Amazing riad with a beautiful, well-decorated courtyard and a refreshing pool. The location was close to a car park and made it easy to find as well as being close to the main medina street and all the attractions. Breakfast was provided fresh daily. The food and drinks available for lunches and dinners were tasty and good value for money. The hammam and the spa are a great addition to the place and nice to have after a long day of walking around the city. What makes this place even more special is the staff who helped us when we had an issue with our room, were always available to chat, provide tips, and book any restaurants for meals. Special thanks to Mohammed, Hassan, and Hamid, who were exceptional and made our stay in Fez better than expected. Would highly recommend it to anyone visiting Fez.

Some of the rooms were dated, including furniture, mattresses, and bathroom, but when talking to the staff, they explained they are in the process of renovating the rooms and have already renovated some recently, which looked stunning. I am sure this place will become even better soon.

Beautiful and comfortable place, the staff has been super friendly and it was a pleasure to chat with them. Everything was perfect from top to bottom! The location is great, just a couple minutes walk from the parking lot (there's also a direct door to the parking but we still went through the medina). It's very convenient to be close to the east entrance to the medina, as it's also where shops and restaurants are opened the whole evening, when downtown starts closing.

The riad's garden and entrance were beautifully designed in a traditional style, offering a peaceful spot to relax for hours. We booked a triple room, which was of average size, though the bedroom area felt a bit small (not a major issue). While the hotel had an older charm, it was lovely overall, and the staff were friendly and welcoming. By the way, the hotel is located near a parking area, which is why I chose it—so I wouldn’t spend hours searching for it in the streets of Fez Medina.

In rooms in Morocco, slippers are not provided (and the ones that were provided had been used). The bathroom was a bit old, but that wasn’t a big issue either.

We had a fantastic stay in this riad, thanks to its perfect location right in the heart of the Medina! The blend of traditional and modern design gives the place a unique charm, especially when it’s beautifully lit up at night. The swimming pool area was a wonderful bonus, offering a peaceful retreat, particularly during the hot days. Our room was lovely, and we appreciated the stylish decor. A special mention to Hassan and Hamed, who went above and beyond to make us feel at home and shared valuable tips about exploring the city. We truly enjoyed our time here!

Everything was great!

Amazing staff. They go out of their way to make you feel comfortable and welcome. Exceptional service. The location is in the heart of the medina, but is very quiet and it feels like an oasis when you enter the courtyard of the riad. Breakfast is very good and we had dinner there one evening, which was delicious. I cannot say enough about the staff. They are a great group of people who truly make the stay enjoyable.

Some of the facilities could use a little refresh.

Everything is at that location. The spa was amazing The lady took such great care of us and we felt so pampered. My hair and skin has never been the same since just so much improved. And the guys that are overseeing you as soon as you walk in the door are so kind so thoughtful. They worked really hard at making sure you’re comfortable and safe. I got really sick from food poisoning and they took really good care of me. Highly recommend and hope to return one day.

Nothing every thing was perfect

The staff were excellent and couldn’t do enough for us. They were kind, after the first day had learnt our breakfast order and no task was too difficult. The whole team were friendly and you only had to step outside the door to be in the middle of the medina. The fridge in the room was a great addition to keep water and snacks cold in the heat.

Bathroom was a little small compared to the size of the room.

The Riad staff was really nice and try to accommodate all our wishes, the breakfast was really good, the hammam was was really wonderful.

The bathroom has a glass door that make the light of pass to the room, there were an only closet at the room that was smelled like mold and we couldn’t put our things in this closet because of the smelll, but fortunately we could change to another room.

Best location in the Fes City, just in the old Medina and with big secure parking just right to the hotel. Amazing people very friendly and helpful. Good and huge breakfast, nice rooms, sauna and swimming pool, and very good price as well!

Nothing was wrong.

Great location in the Medina. Nice courtyard and pool area to relax in. Staff were great and really helpful giving us a run down of the Medina and things to do. The food at breakfast was good and the lunch and dinner offerings were well priced for a Riad and tasty.

The pool was a bit murky but still refreshing. The rooftop terrace could do with a bit of a makeover but it had great views.