Staff were lovely, so helpful and friendly. We went for our 10 year anniversary and the staff surprised us with a cake and sang to us. We had breakfast included in our stay which was really nice. Rooms were cleaned every day. Location was good, just a little walk from the main Medina square.

First night we were put in a small room and the shower didn't work properly but we were moved into another room for the rest of our stay and had no issues with that one. Advertised with a spa however there isn't one anymore. Staff recommended one just round the corner though which was lovely.

Beautiful AUTHENTIC Riad. The staff couldn't do enough for us. Wouldn't be suitable for young children, as it's located in the heart of the Medina. The food was great too.

The staff was beyond friendly and we felt very welcome. Also all the facilities were spactious and beautiful.

We'd love to have something salty for breakfast. If you usually eat sweet for breakfast, it will be amazing for you!

Oasis of calm in a hectic city. Staff very helpful, beautiful rooms. Really quiet, if that’s something you’re looking for.

Staff were great and super friendly!! Lovely breakfast!

Location, cleanliness staff were also very lovely

the location. staff. aesthetics

nothing

Personal service, ambiance

Only there 3 nights. But 1st night, told no room for us. (Booked family room) Moved us to a different riad & although staff & breakfast lovely the rooms were apart and much more inferior. Tiny, cramped, noisy. Rooms apart and stuff in each case so had to keep to & fro to get stuff. Also another walk away in the dark evening to new riad with all cases. Cudnt unpack as had to move back the following afternoon….so disturbed our full day. Really disappointing start. Why did this happen. It was confirmed and we had booked in January. Riad cudnt understand why we were upset. We were offered an eve meal in riad but wanted to be out in atmosphere of busy streets. Once in Mandalay though it was otherwise perfect. Just wish we’d had all 3 nights there instead of 2. Felt let down & very disturbed 1st night. Never a move to a better place is it. So over paid our 1st night. !!!!!!!!!!!!!

See above

Comfortable, spacious family room; extremely friendly, helpful staff; great location.

Breakfast was very basic - we had to stay in a different riad for our first night, due to difficulties with our room- and the breakfast was of a much higher standard in that one. Our towels weren’t changed, only dried, during our stay.