Really nice place, staff very friendly nothing too much trouble. The location could not have been better, over the road is a park and a few minutes after you area in the main square. Loved that it was a small hotel, no crowds, never had an issue getting a sun lounger or seats in the garden. Would definitely stay here again when in Marrakesh.

It didn't sell alcohol - we don't drink a lot so not a major issue but I like a glass of wine with a meal, maybe a cool beer round the pool and a nice brandy after a meal when on holiday. We didn't eat in the restaurant for that reason, and in 4 days only saw one other couple eating dinner.

The breakfast was a little limited. There was no menu and it was not a buffet so it was difficult to know what was available

the mini fridge was limited as was the tea and coffee choices in the room. Did not know before I arrived there was no alcohol although they offered to bring in alcohol.

The Sillage Palace Sky and Spa was just amazing - tucked away down a long driveway it was exceedingly quiet. Stepping into the entrance foyer was like stepping into an old palace - which it was - one that had been renovated beautifully. The staff were so friendly and willing to help in any way. Oumaima (which means Little Mother in Arabic), who was on the Front Desk, spoke English perfectly and was delightful to deal with. Our Presidential Suite was enormous with 2 balconies and leather settees that probably could seat at least 8 people! The view outside was into the garden below and the sound of birds was everywhere (so nice compared with the sound of traffic in Marrakesh). Breakfast was a large spread of hot and cold dishes and very tasty. The top floor swimming pool had an incredible view to the mosque and it was beautiful to be up there at night. This was definitely the quiet side of town. Across the nearby roundabout was the Nobu hotel and nightclub and noise was emanating all around that area probably from dusk to dawn so we were glad to walk back to serenity and get a good night's sleep before our flight. There was great AC in our room which was much appreciated.

Sad that we stayed only 1 day!

Very welcoming and comfortable. Breakfast in the garden was great. Staff exceptionally friendly and helpful. Room was an oasis of calm just outside the medina - great location! Rooftop pool was great for cooling down in 45 degree heat.

Nothing! There are extensive roadworks going on outside - it will look great once complete but the road is blocked so you cannot get vehicle access to hotel.

A beautiful property in a great location, walking distance to the Medina and great restaurants. The staff were all amazing, thank you to Fouzia and Oumaima at reception - always smiling, polite and very helpful. Same for Yasmine who looked after us at mealtimes. Continental breakfast was lovely with a good variety of foods on offer. The Porter (Sorry can’t recall his name) was always obliging and organised taxis for our various trips. All in all a great Hotel with wonderful staff, I would definitely recommend it and will return with my family. Thank you everyone!

Nothing - it was all great.

Breakfast was nice and in a great location with dining outside in the lovely gardens. Staff at the hotel are so helpful and friendly, Rooftop pool is great if a little small, but with only 12 rooms it's just about right. Only criticism I would give is that the pool bar could at at least service drinks, even better a beer, but underdstand the alcohol restrictions. Hotel location is really good for the Medina and other places as well as easy to get to the new town. Our suite was fantastic, lots of space and great shower, woud definitely use again if visiting in the future. Lovely to talk to the parrot outside our room every morning :-)

When we arrived at the airport our pre-arranged hotel shuttle driver did not appear, not a great start to our holiday unfortunately. The hotel did compensate us with a free return journey back to the airport. Breakfast was nice but very repititive during our 7 day stay. Bed was very firm but the staff did try to help by giving us a mattress topper. I reported the room door lock being very loose and a broken plastic panel right above the lock (easy to break in I would have thought as looks as though someone had maybe tried this before). The did eventually refix the panel but not the door lock itself which was very loose throughout our stay.

the hotel is relatively small but we loved it! the bedroom, restaurant and garden were elegant and comfortable. breakfast and lunch very tasty. staff super kind. also very convenient location to reach both the main square/medina and the Hivernage district on foot, and very nice also to have a walk in the vicinity.

- there is no gym. - the doors of the toilet make some noise when opening and closing. - the laundry service could be improved by providing a laundry bag.

The service was perfect, every single employee welcomed me hospitably every day. The room service was on time and very good. A very nice lady worked at the reception, her name is Fuzia and she was able to help me with any concerns I had and the amazing thing was that she could also speak Turkish in addition to Arabic and English! The massage is also highly recommended; individual needs are addressed and problems are massaged out. All in all, it was one of the best hotels in which I was able to enjoy my stay and I am already looking forward to the next time. I will definitely spend my nights in this hotel again

There is nothing to complain about!!

Beautiful hotel! We pampered ourselves for our last night in Morocco and stayed here. The staff were wonderful, the room was big and very comfy, the location was close to the Mosque and the open plaza of the medina. The rooftop pool was perfect for relaxing. The parking is on the property and security is 24hrs. The owner apparently lives in the house on the property too, so it is a very well cared for place. The elevator was a plus. Breakfast buffet was good and we ate out in the garden. We got massages in the spa, and they offered hammams as well. The A/C was almost central A/C tho we had our own controls and it worked perfectly, and so quiet. We did not like the medina, and so we felt like we escaped to a slice of heaven once back at the hotel!

Nothing

lovely big rooms, great breakfast and nice staff. excellent hammam!

no alcohol is served here.