Riad Ysalis, our luxury sanctuary in Marrakech. We stayed for six nights and loved every minute. We were met on arrival at the airport and driven direct to the Riad. This made the journey so easy and stress free. On arrival we were greeted warmly and served tea and Moroccan bicuits which were delicious and greatly appreciated after our long journey from Scotland. We were shown to our room (thank you for the help with our bags), which was beautiful, spotlessly clean, and equipped with everything we needed for our stay. The bed was very comfortable, and we found the whole riad to be peaceful and serene. Breakfast is served in a beautiful room and includes fruit and delicous bread and cakes. The staff were very kind, helpful and attentive. We liked that there was always someone on duty and we were always greeted warmly after our various outings in Marrakech and further afield. We enjoyed a hamman and massage at Riad Ysalis. The ladies who delivered the treatments were lovely and definitely experts in their craft. What a memorable experience! We wouldn't hesitate to stay at the beautiful Riad Ysalis again!

We loved everything!

Staff were very welcoming and friendly. Despite being in the medina, the hotel was very quiet. It was located on the edge of the medina with much of the sites being walking distance from the hotel.

First of all, it's a beautiful, well maintained Riad (looks like a former palace and in better shape than other Riads i saw advertised) with moroccan decoration and comfortable facilities. What you see in the pictures is what you get. Going in July we desperately needed a pool to cool off at the end of the day, and the main patio small pool provided that (bigger than most Riad's symbolic pools. The Riad also has a rooftop floor with sunbeds and 2 jacuzzis which were a nice way to spend free time. The rooms were large and had all the amenities (they even welcomed us with flowers!), inlcuding mini bar and a very good shower room. Additionally, they offer on the premises a spa with well priced massages and traditional Hamman. Second, safety and flexibility of going in and out, via an online mobile app called Nuki that would lock and unlock the main doors of the Riad and rooms had their own lock. Also flexibility of staff to accomodate in the morning to special hours to serve breakfast or serve impromptu snacks based on our tour times or returns to the Riad. Third and most importantly, the 3 concierges and the 2 cleaning ladies/cooks were wonderful, humble and friendly people, always there to give advice/tips, serving us tea or water, towels, anything really over 7 days I stayed to make our stay as wonderful as possible. Overall, wonderful value for what I paid and despite the location, I would bet money on being a better Riad than 100s of others in the Medina! Would definitely come back!

The Riad is located on the nortwest edge of Marrakech's medina (near Bab Yakout gate), which despite being slightly quieter than the rest of the medina or free from souks, creates a 1.5-3km walk to most tourist attractions like the main square or the palaces (wasn't a problem walking). This area also is quite poor within the medina, so be prepared to see precarious conditions in the streets or beggars or street markets. We never felt unsafe walking but the first couple of days does taking some getting used to the alleyways, smells and people of this neighborhood.

Clean … lovely staff … 2 hot tubs and loungers on the top terrace . Service excellent

We stayed at this beautiful riad in Morocco and it was absolutely amazing. From the moment we arrived, the staff made us feel so welcome ,warm smiles, helpful tips, and genuine hospitality.The riad itself was stunning traditional Moroccan design, peaceful courtyard, and a rooftop with breathtaking views. Our room was clean, cozy, and beautifully decorated. Every little detail felt thoughtful and authentic. Breakfast was fresh and delicious every morning, and the location was perfect, quiet but still close to everything.

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Everything! Fabulous Riad - well appointed rooms kept clean and staff were extremely helpful with everything we needed including fixing the air conditioning and safe and arranging transfers. Great food - we ate the first night and breakfast was everything we needed for a day of travelling.

Nothing the only negative was the location of the riad - great to be outside of the medina and not too far but a bit of a walk back at night when the medina closed proved to be an adventure! All in the experience

We had a wonderful stay at this Riad. Everyone was super friendly and customer focused. The rooms were spacious, clean and comfortable. Breakfast was lovely and we enjoyed an evening meal there. The Riad is a good location but a good 20 minutes walk into the centre, which wasn’t a problem. Loved the hot tub on the roof and the perfect way to unwind after exploring all day.

The riad was beautiful! The perfect calm retreat from a busy day around the Medina. The riad was immaculately spotless, well considered design and very cosy and comfortable. I couldn't recommend it enough! Absolutely amazing staff and a brilliant holiday.

The property is beautiful inside and surprisingly quiet from the bustle outside. The rooftop is a great spot and we would have spent more time in the Riad if snacks and drinks had been offered.

The room doors are very noisy and the banging as guests entered/exited at night was a little frustrating. The restaurant was very quiet and needed some background music to create atmosphere. Rooms were a little dark.

Once you get into the Riad, especially the balcony with the eating area and the two Jacuzzis, you'd appreciate how immaculate it is. The staff were friendly, helpful, and always willing to go an extra mile for you. Including the reception staff, housekeeping staff and the kitchen staff.

The location is not so good. My partner almost had a panic attack the night we checked in. The transport we took dropped us off at the Bab Kbour chou arch at almost 10.30pm. We had to navigate through narrow roads at night with some boys hanging around corners.