The place is beautiful. The food was very good in all restaurants/room service/pool service. The staff was very kind and helpful. The wifi was very good. The pool was great and never too busy. As there is an adult pool too, guests were spread out on two sites.

It’s just a couple of things really, but first the coffee at breakfast was really awful… They have these big coffee machines and it makes the worst coffee. Nescafe sticks in the room, so not much better. And on the topic of coffee, you cannot have a tea or coffee at the International Buffet restaurant… We were not all inclusive so we paid for the buffet meals when needed, and it was really pricey for small/reasonable eaters: about £30 per adult.

Friendly and clean nice gardens Staff nice

Food was very repetitive every day It was some times cold The all inclusive is a con .. only allowed limited local drinks … check before you buy ! We have traveled all over world and this is the worst . The bed was very comfortable, limited coffee and milk in room , but there was a conference centre , which hosted parties until 1.15am on two occasions in our 6 days . The hotel never explained at booking . The base from the speakers just was un acceptable.. I complained at the time by phone , and next day , it fell on deaf ears .obviously the hotel was making a lot of money from it. The meat /fish /barbecue, pizza was outside , there was flies all over the food and meat , I did end up with dodgy stomach on last day ..

It was our first time in Morocco. We enjoyed our stay at Barcelo. The property is spacious and well designed. Rooms and bathrooms are of decent size. Pools are main attraction during the day. There is good night entertainment and the bar is also good. The dinning area is very well designed and comfortable. The food including fruits were also good. I have rated Barcelo exceptional because of its staff. From Hayat and Mustafa who responded quickly to all our requirements, Ibrahim who made us feel welcomed and always gave good suggestions, Iman at reception and Sana at the bar who was always polite and caring and Yasin who was always smiling and attending to us in the dinning area, we could not have selected a better resort.

It was good.

Great selection and quality for all meals. Meat and veggie, tagines, salads, fresh stir fry, 3 different types of pancake, international, French, Moroccan. 3 pools to choose from, all great, never crowded. One quieter, one big for all activities with music, one smaller for young kids. Plenty of loungers and great little booths (like huge sofas) to sunbathe on with mobile umbrellas. Football, volleyball, aqua aerobics, yoga, tennis, mini golf, pool, all on site. Room always clean, great shower/bathroom. All facilities brilliant. Water delivered to room daily. Helpful staff. Hotel looks beautiful. Free shuttles into city centre hourly. Kids club.

Dinner started a little later than we are used to- 19:30 but it was fine if you have a big lunch:

It's a nice hotel in the Palmeraie away from the hustle of the site. Set in gorgeous grounds with nice facilities. For breakfast, there was a nice array of items, and the reception staff was so helpful. In particular, Mouna, Mustafa and Hayat. Youssef, the porter, is also very friendly and kind.

There was a bit of a mix-up with lunch, and the restaurant manager wasn't the easiest to deal with - but other than her, the trip was very smooth, and the other staff members

Great place. The garden and facilities are really great. But most importantly the staff is absolutely awesome and nice. We will definitely go back.

Almost 0, thanks to the friendly and super helpful staff. A few minor issues: - AC not always working properly - there were some construction works happening in the garden while we were there. And some other small details, but really the staff was so nice and helpful that it definitely trumped any inconvenience we had.

Amazing for kids and family-oriented with many activities. Food is good with different options and staff is very nice. Super clean and well equipped.

Some items in the room might need an update (bathroom know kept falling off). Also, the lady in charge of pouring tea during breakfast was never smiling and had a grumpy face at all times unlike the rest of the staff. Location is a bit too far from city.

The hotel was clean and comfortable and had all the facilities that would be expected. The free shuttle bus into the centre was a bonus, but not running from 12.30 until 3pm was restricted.

An issue with billing was not handled well. To get an explanation took 7 visits to reception, keeping having to repeat the issue and then ‘go back later’. No one took ownership of the issue.

good size pool with separate one for adults and families. room was great, spacious and nice view to the palm trees. nice breakfast with lot of options to choose from.

Hotel location was somewhat far from Medina. Gym could be located in a bigger space with more equipments.

Facilities were good, staff very friendly and always willing to help. Hotel had a shuttle bus to City centre which is excellent.Food overall was very good.

Would like seen better maintenance of the rooms- ie a few tiles missing from balcony floor, mirror light just handing on wall also shower fan missing cover plate( I do not think it’s up to the customer to advise) cleaning staff or regular inspections. But that’s me being very picky!!!