we didn't want to stay in centrum Valladalid. We wanted to visit Chichen Itza and cenotes near. It was our first stay in hacienda and it was nice. Staff didn't speak english but we used translater or hands😀and everything was ok. Pool is clean, big and after all day trip amazing. Price inclueded breakfast and bikes.

Nice looking hacienda with friendly staff, the man which provides breakfast and cleans rooms and the pool is the soul of the place, he is helpful when you speak spanish. Pool in the middle was nice chill out area. Free bikes are a huge plus to go to the centoes around on your own.

Location is a bit further from the center but easy to each with the free bikes. Rooms and bathrooms could definitely be a lot cleaner. Rooms could also need an update on furniture, not nicely but together.