The property was so nice and the staff was GREAT. I can’t put it in words how amazing all the staff memebers are, they were always so helpful anytime we needed anything, breakfast was great and we truly liked almost everything. Riads are not hotels but special moroccan housing which i highly recommend for everyone travelong to get the full moroccan experience. Its hard to find at first since the Riads are on tiny little side streets so be prepared with the maps because we totally got lost when we first arrived

The bed is hard, and i mean like Hard Hard. I had read that in another review but didnt think much of it but for me who has chronic back pain that was kind of annoying, but dont take just my word for it since im really hard to please when it comes to bed. Also the rooms are not well soundproof and you can hear a lot if there is any noice but the riad was a quiet and a cozy place so that dis not bother us. You can also hear the prayers but for me that was an amazing cultural experience.

Pretty much everything. Prompt follow up on any questions we had. The riad management clearly loves the work they do and are fully motivated to give a you a pleasant stay. Nice room, good breakfast.

Nothing really - particularly nothing that riad management could have solved. Given the design of any riad (all rooms facing the inside around a square) there is hardly any noise coming in from the outside. Obviously, if guests don't get the concept of being quiet enough to not disturb others, you are in trouble. That happened one evening, but riad management immediately addressed that.

This Riad has many special touches. The staff at the Riad are outstanding. The communication before our stay was excellent with details of airport pick up and how to get to the riad from the square. We were guided the whole way. Then we were given details on how to navigate the city and tips of what not to do. The riad is centrally located. The rooms are lovely very private and sound proof. We had our breakfast on the rooftop and a dinner made for us which was excellent. Again the staff at breakfast were amazing. Thank you. (They also did our laundry for a small fee which we were very grateful for) 😊

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Hamou was exceptional. He spent 20 minutes going through our location along with things to do, he couldn't not have been more helpful. Breakfast was large and delicious. Our room was clean and spacious. Would recommend booking someone to guide you to the Riad or an esim for Google maps as taxis cannot reach the Riad. The roof terrace is surprisingly peaceful given it's location in the centre of the medina. The ladies in the spa are very friendly. Would absolutely stay here again.

Mattress was very hard, our room also faced the call to prayer speaker, would recommend earplugs.

Jamila was amazing, thank you! The heated private jacuzzi was great for the kids who had a great time there. Having a spa inside the Riad was also great and very convenient.All the services we used from the riad (dinner, massages, spa and day trips)were very fair priced and great services. We didn’t use much the rooftop but the view was great and a fine place to relax and sunbathe with privacy.

This is a separate Riad from the main one and the location is quite central but to reach de main road it’s a very tricky alley…then in the main road to reach the Jemaa el-Fnaa it’s allways very busy with people eating in the road….we had some hard times there during rush hour, it’s probably the most crowded 10 meteres in all marrakesh. Showers were not well designed and spilled a lot of water outside…not very confortable to use, it’s a detail easy to fix and can improve the quality of the stay.many TV’s in the house but we could not tune in any channel… Wi-Fi was not working the second floor and was very poor in the first floor, and we had to use our own internet there, even if they had several rooters in the house.

The accommodation is lovely. Fresh with a modern/contemporary feel. The room we stayed in was clean and well equipped with soaps, fresh towels, slippers, safe, bath robes, hair dryer, shampoos etc and enough plugs for your charge cables (converter required) no direct USB sockets. You get a key to your room and a key to the front door to let yourself in. Plenty of hot water in the shower room. Beds are firm (if you've been to Turkey or Italy you know what i mean) but comfy. Room has TV and aircon but we didn't need it. TIP: We arranged in advance for the Rhiad to arrange the airport taxi transfer (about 25mins) and a 'barrow man' to transport our luggage from the taxi to the door (would recommend you do this otherwise you may struggle to find it). Just email them. The cost is added to your bill - not expensive. We pre booked a meal for the first night as we were going to arrive late afternoon and tired. We both had a lovely 3 course meal and the service was great. Note: No alcohol is available on site. Breakfast was simple and tasty. Fresh croissants and orange juice, omelettes, help yourself coffee/milk...teas if you preferred, tasty jams, flat breads, sliced oranges and honey. Some mornings we had a fresh fruit cocktail as well and small pieces of cake. Plenty to start your day. All the staff were friendly, approachable, knowledgeable, spoke very good English and nothing was too much trouble. Don't be afraid to ask for advice/prices/prebooking etc if you need to get to a tourist attraction. The accommodation is located within the on the edge of the main souk very close to the "Hussle and Bussle" but located on a quite alleyway. We were sorry to leave and hope to return.

Nothing - we enjoyed our stay.

Nice setup. Clean and nicely decorated hotel. The location is great. In the heart of the souk, but still so quiet. Very good breakfast served at the rooftop.

Our room was on the ground floor, and its only window faced the lobby, which meant there was no privacy at all. As we stayed only one night, that was not very annoying. But for a longer stay it would be a problem. Also, the door to the room had two panels. One of them was fixed to the top of the doorway, but for someone to pass through comfortably, both panels had to be opened – something quite inconvenient. The price was a bit high.

The staff was beyond compare. Kind, happy, helpful. The location amazing if you desire to be right in the heart of the Medina. The beds super comfortable; the riad a quiet, calm respite from the bustling souks - we slept amazingly! Breakfast was delish & plentiful. Phenomenal traditional pastries greeted us in our room. Laundry was done quickly & stained clothes came back clean - obvious that attention & care was given. All tours & guides booked thru riad were fantastic & so reasonably priced. We arrived after midnight & the hotel’s arranged driver was there waiting for us, then their other employee met the transport at the square to take our many heavy bags in a wheel barrel like cart thru the square & souks to the riad. SEEMLESS. EASY. Hammam services weren’t fancy but nonetheless excellent! Loved!

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The Riad was beautiful. A cross between the charm of a a high class traditional riad but the luxury and service of a hotel. Wonderful friendly service. Nothing was too much trouble and location for inside the walls of the Old town for the Souls and the square was perfect. Also the massage was one of the best I have had for a long time and I am very lucky about massages. Finally- mimi the cat, who only bothers you if you want to be bothered, which I did, was my new best friend which added to my trip;) Both my Mum's and I would recommend this place and we will difinitly be back.

This place is truly amazing; i was searching online for days and days for the perfect riad.. and finally decided for this one! The location is TOP, next to the souls but on a side street that is quiet, clean with lots of light; you will feel safe walking back at night, trust me on this! The rooms are clean, equipped with tv, ac, kettle pot, fridge etc. The staff is really nice, gave us tea and sweets and were there at all times The cleaning ladies arranged our bed and bathroom DAILLY ❤️ Also i must mention MIMI ❤️ cutest staff member!

I loved everything✨ only addition i have, it’s by own taste preferences; meaning the breakfast was bit too on the sweet side (totally understandable as hey serve moroccan breakfast); but would be nice to include more veggies and/or salty options. But, as I said.. personal preference not a minus for this Riad