The hotel itself is truly beautiful – stylishly designed and very well maintained, with lots of greenery. The heated pool is a great bonus, and the service around the pool, at the restaurant, and during breakfast was truly exceptional. However, there were a few downsides. Every day, there was an unpleasant smell coming from the shower or pipes in our room – it seems there are some issues with the plumbing, which made the stay less pleasant. The room cleaning could also be improved – it wasn’t at the expected level. Additionally, alcohol was extremely overpriced. One surprising detail was that there was no phone in the room. Instead, guests are expected to download Whatsapp to contact reception or request service – which is rather unexpected in a five-star hotel. As for breakfast – it would be great to have two different options depending on guest preferences. Currently, there is only one set breakfast, which is mostly sweet and French-style. Not everyone enjoys this type of breakfast, so offering a savory alternative would be a great improvement.

This place is such a gem – a beautiful and delicate boutique hotel. It has this calm, peaceful vibe that instantly makes you relax. Everywhere you look, there’s stunning architecture and interior design. The pool and lounge area is super elegant and spacious, and with only 11 rooms/suites, it never feels crowded – even when it’s fully booked. The staff are incredibly friendly and welcoming. We felt really well taken care of, especially by the amazing Mohammed and Karima at the front desk – they honestly couldn’t do enough for us! Whether it was transport or anything else we needed, they sorted it out in no time. We absolutely loved our stay at Les Palmiers and will 100% be coming back!

The public spaces were beautiful- really stylish and with lush greenery everywhere. The pool area was particularly special. The waitresses and waiters were exceptionally helpful and friendly making us feel really welcome. All this during Ramadan when they must have been very hungry/ thirsty made it all the more appreciated. Food was delicious.

The attention to detail that they claim on their website was lacking: no tea and had to request three times for replacement coffee pods. Damaged plaster and mould in bathroom. Freezing temperature in dining room and our room on arrival. Being left to wait one hour for return transport from the medina and our calls to reception (asking what was happening) not answered during that time. We were eventually told to just flag down a taxi. Exorbitant prices for drinks : one bottle of Moroccan beer 110 MAD which they get away with because there’s no other place to easily go.

The hotel is so eye-catching, you can see there is a thought process to each part of this hotel, beautifully designed. We loved that the people staying in the hotel had a private pool area. Super responsive on WhatsApp, overall the staff couldn't do enough for you and came across as truly genuine and good people. The breakfast was so lovely but add-ons are very expensive, my partner had 6 eggs every morning which cost nearly £20 each time. Even though the hotel is very expensive with all the add on's we would come back because the hotel was breath-taking and the staff was superb.

stunning hotel, but VERY expensive, just as an example; water is 75 dirhams and only 5 dirhams in the local shops. So just be prepared for your final bill. My partner had also booked in for a hammam, he said it wasn't the best one he has had as they didn't scrub hard enough.

What a fabulous stay we had. From the time we checked in to the minute we checked out the whole team provided fantastic service. Where do I start …the staff at this hotel really make it an incredible experience. The pool is luxurious with very confortable sunbeds and again the service is 5 star. The restaurant has a St Tropez vibe with delicious food and even though you are a 15 minute drive to the main square of Marrakech do not be put off as there is a superbe taxi service for the hotel who are trustworthy and will collect you from anywhere at anytime. Special shout out to Kamal the head manager of the restaurant, Housni head waiter, Hamza Belghzal at the pool, Ayoub at breakfast and Nabil head of Shisha who all always greated us with a smile and made sure we had anything we wanted. Thank you so much for your kindness and such a memorable stay. We will be back very soon !

The property is immaculate, beautifully decorated, and the staff go above and beyond to offer a highly personalized experience. Everyone is genuinely friendly and happy to see you each day, making you feel welcomed from the moment you arrive. Dining at the restaurant was a pleasure, with delicious dishes that were perfectly prepared and presented. The atmosphere throughout the property is just wonderful—I felt truly happy during my entire five-day stay. The pool area is outstanding, with comfortable loungers perfect for relaxing in the sun, and help is always at hand for anything you might need. Whether you’re in your room, by the pool, or dining, you’ll feel exceptionally well looked after. The property blends a charming French ambiance with the warmth of Moroccan hospitality. It’s a perfect retreat for those seeking privacy, luxurious interiors, and time to unwind. The SPA is exceptional! Thank you to the lovely team for the thoughtful touch of welcoming me by name each morning—it meant so much. Highly recommended!

This beautiful hotel is located just outside the busy center of Marrakech, making it a perfect retreat for those seeking peace and quiet. The property is spotless and very well maintained, which made our stay even more enjoyable. A special thanks to Bouchra & Karima, who took such great care of us throughout our visit. The entire staff was incredibly kind and attentive, and we truly felt welcomed from the moment we arrived. If you’re looking to unwind in a quiet, stylish setting just beyond the city, this is an excellent choice!

Everything was beyond great from the staff to the cleanliness and safety of this hotel. I absolutely loved it and I will be definitely coming back.

Gorgeous hotel, the pictures don’t do it justice. Staff were very friendly and attentive. Spa treatment was wonderful. Helpful with bags, taxis and so on! Ate in the restaurant one evening and at the pool for lunch. All food and drink was to an excellent standard.

It was pretty much perfect. Only two things to note. Firstly, one morning at breakfast we were asked for a tip which seemed very odd given the breakfast was included in the hotel stay. Secondly, just a small thing but some teas in the room as well as coffee would have been appreciated.

The property is stunning and facilities fab. The rooms and communal areas were very clean and well maintained.

With the exception of our host on reception at check in. We found the staff to be pretty unwelcoming. Service at the pool as a resident was fairly poor and we had to go to the bar area to get attention and drinks/menus. Feel the service offered to local paying day guests was very different. The door in our room had completely come out of the frame and was dangerously unsafe. It was fixed immediately on notifying staff however.