Mahdi looked after us very well, the breakfast and set up was really cute we loved it, he made sure to book our taxis and we where unsure where to find them so would walk us to the taxi. He went above and beyond for us

The beds are really hard

the property was beautiful, right to be said as a hidden gem. It is very picturesque, beautiful bathrooms, bedrooms.

breakfast option was very limited and small portion. The hot water didn’t work properly. It was either too hot or too cold.

The staff Zak and Abdul have been really helpful and accommodating to us, alongside the manager. They offered free Moroccan tea, not only as welcome but also during our whole stay. We could check in earlier as the room was luckily free and already ready when we arrived. They also assisted us in booking a taxi because we had to leave at 3am to the airport. The breakfast was good. There was a small misunderstanding about the payment method - with card payments there’s a 5% fee on top of the price shown in Booking.com, we didn’t choose this, instead we opted for cash payment in local currency, which was even more expensive because they said their property has their own exchange rates which were higher but we didn’t understand this and we told them we would only pay according to the current rate, and they eventually agreed to it. It’s better to have enough cash in Euros.

Noises from the courtyard can be easily heard from the room on the ground floor. Bed mattress was hard

This was sweet and blissful stay! The Riad is located down a quiet side street at the mouth of the Medina, near the Jewish quarter and nestled between the Bahia and Badi palaces, which made the location feel a wonderful secret yet central. It also sits at the start to streets that lead up to the Medina, so you are near to everything you need to visit and explore. The interior is beautiful; like all Riads, the magic is on the inside, behind old wooden doors that you wouldn't think housed such an oasis. Inside here were cool white pillars, a plunge pool, an open atrium, and in the centre an old palm tree as tall as the building, proving this Riad's authenticity (whilst providing homes to the birds that great you with a dawn chorus on sunrise). They have a superb terrace from which you can see the Atlas Mountains and across the city. The room was comfortable and I slept well. The staff, Zaq and Mahdi, were incredibly welcoming and helpful. I initially had trouble finding the street, yet Mahdi kindly ventured out to collect me. They later helped with orienteering, pointing out where to go on the map, explaining the history of the area, best places to eat, so you wouldn't need a guide book. They also took care of my luggage so I could explore the city before a late flight, post check-out. I only stayed for one night, and it was hard to leave.. The memory of watching the sun rise from their perfect terrace is one of the best memories from my trip to Marrakesh. I will definitely return, to the city and to this Riad.

Worth downloading maps.me (which works without wifi / data but uses your location - lesson learned) to help find the Riad as it's not a street a taxi can pull up in front of, so the last few metres need to be on foot.

It is beautiful, it felt traditional but homey and still had modern amenities. It felt like we are in a movie. The environment was better than we expected and exceeded expectations. We loved the staff, especially Zak who helped us and went above and beyond with kindness and making us feel welcome. During the trip my partner felt abit sick and Zak helped him with advice and tea to help, we needed help with locations and also our plane tickets and he helped with that too! Breakfast was immaculate, so fresh and tasty with a variety to choose from. Compliments to the chef and all the other staff. If we go back to Marrakech, we will be coming back, there is no better place for us. I would recommend this to anyone in a heartbeat. The rooms were clean and were Moroccan and the design was beautiful and unique. We loved the experience and only wish we could have stayed longer. (Note : Dont expect the pool to be super warm, and it is abit easier to find during the day. You would want to go to Bahia palace and walk the rest of the way there on foot)

The hotel is lovely and the staff are fantastic. Zac is an exceptional host, he is extremely helpful. He even went to the station to buy our tickets, which we could not manage online. The cook made delicious pizzas for us on our last evenjng, in fact, we wished we had tried her tagines. Next time we will eat in the hotel more often. This riad us looked after with care, and provides an authentic, comfortable, peaceful environment, with trees, plants and many small birds enjoying the pleasures of the green plants, even nesting in the courtyard. The area is very interesting, with Bahia palace just round the corner, and the herb market. We discovered lovely restaurants in the area. It was a far better location than nearer to the medina.

During my three weeks in Marrakech I used Dar Crystal as base to return to from trips through the country. In total I booked three stays with the riad, and I did not regret this. The hostess was extremely friendly, and so was her staff. Breakfast was really good and the open area of the Riad very pretty. The location of Dar Crystal is very practical and in walking distance to the main attractions and good restaurants. Ghita is an extremely attentive host. Thank you very much

I found the the room a bit dark/ that the lights were not strong enough but the friendly staff member showed me how to change this for better light.

Beautiful riad in Old Jewish Quarter. Truly a gem of a find - best describe it as an oasis form the hustle/bustle of Old Town Marrakech. Everything about the bedroom and atrium was fantastic - authentic, comfortable, relaxing. The staff and owner could not be more helpful and kind. Would definitely stay here again if ever back in Marrakesh,

Location was v good for Old Town access but comes with challenge of getting to/ from along narrow street with crazy city traffic - great care required.

Dar Crystal was a beautiful riad in the Marrakech medina. The location is excellent; short distances by walking everywhere, but still a quiet place in the night. Our room was beautiful and cosy. The best thing was staff; Zak and Mehdi were friendly and Zak especially gave us a lot of information and advice regarding where to visit, how to go there and how much should we pay for things. The warm breakfast was cooked and served to us the time we wanted (between 8-10). We can warmly recommend Dar Crystal!

This riad absolutely exceeded our expectations! It is truly beautiful. Zakaria and Mahdi were so kind and very helpful in helping us figure out how to get around the downtown streets. The location is also very convenient to get around easily on foot and see all the characteristic areas. I highly recommend the riad Dar Crystal!