Here we (6 people) stayed for 2 nights. We are satisfied about how welcoming people are here! We arrived a bit earlier, and host welcomed as with traditional tea, and also checked in earlier. The staying in beautiful Riad Viva was such a great experience. Redone answered on all our questions about transport here, and offered us to leave bags before and after cheking time, as we had time to go exploring Morrocco. I't was a pleasant stay here, thank you!

The best about the stay was the staff!! Especially the night guard. Extremely friendly and kind!!! I was on my own with my 2 boys (11 & 9) but I was so well looked after and felt so safe! My boys were even invited to come and watch football with him!

The communication for arranging to collect us from and take us to the airport was fantastic, and it made us feel very safe. Our luggage was portered from where the taxi dropped us to the Riad, so we didn't have to try to work out how to find it through all the alleys. We also booked a meal for the first night because we wanted to 'find our feet' before trying to order food there and it was nice to have that safety net. The location was fantastic, hardly any walk at all to the Medina, and really not very far to the Souks. The staff were super attentive, they really go above and beyond. They even offered to do us breakfast at 5am because we were going on a balloon trip which we didn't take them up on, but we were astounded at how obliging they were. If you want or need coddled and pampered, these guys will do it . The breakfasts were nice and the coffee outstanding. If you want 'british' tea I'd suggest taking a teabag. The public areas were all quite beautifull and when we arrived they switched on the fountain and gave us mint tea. A couple of times we requested coffee during the day and it arrived promptly. The roof area was lovely, with plenty of seats and tables to relax, lovely views and birds singing, total bliss. Breakfasts were a selection of breads, crumpets or pancakes and jam or honey served to your table, with sometimes some fruit. Coffee, fruit juice, and also a rather lovely little omelette. We never left feeling hungry. It was more than ample

The room was a little more shabby than we expected. The entrance and main square in the middle of the riad are so lovely, so the room was a bit of a disappointment compared to them. We were on the ground floor and it could be quite noisy with people coming and going. The bed was super comfy and huge, although it did have a bit of a bulge down the middle, but there was so much space it made no difference to us really. There were very few coathangers so we had to ask for more, but we just needed to ask. It could have done with another mirror that didn't have a sink in front of it, I struggled to put my contact lenses in, not having a close up mirror. The WIFI on the roof area was a bit iffy

Set in a residential area you follow a cobbled street from the main road. Don’t be alarmed by the appearance of the street, the Riad makes up for it at the end. Once the doors are opened you’re greated by an incredible open space with palms and flowers and romantic lighting. An idilic setting with loads of comfortable seating and beautiful atmosphere. The rooms are spread out across 3 floors and the dining area is up on the roof top or on the bottom floor. Rooms were cleaned everyday and the bathrooms were traditional and very pretty. The roof top with small pool is filled with flowers and pretty birds and there is plenty of shade to hide from the midday sun. A very quiet location with very attentive staff.

This is a beautiful riad with comfortable rooms and stunning common areas. It has a rooftop pool (which is more than a plunge pool) and entertainment areas. It overlooks La Mamounia Gardens. We did not avail of the spa or dining room, but as we had an early flight, the riad provided us with a packed breakfast. The airport is very easily accesible from this medina.

It is a 5 minute walk to the main roads from the riad, with little available on the way. Being on the outskirts of the Medina it's a fair distance from the sights of Marrakech and there is a lot more car traffic than more centrally located places. Payment was cash only as our bill was under 100 euro. This was not clear on booking.

Shortly - Everything was Perfect! :) Very warm welcome by Maria, she explained everything and made sure we feel comfortable and homey all along our stay. They served a mint tea with nuts while we waited for our room (we arrived too early). The room was amazing - the style, the comfort, the cleaniness.. Jaw-dropping. Bed was extremely comfy, we slept a lot and also eat a lot :D because their kitchen was as great too! Had our room cleaned every day, the ladies were really nice and helpful too. Also they looked after my plush bear well :D Without asking they made our room more comfortable (got an extra little rug as the stone flooring was a bit cold for me but they sorted it out without me asking for it, very thoughtful!! ). Also got an extra plate for my soap, which was melting in water otherwise, which I wouldn't mind but how nice is to care about that too... Thank you , ladies! The night receptionist - Redouane, was a great guy! Very friendly and helpful, gave us best advices and tips for our holiday, also where to eat, what to try as (we're courious about the life of the locals). We couldn't complete fully, so next time we will!! :D Always he cared about how do we feel and how our experience was. Couldn't be any kinder for sure!! And also get on well with my dear husband who don't usually talk to people :D ... But Redone definitely found the tone with him and also get him a proper handmade jumper and a hat too, my hubby was all over the moon, and shows it to everyone now... :D We stayed over New Years Eve, and had a delicious candle light dinner at the Riad - the food was extraordenary... Everything was just way beyond expectation!!!Best food we ever tried -and we love to eat! :) We couldn't thank enough your care and all your work for making our stay wonderful! I hope we'll see you again!!

We had to come home and work again! :D We would love to stay longer, couldn't try everything but next time!

Riad is very authentic, comfortable and located at a very good place where you can easily get to city center by walking in 10-15 minutes. In addition to that, personnel is very friendly and ready to help. Especially, hotel manager, Maria organized for us several times transfers not only from airport but to the other places without any problem. Even , they accepted to keep our luggage’s after our check out and kindly organized comfortable transport to go to another city. Thanks to all for kind hospitality

My friend, Malin, and I spent 3 wonderful nights at Riad Viva, and our experience was truly delightful. The genuine warmth and hospitality of Meriem, our gracious host, Amine, and everyone from the Riad made us feel warmly welcomed and completely at ease. We particularly appreciated the flexibility of early check-in and late check-out. The riad exudes traditional Moroccan charm with its intricate design and serene ambiance. Each morning, Amine thoughtfully prepared and served a beautifully presented breakfast that added a delightful start to our days. We especially enjoyed savoring our meals while taking in the tranquility and peace in the Riad. Although the riad is situated a few blocks from where cars can access, which can make transporting luggage a bit challenging, Meriem arranged taxis with great efficiency to smooth our journey. She also offered excellent recommendations for local attractions and arranged massages, ensuring a thoroughly relaxing experience. This location contributes to the riad’s charm, offering a peaceful retreat from the city’s hustle and bustle. The attentive care and thoughtful touches from the staff made our experience exceptional. As this was our first trip to Morocco, we couldn’t have asked for a better introduction. Thank you for making it unforgettable.

Nothing.

Amazing Riad, well located with lots of small shops for water enroute. The staff were incredible and beyond helpful. Our stay was completely stress free, we were so happy to be staying here and would recommend to any friends travelling to Marrakech. We were served tea as soon as we arrived and also took tea up to the rooftop. Reception was 24/7 and we felt very safe and looked after at the Riad. We had dinner at the Riad on the first night for ease which was beautiful and breakfast was delicious. We also used the hotel taxi service to and from the airport which was very efficient and comfortable - definitely a relaxing way to get to and from the airport.

Nothing

My stay at Riad Viva was simply magical. The Riad's stunning architecture and cozy rooms provided the perfect escape. The terrace swimming pool offered a perfect relaxation between sightseeing the city . Yet, what truly made my experience exceptional was the impeccable hospitality of the staff. I felt truly valued and cared for throughout my stay. I highly recommend this Riad to anyone seeking an unforgettable retreat in Marrakesh.

While my overall experience at Riad Viva was enchanting, I must express some disappointment regarding the additional dinner package offered. Though the chicken tagine served was undeniably one of the best I've tasted in Marrakesh, I found the overall value for money lacking. The dessert, consisting solely of strawberries, felt underwhelming, especially given the price. Additionally, the extra charges for bottled water seemed unnecessary and somewhat exorbitant. Furthermore, the description of a candlelight dinner was misleading, as there were no candles provided, only a few scattered rose petals, which didn't quite match the ambiance promised.