A beautiful hotel that offers a peaceful retreat away from the hustle and bustle, yet remains conveniently close to town. The property feels like an oasis, surrounded by lush gardens that create a serene atmosphere. We stayed in the deluxe suite, which was incredibly spacious and well-appointed. Our experience was nothing short of delightful, and we’re already looking forward to returning.

Fabulous hotel, the only one that we would choose for a comeback to Marrakech. The personeel is extremely attentive, well qualified and keen to make every stay perfect. They offered a lot of freebies and a free upgrade. The room itself was spectacular, huge, we had our private pool and private garden area. Very quiet, relaxing, we loved everything. The big pool area is very beautiful. Lots of palm trees everywhere and flowers. Absolutely beautiful, I cannot describe how happy I am for this stay.

You need a taxi to go to the city, there is not much to do outside the hotel. But for us it was not a problem. The reception called a taxi for us everytime we asked for one.

All staff were very accomodating, attentive and kind. The place was spacious, calming and serene. The food was equally delicious. I’ve been recommending this place to my friends and colleagues! Shout out to Nas and the rest of the staff! We had a memorable stay!

The taxi did not arrived on time and we almost missed our flight. But the Mirage staff sincerely apologise for the inconvenience and made up for it.

Breakfast was such a lovely treat to have by the pool! The food at dinner was some of the best we had in Morocco AND they have AC when many places in Marrakech do not. For a place with such a hot August, a lavish room with an area for coffee, room service and a private pool was absolutely appreciated. It was nice to stay at a resort style place without sacrificing culture. The rooms were decorated with incredible Moroccan details and the location was just 20minutes from the busy Medina. The front desk staff was wonderful! Our car rental didn't work out (our problem) and they took to upon themselves to call for a driver who we could hire to take us to the desert and to Casablanca the following day (shout out to Muhammed!) What an incredible stress taken off our backs. Thank you endlessly Hotel Mirage!

No instructions on how to all front desk or to use the safe. (possible, human error, but instructions help)

Smaller Pool was heated and 2 or 3 adults could use it easily. Our stay was novemeber. It could be used in winter from September to February. Ideally you should car hire as it is around 10km from city. Breakfast was excellent. Parking was really good at the place.

No doors to the toilets and bathroom. When you have other adults this makes privacy difficult. We had to shout out whenever the toilet was used so everyone knew it was in use. Modesty is important specially for a muslim family. Bathroom/toilets should have doors.

I recently stayed at this hotel with my family and overall, it was a good experience. The family room we stayed in was spacious and had a nice balcony where we could relax and enjoy the view. However, there were a few issues that we encountered during our stay. The door that was supposed to separate the rooms didn't work properly, and there was a gap that allowed us to see through to the other side. This lack of privacy was a bit disappointing. Despite this issue, the hotel staff were friendly and accommodating, and the amenities were decent. Overall, I would recommend this hotel for families looking for a comfortable and spacious accommodation option.

While the property itself was nice and the room was comfortable, I was not a fan of the location. It was quite far from the main attractions, such as Jemaa el-Fnaa, and it cost us around 150 dirhams each way to get there. Having to spend extra time and money on transportation was a bit of a downside for me, as I prefer to stay closer to the center of the action when I travel. If convenience and proximity to attractions are important to you, I would recommend looking for a hotel that is more centrally located.

The hotel far exceeded our expectations and the staff couldn't have done more for us. Our room was very spacious and opulent and the bathroom was huge too. The heated pool was fantastic and there are plenty of sun loungers to go around. We enjoyed lunch and drinks poolside during our stay but didn't have a chance to have dinner. The breakfast is a decent spread with hot and cold options and eggs cooked to order. My only slight complaint is the cake served at breakfast was really dry and inedible as if it had been left out for a few days but there were plenty of other options to choose from. We really enjoyed our stay here and would highly recommend it.

Very friendly staff, very clean, very spacious lovely rooms. Lovely food. Service is slow - often you have to go looking for your order! This may be becouse it was Ramadan and perhaps the staff were tired from not eating. For the money the place is excellent. Pillows a little hard but bathrooms fabulous. I would encourage people to go if on a budget. As said, excellent value for the money.

pillows hard, rooms too scented. Service slow.

Luxurious rooms and public areas, set in lovely gardens, are beautifully designed and decorated. Everything appears new and in perfect condition. My room was sumptuous…huge and fit for a sultan… a fantasy of Moroccan elegance. The beautiful dining room has a large wood burning fireplace that takes the chill off cold Moroccan mornings and evenings in winter, and the food is a delicious mix of Moroccan and European specialties. A very nice breakfast buffet is provided. The pool is large and beautifully landscaped…and a small part of it is heated. Service at the hotel is very friendly, accommodating, and efficient both at the front desk and in the dining room. WiFi was strong and reliable everywhere.

The hotel is quite a distance from the Medina in Marrakech and is isolated in a walled compound with no outside services in the neighborhood. Taxis to Marrakech must be called 30 minutes in advance and cost about $15 (US) each way, so spontaneous walk-abouts in the city are difficult and expensive unless you have your own car.

Service and waiters were very good and friendly. Dinner was amazing both nights 10/10. Breakfast 8/10. Hotel was beautiful and clean. Pool was nice. Presidential suite was amazing. Good prices for a standard westerner.

Check-in delayed two hours because room was not ready. We got a standard room to start with (despite paying for presidential suite) and ended up in a junior suite. Sharam hotel manager insisted that the junior suite was the presidential suite when it clearly wasn't. We felt that Sharam tried to deceive us which wasn't a nice experience. Second night we finally got the presidential suite with help from Zaid receptionist, who seemed much more professional and caring. We never got a refund for not staying at the presidential suite for the first night and Sharam never apologised for lying.