the large terrace we had the gardens the goats

I paid for a private swimming pool with the room suite but the pool water was freezing and i only found out that you have to ask reception for the pool heater to be switched on on the last day so i was very cross as the room cost alot and no one had told about heating the pool i especially got this room with a pool as i had a one year old baby with me Poor Service from the Hotel old bathroom fittings room 5 - bath plug not fixed no wash basin in the toilet and the loo made a terrible sound when being flushed poor lighting in the bedroom and living rooms very dusty under the coffee table and sofa curtains did not close properpery

Cannot recommend Les Deux Tours enough. The hotel is both luxurious and laid back, staying there felt like a real retreat from the stresses of everyday life. The food was excellent and with so much variety there is no need to leave the grounds unless you want to. We enjoyed the 1001 lights dining experience and our waiter Hassan went above and beyond making the experience even more special and ensuring we had the photos to look back on! The hammam, the gardens, the spacious and cool rooms, sun loungers always available around the pool. The hotel arranged transport and tours for us and the friendliness of the staff really stood out to us. We are already planning our return!

Very comfortable and clean rooms. Delicious food and a varied menu for all tastes. Lovely grounds.

Service in restaurants and around the pool, painfully slow. There are plenty of staff but ordering food/drinks always appeared a bit complicated, often receiveing the wrong items. All staff were lovely and tried their best but given the prices could be better trained. There was one particularly slow and very surly lady. The pool area is lovely but very crowded on good days, particularly with so many children running around, it was hard to relax or get peace. I'd recommend anyone travelling without children to avoid the holidays.

My husband and I visited Les Deux Tour for our final week of our honeymoon. It was incredible and just the most perfect harmonious and peaceful place. The service was impeccable and very attentive, nothing was ever too much to do to help. We loved the animals around the hotel, which made it feel like a home from home! Although we stayed in the medina the week prior, it was nice to know we were still close enough to pop in if we needed to - taxis were arranged easily through the hotel. Our room was clean, comfortable and had a lovely authentic feel. We chose a garden room (premium suite I think) and it was lovely to have our own little patio and garden to have a cup of tea in the morning. The food gets a special mention as it was outstanding, always set in a beautiful location surrounded by nature. We both thought it was some of the best we had and great value for money for the quality fine dining experience. We both agreed it was lovely to have different areas to eat so you didn't always end up in the same seat/setting for food. We also did the 1001 light dinner in the garden, which was so perfectly put together - one of the most special things we have done. A special thank you to Mohamed (Director of Operations) and Maryam (Guest Experience) for making our stay so incredibly welcoming. We have already booked our next trip and we can't wait to be back in the beautiful oasis of Les Deux Tours!

Nothing at all!

We had the most wonderful stay in Les Deux Tours with our two small children. The hotel itself is stunning and so well-maintained and every member of staff went out of their way to make our stay so comfortable and enjoyable. I can’t think of another hotel where everyone has been so friendly and helpful, the pool area and gardens were beautiful and everything we ate in the hotel was delicious. The only note I would add to prospective guests with children is that the bedrooms in our family suite weren’t interconnecting (ours slept across the courtyard), so bring a baby monitor if your children are young and you need to get up with them in the night. Thank you so much Les Deux Tours!

The garden is so pretty and the pool side so relaxing. The staff was outstanding. Breakfast as well! Totally loved the traditional choices there. And it was the most varied breakfast I have had in my life. Wonderful massage. Taxi service was sublime. I have had an amazing time. Thank you so much!

Little minus for me (very personal) is the Western / fusion atmosphere in music they were playing and also the fusion kitchen for me is not a favorite. I love the traditional music and kitchen of Morocco so much, so personally I would have loved to enjoy that to the fullest during my stay. I think the Tajine dishes were the best meals on the menu by far! Very delicious.

It was expansive and modern yet filled with rich culture. Every space and design was thoughtful and intriguing. Not usually an outdoor person but the grounds provided a unique way to be enmeshed with nature, surrounded by beautiful gardens, ponds, turtles, even cute cats.

Had a ground floor room so it took some getting used to especially with all the greenery around. Also at 5’7 I had to hit my head on the door post one too many times to remember to bend each time I went through a lot of doors on the property. They had a short design which I guess is part of the aesthetic

It was simply amazing from A to Z! The staff especially is a wonderful bunch of people, making your stay incredible. The hotel is super luxurious but the staff is not uptight, pretentious or too formal. The food from the various on-site (e.g. Sushi, but also local dishes) restaurants was also very tasteful and of high quality. The room was insane, very spacious, well utilised and we had a huge bathtub and shower. All rooms are unique, so you might have a different room when you book. The beds were what you would dream of to have, the real proper hotel beds - perfect! If you have the chance to go here, do so!

The breakfast was also incredible and lovely. The only thing I would have to comment here is that it was quite a lot that was put on the table, meaning we could not eat everything and it had to be thrown away. From a waste perspective I find this sometimes difficult.

We were very lucky to have opportunity to stay at this property. We got an upgrade to villa with pool which was very comfortable with everything you need including. 2 fireplaces, reading area with comfortable sofas. Very peaceful property with heavenly gardens and relaxing atmosphere. All staff was exceptionally friendly, professional and attentive (special thanks to Simon who was taking care of us with highest attention). Tasty breakfast and in general good food. I hope to be back, it’s an idyllic property to enjoy vacation.

Nothing

Beautiful grounds, very well kept, it was an oasis and I absolutely loved the design. There was a free shuttle that left into the town 3 times a day which was super helpful. The staff were friendly and the gym was good.

Our room wasn't cleaned well, particularly the bathroom, and our bedsheets weren't changed. The food is pricey (we had lunch on two days) but that's normal for a hotel of this standard. For a hotel of this calibre, the towels could do with an upgrade. Lastly, replacing the daily plastic water bottles with refillable glass would be better.