The amazing breakfast and dinner and very kind waiters. The pool and garden were much appreciated.

Although the bathroom was huge, it is not convenient. There should be more space to store things ( toothbrush, soap... Directly by the wash bassin). More hooks to dry towels would be appreciated too. The air conditionning was much too loud. Impossible to skeep while having it on. The key system to the room is also very unstable. Very difficult to enter the room ( and it seems several other guests were having the same issue)

Great location very close to bus stop and about one mile walk to the ruins. Also close to the newly opened Chichén-Itza Museum. Hotel has a restaurant which was convenient. Nice pool. Breakfast was excellent. It was served outside with various choices to include fresh fruit, juice, and coffee. Eggs were made to order. Service was great. Room was thoroughly cleaned daily and our room maid did an outstanding job. We were pleased with our room.

Friendly welcome when we arrived and help with suitcases. Our room was at the back so fairly quiet. Room adequate for a one night stay. Great location for visiting Chicken Itza.

Very slow breakfast service so leave plenty of time if you want an early start. It isn't a buffet so you will have to wait to be served a fairly average breakfast. Allow at least 45 minutes.

This is a lovely hotel very convenient for visiting Chichén Itza. Exceptionally clean. Huge room with a coffee machine with a free coffee bag each day which was a nice touch. Lovely pool for cooling off. Beautiful gardens. Very good breakfast - fruit and juice, lots of bread and cookies plus a choice of cooked. Plenty of coffee. They made a fuss off my wife on her birthday with a birthday cake at breakfast, all of the waiters getting involved singing to her. We also ate at the restaurant. Good food and wine.

Nothing.

There was a great and early breakfast at 7:00, so we were on time to visit Chichen Itza early. It takes 20-30 minutes walking to reach Chichen Itza. They've let us check out a bit later than required. Hot water was working properly, and it was very quiet at night.

The hotel is really old, especially in terms of electric sockets and WiFi, there was no WiFi signal in our room. The restaurant at the hotel is a bit pricy, so we were having dinner at a local tacos streetfood

It's 5 minutes away from Chichen Itza, that's very convenient. The restaurant staff was very kind. They offered to get us a private guide. He was really good.

Beds and pillows are extremely uncomfortable. Only two pillows on the king bed, but we managed to get more for the second night. Dark room and bathroom.

The hotel is in short distance from the Archaeological site of Chichen Itza. They offer a good breakfast: pancakes, eggs, fruits etc. The pool is nice and well maintained. At reception we were able to secure us an English speaking guide for next morning for a fair price.

The internet connection in the rooms was poor.

Good and kind staff. Excellent breakfast and also good menu for dinner. Tidy room.

Maybe I'm just imagining it, but one night I didn't sleep well, it was as if evil spirits were in my room. The room had a strange energy. But maybe I was just too sensitive to that. The internet in the room and in the whole area of the hotel was weak in terms of upload speed. My rental car was messed up by the birds every night. :) Apart from that, everything was fine.

Pretty, spacious, classical hacienda-style hotel. Lovely garden/pool area. A lot of space in the bathroom. Nice breakfast. Good parking area. Super well located to get early to Chichen Itza.

Some noise from a restaurant in the neighbourhood during the night. Staff were quite uninspired. The price feels a bit high for what you get. Bar prices quite expensive. Lack of places to hang e.g. towels and wet swimwear to dry.

Very good location for people willing to visit Chichen Itza. But also located in the center of the village/town so you can walk outside to get a feeling of local atmosphere. Staff is very friendly and easy-going. Rooms we got were located on the ground floor with access from inner patio. Which was good as we did not hear any sounds of traffic outside. Very nice mexican breakfast in the morning.