Modern, clean, excellent staff, wide range of food buffet style, tasty without being top quality.

Some distance away from anywhere - so nothing local to walk to or see but hotel does provide a free and very good coach shuttle service into Marrakech. Did have a problem with our room. We were charged extra for a pool view but all we could see was the brick wall of the sports bar. Hotel acknowledged we couldn’t see the pool but declined to give us a refund. We declined the offer - after a couple of days in - to move rooms as we didn’t want the hassle of packing and unpacking.

As soon as we walked in the place was absolutely breathtaking! We were greeted with smiles and given tea (I'm not a tea drinker but it was so good!!!) Everyone was super friendly and the night life and food was superb! Our bartenders Ahmed and Azdine were the BEST! They knew our preferred drinks after the 1st day so we never asked for drinks, as soon as they saw us, they poured us up and just kept giving us shots. We were LIT! We also had a professional photographer at the resort, Noureddine. He took candids pictures of us we didn't even know of along with the MANY photo sessions we had. The last night of our stay we saw all the pictures and chose the ones we liked most. I felt like a celebrity and looked so beautiful! This was a surprise birthday trip and they collectively made it the best experience ever!

My ONLY complaint would be that the heated pool wasn't heated during our stay.

everyone was so friendly and kind. such a good vibe everyday by the pool and at night

nothing

Everything was amazing. Staff very polite and friendly. Marwa was the best in supporting us in everything we needed. The all inclusive was exceptional with a lot of variety. Room was spacious and very clean. You could find always someone cleaning to make sure everything is perfect. This hotel deserves more than 5* absolutely stunning. We went to the spa to use steam and to do two massages and we loved it. Thank you Be Live Collection team for making our stay magnificent.

We really enjoyed every meal we had here, the quality and range of food available was exceptional! All the staff were friendly and helpful and we're generous with refills and top ups. The pools were lovely and there was plenty of sun loungers for every one. The activities and shuttle bus to the city were a really nice extra, and the desk for arranging excursions made having an exciting trip much more straightforward. Highly recommend!

-A small note that milk wasn't topped up when they serviced the roof, and often it took a while for them to bring us more when we asked for it. -Also we booked a couple of taxis through the front desk during our stay, including to the airport for our flight home, and these were both quite a bit later than the time we had ordered them for! - Something that we enjoyed but is worth other travellers knowing is that there are a lot of cats roaming freely at this hotel - we found it adorable but if you are allergic to cats or quite scared of them, this would be a lot to cope with.

Fabulous little complex with stunning green gardens and a very authentic Moroccan feel. Food was lovely, drinks were lovely, staff were very helpful and smiley, entertainment was great fun. Wish I could have stayed longer than 3 nights.

The pools were freezing. I also noticed that all the doors whether on the ground floor or 2nd floor were warped and rotting, like they had bad flooding at some point. It was the only part of the hotel that needed some maintenance, also the beautiful fountains everywhere were not filled and most were not switched on.

The standard room was spacious , bright , spotlessly cleaned by friendly chamber maids. All the staff extremely friendly and helpful. Plenty of sun loungers at both the lively pool with music and activities and a quiet pool. All inclusive wide range buffet food from 7 am to 10 pm. Good local wine and beer . Cocktails not great but fine for by the pool. Permitted use of all facilities and restaurants after check out until our late flight. We booked all our excursions online but there is a dedicated staff member in lobby who will arrange guided tours , day trips etc

Buffet food could be hotter. Coffee not great at breakfast ? Instant but real coffee at snackbar by pool . Gym too small . Not enough equipment. Bar also not big enough for all wanting to avail of entertainment although loads of comfortable seating in lobby. Deposit €80 paid at check in but refunded when returned pool towels at end stay A bit far out but free 25 minute bus in and out of town 5 times daily. Have to book day before.

The staff were fantastic, everyone was friendly and enthusiastic to help you in any way they could. The grounds of the hotel and the facilities were lovely, everything was clean and well kept. The all inclusive drinks were nice although depending on what bartender some days there was discrepancies on how cocktails such as pina coladas were made. Our room was upgraded for our stay which we very much appreciated and there was always someone on concierge to help recommend day trips or organise shuttle buses into the town centre. We were pleasantly surprised at the consistent quality of the WiFi around the property! Considering the affordable price point of this hotel, we thought it was great value for money and would recommend it!

The food was the only thing that could have been improved (by no means was it bad, just room for improvement). There was a great Moroccan restaurant inside the hotel that you could dine at for an additional cost where the food was amazing, it would have been nice to have a similar level of quality at the buffet and pool bar.

we love everything in this property! the hotel is manned and gated. as soon as we entered, we were warmly greeted by their staff who immediately made us feel comfortable as he showed us in one of their comfy seats and took our luggages to one side while we wait for the reception staff to be free. they have a dedicated staff who serves their famous mint tea with some sweet pastries. all of their staff from the reception, the restaurant, snack bar, lobby bar, housekeeping, and even the guy in the souvenir shop are so polite and friendly! the hotel is so beautiful, everywhere you go is clean and smells fresh, and the room is huge - it has so much space for two people!

the breakfast they serve is the same everyday

From arrival at the Resort ,everything was perfect..The staff were so helpful and friendly......the suite which we upgraded to on arrival was absolutely luxurious...the food was delicious,large variety at Breakfast,lunch and Dinner and also a pool bar for snacks..beautiful girl worked in there didnt get her name,but was so efficient.....The desserts were the nicest ive ever tasted,...Pool areas had lovely beds ,we prefered the quiet pool but the main pool ( which was heated,but not so warm) had music and entertainment going on.... Lobby bar done lovely coffees along with drinks cocktails... and had nightly entertainment.... Free Shuttle bus runs 5 times daily into the city,and back which saves £12 each way in taxi.... you have to go into the city as it is very isolated....but if like us its a relaxing break your after there's no need to leave.....gorgeous it was!!!!...

Nothing...Only we didnt book for longer.!!