We stayed on the occasion of my sister’s anniversary, this trip was my gift to her. I informed the hotel in advance (as I did with all other places we visited ) and clearly they not only noted this but made every effort to welcome us as valued guests - we were upgraded to a wonderful suite with a private rooftop terrace overlooking the Koutoubia and the Medina with sun loungers and we also had our (very impressive) breakfast there next morning. We arrived earlier than standard check in time and were offered traditional welcome with tea and sweets by the pool and it was a pleasant surprise to get early check in too at 11am. The Reception team were simply wonderful, especially Kemal - they helped us with taxis and other arrangements. The villa’s decor is exquisite, very tasteful throughout. It’s a peaceful and restful place despite being well located to the Medina. We also had massages at the in-house Spa which completed a magical stay. My first choice to stay in Marrakech as it is a more intimate yet luxury experience compared to the big names in town.

Nothing

Our stay at La Villa des Orangers was truly unforgettable! The riad we stayed in was a masterpiece of design, showcasing exquisite Moroccan craftsmanship and artisanship in every detail. From the hand-carved woodwork to the intricate tile mosaics, the space felt like a living work of art. The attention to detail was remarkable, creating an atmosphere that was both luxurious and deeply authentic. The hospitality was outstanding. The staff went out of their way to ensure our comfort, helping us with restaurant bookings, guided tours, and transfers. Their recommendations were thoughtful and spot-on, and their proactive care made us feel incredibly welcome and at ease. It was clear they take great pride in ensuring every guest has a flawless experience. We also loved the food at the villa—it offered a perfect selection of Moroccan and French cuisine. The quality was so impressive that we chose to dine at the hotel for several meals. On evenings we enjoyed authentic Moroccan music, which added a special touch to the experience. The hotel grounds were a serene haven for relaxation. Whether lounging in the peaceful courtyards or enjoying the beautifully appointed spaces, it was the ideal setting to unwind and soak up the atmosphere. Cleanliness, interior design, and ambiance were impeccable. Villa des Orangers is a true gem in Marrakesh, and we would highly recommend it to anyone seeking an authentic, luxurious, and culturally rich experience.

None

Personnel kindness , restaurant dinning

I bought from hotel main desk offer an excursion to Agafy desert which is done by a 3rd class agency . They took us to poor premises for quad and camel ridding . It was done ok , but the rest of the program in a low cost camping was unacceptable . We asked for an early return and ha dinner at the hotel, which was compensate by them. However the desert experience was a far from what one expect to buy at a Relais and Chateaux, this is a risk to hotel and brand images .

-The hotel is a work of art. Every corner is pleasant to look at. there is a serenity in the place. The poolside is just gorgeous. The rooftop pool looked very pretty as well but because it was so hot we stayed by the pool in the ground floor as this one is shadowed by gorgeous olive trees. - The staff is very friendly and pleasant. - They asked frequently if we wanted water, and brought some and did not charge us as other places do. - The rooms are very elegantly decorated. very functional. wi-fi reception is great

Breakfast options were almost the same every single day. We would have liked to see more Moroccan pastries on the breakfast menu. But the overall food quality and their presentation was excellent. The staff even though very pleasant and good-intentioned were not very efficient in bringing platers, drinks, orders etc in a timely fashion. For example they would bring the plates, glasses but we would have to ask a few times for the cutlery. they would bring our eggs but forget the bring the bread. etc etc.

Our stay at La Villa Des Orangers was nothing short of magical. They picked us up in a spotless people carrier, the driver was amazing and friendly. The hotel welcome was one of the best with welcome drinks and a tour. We booked a room with a private terrace and huge bathroom, it seemed pretty new and it was just beautiful. The entire hotel is stunning btw you won't want to leave. That's just the start too! The staff are so attentive, friendly and I have specific dietary requirements that they took on board and catered for. If you're GF you have to try the homemade gf bread it's the best i ever had! They booked restaurants for us, negotiated taxis, helped us find specific items. I also can't forget the hammam! Wow it's an experience (the room is dreamy)and so reasonable in price. I would recommend this place to anyone coming to Marrakech. Luxury on a hyper personalized level. Thank you to the entire team for an incredible mini honeymoon! 💜

Nothing it was perfect!

Absolutely gorgeous! Luxurious, secluded, beautiful riad. Facilities are drop dead gorgeous with many nooks and patios. Very attentive stuff, who helped us book in advance all restaurants and activities in Marrakech. Rooms were beautiful, clean, beds comfortable. I wish bathrooms had better light, but it was the only thing that was not ideal. Excellent place for romantic holiday or special occasion trip.

We had an amazing experience with Villa Des Orangers, we landed into Marrakesh airport and after almost 3 hours waiting at the passport control, our driver was there waiting for us to which was the best part of that day! Riad is absolutely stunning with such a level of detail, great service, amazing pools and gorgeous local cuisine. We will definitely be back

Everything was spectacular and more than we expected, our only complaint would be the shower could be a little more powerful.

Quality overall, friendliness of the staff, beautiful and peaceful place

some slowness of the breakfast service, some request needed to be asked several times, towels were clean but not really white (snow white) as they should be at this level of hotel

Beautiful and detailed architecture and interiors. Very well managed property. Most pleasant and helpful staff from the Manager who welcomed us and offered recommendations to the reception, restaurant, bar, room service, housekeeping and wellness centre staff.

We are very critical of hotels and have frankly no improvement to suggest.

Breakfast selection was extensive. Staff were very accommodating even when we were late. The porter was very helpful especially with advice on taxi fares. Overall, the staff were simply wonderful and the pool area was serene and comfortable.

Nothing that I can find fault with.